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Cincinnati Marriott North

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336 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Harrison Twp
Level Contributor
266 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 12 November 2015 via mobile

Personal attention stands out here. I cannot recall the last time a registration clerk got out from behind the counter to add the personal attention in locating the elevators and internal Starbucks. A nice touch as I still remember and commenting now. The rooms are nice sized but it's the comfortable bed that makes a stay with some quality rest.... More 

Helpful?
Thank John W
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

Thank you for your great review and recommendation of Cincinnati Marriott North Hotel. We are thrilled your experience exceed your expectations. It was wonderful to read you appreciated our accommodating staff and comfort we provide. We can’t wait to welcome you back and we hope it is soon! More 

Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 October 2015 via mobile

I had a almost two week business trip to Cincinnati and as a regular Marriott customer I chose this hotel. I checked in on 13 th october. When I checked in I was given a warm welcome and a room in the second floor which was dirty and looked really run down. I called up the reception and they immediately... More 

Helpful?
Thank Siva M
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

Thank you for sharing your experience. Our staff always tries their best to make sure our guests are comfortable and happy and we are glad to hear they tried to provide you with the best possible stay. We regret if not everything was not up to par and will discuss your experience with our team. It is our hope you... More 

Los Angeles CA
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 October 2015

In town for a wedding. Chose it for it's location. Pleasantly surprised by...everything. Extremely pleasant staff from front desk to the wait persons. Great breakfast. Adequate bar. Starbucks w/ a smile ! Clean room. All in all its the heartland folks and not even Cincinnati proper but a stop off the interstate in the burbs and if you need to... More 

Helpful?
Thank woccer
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

It was our pleasure to have you stay with us and we thank you for your wonderful review of Cincinnati Marriott North Hotel. We work hard to provide our guests with warm and attentive service and we are happy to read your stay was reflective of just that. The next time you are in the area, we hope to have... More 

Greater Cincinnati
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2015

Extremely clean, very friendly staff with an excellent restaurant, bar and concierge. Suzie in the concierge was very helpful in recommending local pubs. Debbie in the bar was very engaging with her dry sense of humor.

Helpful?
Thank Paul D
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

Thank you for sharing your terrific review of your stay at Cincinnati Marriott North Hotel. We are thrilled you appreciated our friendly, and sometimes humorous staff and we look forward to sharing your review with them. We are delighted that you enjoyed dining at our RC Grille and look forward to welcoming you back for another enjoyable stay. More 

Level Contributor
149 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 October 2015 via mobile

Stayed here for wedding. Had a lot of issues getting cab to wedding. Staff not very helpful arranging a cab. Had part of a gift come up missing?? Rooms clean. A little dated. Did not eat at hotel. Probably would not stay here again in future. Too many other options around.

Helpful?
Thank Lance B
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

Thank you for sharing your review of your stay. We apologize for any inconveniences you encountered. This is not at all the experience we want for our guests and we will review your feedback with our team so that we can make improvements with our customer service. We hope you will reconsider staying with us again so that we can... More 

Atlanta, Georgia
Level Contributor
576 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed 24 October 2015

After a late flight and a busy next day the quiet room on the 8th floor was a welcome retreat. The fitness facility was well provisioned with equipment and spacious. Breakfast in the concierge lounge and Saturday in the main restraint was well prepared and featured a good variety. The room was clean and had adequate power for of all... More 

Helpful?
Thank James C
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

Thank you for letting Cincinnati Marriott North Hotel provide you with a restful stay. We are pleased to read about all the aspects of your visit that you enjoyed including our on-site fitness center and delicious menu options service at both our concierge lounge and RC Grille. We hope to welcome you back the next time your travels bring you... More 

Atlanta, Georgia
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 23 October 2015

The hotel is certainly not up to Marriott standards. The decor is so dated, ugly looking wall papers everywhere in the rooms and also the bathroom needs so major work done. Definitively not the best Marriott I've stayed at.

Helpful?
1 Thank Abel M
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

Thank you for sharing your review about your stay. We work hard to make sure our guests have a pleasurable experience and we regret that your stay fell short of that. Your valuable feedback about the appearance of our hotel has been shared with our team so that we can pin point areas and make improvements. We hope to have... More 

Indianapolis, Indiana
Level Contributor
148 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 12 October 2015 via mobile

Have stayed here multiple times in the past and have always enjoyed my stay. This past weekend was no exception with clean rooms and friendly desk staff. Great location right off 75 with a short drive to downtown. Agree with previous posts that the hotel is starting to show some age, especially the shower/tub. Price is has always been good.... More 

Helpful?
Thank Maverick1904
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

We are pleased to read you had a wonderful stay and that our terrific location added to your positive experience. Your kind word for our team are valued and we appreciated you mentioning how friendly they were. Thank you for your continued loyalty and review of your stay at Cincinnati Marriott North Hotel. We look forward to providing you with... More 

Pennsylvania
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 October 2015

This is an average Marriott with excellent service, great location and in need of some room refurbishments to bring it up to newer and higher rated Marriott standards. The room HVAC system was a little on the louder side for sound sleeping. The hotel is well designed to handle large groups and conferences. The staff is professional and friendly. The... More 

Helpful?
Thank SkierPA
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

It was great to hear that you enjoyed your stay with us at Cincinnati Marriott North Hotel and that you appreciated the cleanliness and friendly service we provide. Your comments about the AC unit in your guestroom has been shared with our team and we regret any disturbances to your rest. Thank you for your review and we look forward... More 

Redding, Connecticut
Level Contributor
151 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 4 October 2015 via mobile

What more can you ask for in a Marriott? Recently was visiting clients and stayed at the Marriott North because of the location. The staff was extremely friendly and customer oriented. My room was clean, quiet and more than sufficient, with a good work out room. This is a solid choice if you are North of downtown.

Helpful?
Thank DJMADM
MarriottCincinnatiN, General Manager at Cincinnati Marriott North, responded to this review

Thank you for your kind words for our hotel. We are thrilled the comfort and friendly service we provide made your stay here enjoyable. Whether you are in the area for business or pleasure, we look forward to welcoming you back to Cincinnati Marriott North Hotel. More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
RC Grille
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The award-winning Cincinnati Marriott North in West Chester, Ohio is a luxury hotel that's perfect for both the business and leisure traveler. Halfway between Cincinnati and Dayton, our hotel is located in the Union Centre area and near IKEA, GE, Procter & Gamble, Givaudan, Kings Island, The Beach Waterpark, and Voice of America Park. ... more   less 

Additional Information about Cincinnati Marriott North

Address: 6189 Muhlhauser Rd, West Chester, OH 45069-4842
Region: United States > Ohio > Butler County > West Chester
Price Range: ₹ 6,000 - ₹ 10,637 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Marriott North 3.5*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Marriott, Odigeo, Orbitz and Travelocity so you can book your Cincinnati Marriott North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Cincinnati North Hotel West Chester
Marriott West Chester
West Chester Marriott
Marriott Hotel Cincinnati North
Cincinnati Marriott North West Chester, Ohio
Hotel Style:
#2 Business Hotel in West Chester
#4 Family Hotel in West Chester
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Marriott North staff and other travellers.
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Questions? Get answers from Cincinnati Marriott North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask what area is currently being renovated, and ask for a room away from that if you need to sleep later than 9.”
 of 5 bubbles Eurekan1, 17 Oct 2016 | Read review
“ask about construction”
 of 5 bubbles gumdrops, 17 Sep 2016 | Read review
“Get a high floor if possible”
 of 5 bubbles TOM-LINDAS, 8 Sep 2016 | Read review
“I liked the suite feature of my room #740”
 of 5 bubbles CptBlackadder1, 25 Jun 2016 | Read review
“All the room are basically the same. Ask for the corner rooms”
 of 5 bubbles moshea290, 24 Apr 2016 | Read review
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