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Cleveland Marriott East

TravelocityUS$ 176*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 262*
US$ 176*
US$ 177*
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Cleveland Marriott East
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291 Reviews from our TripAdvisor Community

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There are newer reviews for Cleveland Marriott East
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Showing 284: English reviews
Reviewed 7 March 2017

DO NOT STAY HERE! The hotel heating and AC system does not work. I was freezing in the hotel. Then i was burning up and could not turn on the AC. They said AC does not run. Spoke to management and issues were not fixed after trying 3 rooms. All three rooms had the same issue.

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Helpful?
Thank Paul S
Management response:

We are sorry to hear of these issues you experienced. Rest assured we will be addressing these issue. We hope you stay with us again on your next trip to Cleveland. Safe Travels

Indianapolis, Indiana
Reviewed 22 February 2017

I stay one night for a conference the next day in this hotel. First, they gave us the wrong room layout and would not change it, making four people have to stay in a room with one bed. Then, they charged me out of the blue and when I questioned about it, they could not give me a straight answer...

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Helpful?
Thank amandahartstein97
Management response:

We are sorry for the incorrect charge on the smoking policy. As I know we personally talked to you and refunded your money I have to question the validity of this review. If you have any other concerns please reach out to me directly. Safe Travels

Lake Forest, Illinois
Reviewed 31 January 2017

Outstanding Service, warm people and you won me back as a customer. I stay at hotels 40-50 nights a year for business, I also travel with a large family. So when I say outstanding, please know the people at this hotel are the best! I moved to Fairmount hotels and IHG hotels a few years back still going to Westin...

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Helpful?
Thank stalkinghorse
Management response:

Thank you so much for your detailed feedback, we have already commended the interactions you experinced. Winning business travelers back such as yourself is what we strive to do. We look forward to seeing you on your next trip to Cleveland Safe Travels

Davie, Florida, United States
Reviewed 27 January 2017

The hotel is 20 minutes outside of downtown Cleveland but for the price and quality, you cannot go wrong. The best part of the hotel are the people. Checking in, you are greeted by Tyler, Cameron, and Michael. They welcome you as family members and ensure your stay is up to standards. Moving the Concierge level, you have 2 of...

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Helpful?
Thank Michael D
Management response:

Thank you very much for your feedback and kind words. We will be sure to recognize each of these outstanding team members. Safe Travels

Chicago, Illinois
Reviewed 1 January 2017

I stayed here when my girlfriend and I were on a 2 day drive from New York to Chicago. The hotel is very convenient to the highway and there are many places to eat nearby. They have ample parking and clean rooms. I wish they had better option for coffee in the rooms. There was a Starbucks kiosk in the...

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Helpful?
Thank diamondHH
Management response:

Thank you for your feedback. We are glad to hear the positive and will take immediate action in solving our coffee and Starbucks staffing concerns. Safe Travels

New York
Reviewed 27 December 2016 via mobile

Pros - Clean - Very good location - nearby restaurants - Friendly staff - Gym available 24 hours Cons - surcharge for internet - Rooms comfortable but just a little bit outdated In general I enjoyed my stay and I would recommend

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Helpful?
Thank Yokasta
Reviewed 13 December 2016

I've been a Marriott member since 2000, I have a lifetime platinum status and currently hold a premier platinum elite status since 2008. I hope this gives you a good idea of the amount of time i spend in hotels. While i stayed at the Cleveland Marriott East, I made the mistake of leaving my Bose headset in the room....

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Helpful?
1Thank Osmin A. H
Montreal, Canada
Reviewed 12 December 2016

A little surprised at this Marriott. Marriott hotels are suppose to be at the higher end of the family of Marriott chain . Rooms were out dated. I felt boxed in with this room. Window was really small. Bathroom was old and was smaller than I am used to with other major hotels. It was clean though. Location was good...

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Helpful?
Thank MPC9
Clarence, New York
Reviewed 30 November 2016

I stayed here last weekend for a hockey tournament. First of all, I was guaranteed a double room, and they put me in a king with a sofa bed (claimed that was all they had left). It was like the Seinfeld episode - they know how to take a reservation but not how to keep a reservation. Then, at about...

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Helpful?
3Thank Veronica V
Reviewed 14 November 2016 via mobile

Service food and location delivers, it's just the overall hotel and rooms are just too old and feels used /worn down / dirty even when it's not.. Personally I prefer to stay at other options even if it means a downgrade and not taking advantage of my spg platinum membership. (Merged account with Marriott last month) Now I use Hotel...

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Helpful?
3Thank Marco Z

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
RiverCity Grille
Cuisines: Bar, Pub, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Cleveland Marriott East is ideally located in the Chagrin Highlands corporate community, offering a perfect location for Midwest regional meetings and corporate events. Our Beachwood, Ohio accommodations provide business and leisure travelers with proximity to the University Hospital, Rock and Roll Hall of Fame, and fabulous Beachwood area shopping. Come stay with us at Cleveland Marriott East, one of the top hotels in Beachwood, Ohio. We have an on-site restaurant, a fitness center, an indoor lap pool, and plenty of space for you to host business meetings or conferences. ... more   less 

Additional Information about Cleveland Marriott East

Address: 26300 Harvard Rd, Warrensville Heights, OH 44122-6146
Region: United States > Ohio > Warrensville Heights
Price Range: ₹ 7,040 - ₹ 16,405 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott East 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Marriott East staff and other travellers.
3 questions
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Old Bridge, New Jersey
7 months ago
Lexington, Kentucky
over a year ago

See all questions (3)

Questions? Get answers from Cleveland Marriott East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor, such as room 838”
stalkinghorse, 31 Jan 2017 | Read review
“Ask for a room away from the elevators.”
812MichaelD, 26 Jan 2017 | Read review
“Rooms on the corners seem to have smaller windows”
MPC9, 11 Dec 2016 | Read review
“Quieter not near the elevator or ice machines”
monpetitchoux, 12 Sep 2016 | Read review
“Room 307 best room in the place! :-)”
DVBerwyn, 27 Jul 2016 | Read review
5 of 5
Travelocity
US$ 176* /night
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Marriott HotelsUS$ 177
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TripAdvisorUS$ 177
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Prices are for 1 room, 2 adults
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