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See all 11 hotels in Westlake

DoubleTree by Hilton Cleveland Westlake

382 reviews
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Traveller (23)
Room & Suite (5)
Pool & Beach (3)
Overview
  • Excellent35%
  • Very good24%
  • Average16%
  • Poor14%
  • Terrible11%
Travellers talk about
“double tree”(23 reviews)
“cookies”(32 reviews)
“atrium area”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Cleveland Westlake
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (382)Write a Review
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125
92
63
53
44
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All reviewsdouble treecookiesatrium areapool and hot tubfifth floorcrocker parknice hotelan older hotelnice poolgreat staylake eriefamily reunionstaff was very friendlybusiness tripclean roomsshopping and restaurantsoff the highway
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1 - 5 of 377 reviews
Reviewed 1 week ago

Our stay was for a visit to a local Doctor that is world renowned in his field. His office and the Doubletree had an arrangement for a discount and so we picked the Hilton to stay overnight. We were blown away by the high level...More

Review collected in partnership with DoubleTree by Hilton
Thank dukea31
Response from Mike H, General Manager at DoubleTree by Hilton Cleveland WestlakeResponded 6 days ago

I am pleased to hear you enjoyed your visit and found everything to be to your liking. Please come and see us again should your travel plans allow a return visit to the Cleveland area. Thank you again and we look forward to seeing you...More

Hotel's Favourite
Reviewed 3 weeks ago

My husband and I had a lovely stay at this charming property. The staff was friendly and the breakfast was hot and delicious. The hotel was clean and a good value for the money. I would recommend this hotel to family and friends.

Review collected in partnership with DoubleTree by Hilton
Thank Dianna W
Reviewed 2 weeks ago

Had no heat in lobby, restaurant, and bar during complete stay. Weather temp 5 DEGREES. Had to wear sweater and coat when in these areas. Bathroom ceiling was falling down, bathroom floor in corners and behind door and under vanity had not been cleaned for...More

Thank hotelbobtravel
Response from Mike H, General Manager at DoubleTree by Hilton Cleveland WestlakeResponded 1 week ago

Thank you for taking time to review our property. I apologize you were not treated as a valued Hilton Honors member. Please know we are working hard to improve on our service. It is our goal to exceed your expectations and I apologize we were...More

Reviewed 2 weeks ago

We experienced check in issues immediately and waited 3 hours for 1 of our 2 room to be cleaned and available, only to find out that room was not really available and the 2 rooms were then issued on separate floors. No explanation for the...More

Review collected in partnership with DoubleTree by Hilton
Thank X7614LNterrim
Reviewed 3 weeks ago

We stayed here for a few nights over the Holidays for a family getaway. The location is wonderful with close proximity to I-90 and Crocker Park shops and restaurants. The Hotel is a hand-me-down Holiday Inn property. Renovations have been done, but it still has...More

Thank Julie W
Response from Mike H, General Manager at DoubleTree by Hilton Cleveland WestlakeResponded 1 week ago

Thank you for taking time to review this property. I appreciate the honest feedback and for the comments both good and not so good. Please know we are continuing to improve both on our service as well as our product. Please come see us again...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 96 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 96 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (23)
Room & Suite (5)
Pool & Beach (3)
Dining (1)
Hotel & Grounds (25)
Bathroom (3)
Business Centre & Event Rooms (1)
Questions & Answers
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tdonoghue96
27 June 2017|
AnswerShow all 5 answers
Response from 02queen | Reviewed this property |
the # is on the website
1
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Room Tips
"make sure you check room before you check in."
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"The double bedded rooms are only on floors 1,2 and 3 of this 5 story hotel."
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"Don't overlook the pool--get a room on the outside. The pool is inside a huge courtyard inside."
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"Don't think there would be a bad room in this hotel unless it faces the front whereby night lighting..."
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