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Hilton Garden Inn Cleveland/Twinsburg

GardenInn.comUS$ 177*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 185*
US$ 177*
US$ 185*
US$ 177*
US$ 185*
US$ 177*
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Hilton Garden Inn Cleveland\/Twinsburg
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503 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Cleveland/Twinsburg
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Showing 499: English reviews
Missouri City, Missouri
Reviewed 26 October 2016

I stay at HGI all of the time when I travel for business or pleasure. On the business side I like the fact that HGI offers a full service hotel and that means breakfast/dinner and bar. That said, I don't know how this hotel qualifies as an HGI. There is no evening restaurant which I find QUITE ODD since they...

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Helpful?
Thank Bill S
Gettysburg, Pennsylvania
Reviewed 26 October 2016

I had an enjoyable experience at this hotel. After a six hours of traveling and meeting associates, I didn't get to the hotel until 10 PM. I was greeted by the staff at the reception desk with a gracious welcome. I found the reception area very inviting. I found my room to be clean. I had the breakfast buffet in...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nelson1967
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Nelson1967, Thank you for the wonderful feedback! I truly appreciate you taking the time to share your experience with us and I am very pleased to hear that you had a great stay! I will be sure to share with our staff that they did a great job serving you! We hope you stay with us again soon! Kind...

Concord, United States
Reviewed 19 October 2016

Great Experience! Best ever from 20 years in the United States Army. Excellent, Friendly, Clean. I will always use this hotel for travel. They also had holiday parties, wedding receptions, birthday celebrations going on during my visit.

Review collected in partnership with Hilton Garden Inn
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Thank Ali P
New Albany, Ohio
Reviewed 19 October 2016

My family booked a weekend getaway to bond. This was a very nice hotel with a great staff. For convenience, the room provided a mini fridge and microwave. Overall this was a peaceful stay, I would stay here again!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robin W
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Robin W, Thank you for the review! I am pleased to hear that you had a nice weekend stay with your family! I appreciate the feedback regarding our staff, and I am happy that you enjoyed the amenities in the guest rooms! We hope you stay with us again soon! Kind Regards, Roger Greene, General Manager

Reviewed 18 October 2016 via mobile

Staff was very friendly and beds were comfortable. Outside the room was quite noisy, both late night and early morning. The room did appear clean, however, there was Scotch tape on two of the walls with parts of streamers left behind. It led me to believe if this was overlooked perhaps the room was not actually as clean as it...

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Helpful?
Thank hillbabyyy
Mullica Hill, United States
Reviewed 18 October 2016

Felt the staff to be friendly and Laura to be a good host for places to dine at and other helpful tips. Rooms are not as clean as you would expect. P.S. don,t post your typical excuses after my comment I find that just insulting and your stupid apologies this is the second Hilton chain Hotel that I have found...

Review collected in partnership with Hilton Garden Inn
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Thank Donald L
Macedonia
Reviewed 12 October 2016

Excellent hotel with great staff. Enjoyed the night and the suite was very clean. Enough room for the family. Breakfast buffet is delicious and worth the money. Everything from booking the reservation to checking out was superior.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kelly W
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Kelly W, Thank you for the feedback! I am happy to hear that our hotel perfectly suited you and your family! I will be sure to pass on to our staff that you appreciated them! We hope to see you again soon. Thanks Again, Roger Greene, General Manager

Columbus, Ohio
Reviewed 11 October 2016

Overall not the best experience. Paid nearly $200.00 for one night. The toilet was plugged when I arrived and the bed was rock hard on one side and completely deflated on the other which made for a very uncomfortable night.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank brianpT5428DV
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear brianpT5428DV, Thank you for the review. I am sorry to hear that your stay was not what you expected. I want you to know that we have made our maintenance department aware of the toilet & mattress issue, and I do apologize for the inconvenience this caused during your stay. If there is anything we can do for you...

Minneapolis, Minnesota
Reviewed 7 October 2016

Excellent staff; exceptional experience. Very accommodating. The rooms used for dinners and parties were great; set-up was excellent. Staff went out of their way to make us comfortable. Would definitely recommend this hotel to everyone. We plan to go back and stay there.

Review collected in partnership with Hilton Garden Inn
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Thank ssahi2007
Lisbon, IA, United States
Reviewed 7 October 2016

have stayed twice for business...I felt safe for short, 1-mile round-trip walk around commercial park...nestled in a wild, wooded area. Great staff. Can't say enough good. And, several faces were familiar from the previous year. Just "feels good, positive and upbeat"...with everyone happy and positive. GREAT BREAKFAST!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michelle P
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Michelle P, Thank you for the review Michelle! We love hearing from our guests and I am very pleased that you enjoyed your stay! I am also happy to hear that you love the breakfast! We hope to see you again in the near future. Thank You, Roger Greene, General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland/Twinsburg is conveniently located 17 miles from downtown Cleveland. Our hotel has 142 guestrooms, suites and accessible rooms including flexible event space totaling 12,000 sq. ft. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. Keep in touch at the work area with high-speed internet access. Enjoy breakfast at the Great American Grill®, drinks at the Garden Bar and Grille or room service from Blue Canyon Kitchen & Tavern. ... more   less 

Additional Information about Hilton Garden Inn Cleveland/Twinsburg

Address: 8971 Wilcox Dr, I-480 @ SR82, Twinsburg, OH 44087-1945
Region: United States > Ohio > Twinsburg
Price Range: ₹ 7,886 - ₹ 14,803 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland/Twinsburg 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Cleveland/Twinsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The second floor rooms seem very spacious.”
Ravenlynn1213, 4 Apr 2017 | Read review
“Get a quiet room and forego a suite. Suites are closer to the highway.”
abovethetreeline, 13 Feb 2017 | Read review
“Ask if the breakfast is included”
erapsandell, 1 Apr 2016 | Read review
“The rooms are lovely. Would not stay here again until the beds are changed out.”
KateandDiva, 13 Jan 2016 | Read review
“Overlooking the Pagoda”
S8105KEevas, 11 Nov 2015 | Read review
5 of 5
GardenInn.com
US$ 177* /night
View Deal
Expedia.comUS$ 177
Booking.comUS$ 177
getaroom.comUS$ 185
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Prices are for 1 room, 2 adults
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