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All reviewshi expressfire alarmgas stationroom was cleanyogurtcommon areasmicrowave and refrigeratorconvenient locationnice breakfastcleaning staffthe breakfast areawould stay here againturnpikemidnightfairgroundsmotelsheets
Terrible internet connection and heater in room was very loud making it impossible to get a good night sleep. Staff and management showed no concern towards my issue's and did not take time to reply to my messages. Very disappointing. Not a property I recommend...More
Thank Stephen R
Response from IHGService, Guest Relations Manager at Holiday Inn Express WauseonResponded 27 February 2018
Hi Stephen R,
Thank you for taking the time to write a review about your stay with us. On the other hand, we are sorry to hear that our internet connection, service level and heating system left you disappointed during your visit. Reviews like yours...More
My two grandchildren and I and 11 rabbits (in individual carriers) stayed here the 22nd. I am an HIG member so I am familiar with what this chain offers. For a flat fee of $30 we could have the rabbits in the room with us....More
The Holiday Inn Express in Wauseon is not a bad hotel. The rooms are clean and the bathrooms are in good repair. There are no USB ports, however, which is unusual these days. The biggest complaint were the beds, which were old and lumpy, with...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express WauseonResponded 26 February 2018
Thank you for taking the time to share your recent experience and staying at our hotel. While I am pleased to hear that you find our rooms clean and bathroom in good repair, I am sorry the condition of our mattress and linens...More
First, let me say I have stayed here before and gave it a good review. NOT THIS TIME! Let me state that I am handicapped and struggle with a cane.
At 8:30 am, after spending the night, I went out to start my truck. I...More
Thank Walter T
Response from IHGService, Guest Relations Manager at Holiday Inn Express WauseonResponded 19 January 2018
Hello Walter T,
Thank you for taking time to leave us a candid review about Holiday Inn Express And Suites Wauseon OH. I recognize your stay was not 100% satisfactory because of the level of service received and issues with parking.
IHG values your experience...More
Booked a room for a weekend, and as an IHG rewards member I called to see if they could waive a pet fee. The assistant manager was absolutely rude, unacceptable behavior, basically said she didn't care where I took my business because they are booked...More
Thank Stacey C
Response from IHGService, Guest Relations Manager at Holiday Inn Express WauseonResponded 15 October 2017
Hello Stacey C,
Thank you for taking time to leave us a candid review about Holiday Inn Express And Suites Wauseon OH. I recognize your stay was not 100% satisfactory because of the level of service received.
IHG values your experience with our hotels as...More