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Comfort Suites

PricelineUS$ 90*
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#3 of 9 Hotels in Troy
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 127*
US$ 90*
Great Deal
US$ 91*
US$ 91*
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Comfort Suites
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171 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Troy
Reviewed 22 April 2016 via mobile

I've stayed with comfort suites in Troy multiple times. The staff is always friendly and very helpful. The rooms are always clean and the beds are comfy. I enjoy the complimentary breakfast, they always have a good variety of fresh food. I will continue to stay with comfort suites.

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Helpful?
Thank Tammy H
cstroy, General Manager at Comfort Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We cant wait to see you at your next stay. Sincerely, Crystal Allison General Manager Comfort Suites 937-339-2525

Reviewed 22 April 2016 via mobile

Excellent service,comfortable beds,friendly staff,and cleanliness is top notch. Great pool for the kids to swim in, and hot tub for the adults. Exercise is a part in my daily life, and their gym fits any gymnast desires. Definitely a must stay.

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Helpful?
Thank Evan T
cstroy, General Manager at Comfort Suites, responded to this review

I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are pleased you enloyed our weight room and pool. We are looking forward to providing you the same pleasant accommodations...

Reviewed 17 April 2016 via mobile

The lobby and our room were both clean and pleasant. The bed and pillows were very comfortable. The hotel was very quiet. I got a great nights sleep. The complimentary breakfast was the typical. My only complaint is the wifi. It really didn't work at all. I would stay here again.

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Helpful?
Thank Caren D
cstroy, General Manager at Comfort Suites, responded to this review

Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I would like to apologize for failing to exceed your expectations with the Wi-Fi. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Crystal Allison...

Grand Rapids, Michigan
Reviewed 8 April 2016

I still would choose this place if I were going through Troy, but there were a few things that I was slightly dissappointed in on this trip from the last time I visited maybe 3 years ago. The pool wasn't clear and didn't look clean like it used to. There were beer cans and bottles left around in pool area...

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Helpful?
Thank Melissa G
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the pool area on your recent visit. I have shared your feedback with my housekeeping department to ensure we handle these types of situations differently in...

West Allis, Wisconsin
Reviewed 5 April 2016

I've stayed many times at the Comfort Suites in Troy, OH. The beds are comfortable, the rooms are clean, the staff is nice. I'd recommend it to anyone staying in Troy for the night or the week. The elevator doors are noisy, but don't let that discourage you.

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Helpful?
Thank WalterS
cstroy, General Manager at Comfort Suites, responded to this review

I would like to thank you for taking the time out of your day and leaving such great feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are working on getting the elevator fixed. Thank you so much for your business and...

Troy, Ohio
Reviewed 1 April 2016

This hotel is outstanding. Very friendly staff, always kind. My family and I spent the nite here for a short get a way also use this hotel for our church. Everything is always top notch. I want to give special shout out to the cook "Cat" best eggs ever. Also to Jackie always kind and helpful and to the boss...

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Helpful?
Thank bobbell39
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time and leaving with such positive feedback! I have shared your comments with my Cat, Jacki and the rest of my staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are...

Sidney, Ohio, United States
Reviewed 17 March 2016 via mobile

The stay here was nice it was the say before valentine's booked it the same day.. the beds were amazing the.. room was very clean and spacious.. the pool was nice.. we unfortunately stayed during a cheerleading competition.. not the hotels fault but it was crowded and very noisy.. the breakfast was very food.. although I do recommend if there...

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Helpful?
Thank Alisha G
cstroy, General Manager at Comfort Suites, responded to this review

First of all let me say thank you for leaving your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I do appoligize for the unprofessional act of my front desk and let me assure you this has been taken care of. Thank...

Bellaire, Michigan
Reviewed 8 March 2016

The Comfort Suites looks new and is nicely decorated. It is also a little less expensive than some of the other hotels in the area. I wanted to give it 5 stars but couldn't. Our room looked out on a wall which I have a real problem with. Also, the couch was so uncomfortable, it was hard getting up as...

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Helpful?
Thank antiquetravelers
cstroy, General Manager at Comfort Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Crystal Allison General Manager Comfort Suites 937-339-2525

Reviewed 7 March 2016

The elevator is awfully noisy and sounds like it is going to break down. Make sure you get a room AWAY from the elevator if you'd like to sleep. The rooms were comfy enough and well decorated, and I loved the mattress. Breakfast was nothing to cheer about, the counters were messy and there was some unknown breakfast item (looked...

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Helpful?
Thank Molly H
cstroy, General Manager at Comfort Suites, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding Breakfast on your recent visit. I have shared your feedback with my kitchen staff about the cassarole. I also have good news about the elevator we are getting a new door put on so hopefully this corrects the proplem. Again, thank you for your...

Muncie, United States
Reviewed 24 February 2016 via mobile

Had a 5 hr trip with a husband going for a back surgery check up. We chose this hotel because it was one of the only in the area with a hot tub. Got here, signs stating the hot tub was out of service. I was told that it would be working in a day. Ok....after a night of no...

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Helpful?
Thank Krista C
cstroy, General Manager at Comfort Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites

Address: 1800 Towne Park Drive, Troy, OH 45373
Region: United States > Ohio > Troy
Price Range: ₹ 5,495 - ₹ 11,312 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 65
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
2 questions
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Oswego, New York
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I truly advise against this hotel, for the price being paid I was absolutely disgusted with the condition of room and furniture.”
toddhorning, 22 Apr 2017 | Read review
“To be honest all rooms even the hall way was nice.”
bambijones714, 3 Apr 2017 | Read review
“Upstairs rooms maybe quieter.”
W8656SVmeganp, 20 Mar 2017 | Read review
“Request handicap room near elevator.”
SusanT984, 2 Nov 2016 | Read review
“I think all the rooms would be nice to stay in. Mine was.”
936charlesm, 11 Aug 2016 | Read review
5 of 5
Priceline
US$ 90* /night
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Booking.comUS$ 91
ComfortSuitesUS$ 91
TripAdvisorUS$ 90
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Prices are for 1 room, 2 adults
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