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Hampton Inn Troy

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#1 of 9 Hotels in Troy
Certificate of Excellence
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Hampton Inn Troy
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278 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Troy
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Showing 274: English reviews
Sunset Beach, United States
Reviewed 4 weeks ago

We travelled to see our children and grandchildren for Christmas. The manager, (Spring) made the reunion a success. This hotel will make sure that you feel at home away from home. The manager was amazing!

Review collected in partnership with Hampton
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Helpful?
Thank johnsS8558QF
Brian M, General Manager at Hampton Inn Troy, responded to this review

Dear johnsS8558QF, Thank you for your kind words. Our staff has been working hard to make sure we deliver exceptional service at all opportunities. We look forward to your next trip to the Troy Ohio area. Warmest regards, Brian

Reviewed 12 December 2016 via mobile

Extremely disappointed with the brand and the way that people are treated. Living in a very small home we're unable to accommodate a sleepover party for my daughter's birthday. One adult in each room 2 rooms adjoining two nights. Some place to swim play the Wii relax and celebrate. But they don't "allow parties" The first night that we ever...

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Helpful?
Thank amanda b
Management response:

Dear Amanda B, Thank you for sharing your experiences with us. We are sorry that our policy had a negative impact on your plans with us. We are not purpose build to host group celebrations as a general guideline. Our occupancy policy is dictated by the Fire Code for the number of people allowed in a room. Then everyone staying...

New Cumberland, West Virginia
Reviewed 11 December 2016

Very happy with the quality of the room and the service we received would definitely recommend to others thank you for your time and friendly staff we look forward to staying with you again in the future.

Review collected in partnership with Hampton
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Helpful?
Thank matthewrD3998BS
Brian M, General Manager at Hampton Inn Troy, responded to this review

Dear matthewrD3998BS, We love happy guests that sing our praises so that we can then celebrate with our team which makes them EVEN HAPPIER STAFF. Happy staff love coming to work to give that smile to the next guest. It is our Happy Circle of Life at Hampton Inn. With a common goal with every guest. That sounds like this,...

Naples, Florida
Reviewed 8 December 2016

This Hampton blew me away! I stay at Hiltons all over the world and I have to say this one was the best. The service was friendly and prompt, never had an issue and I asked and I received ASAP. The location is great off I75, the food was actually hot for breakfast (and tasty) the room was spacious and...

Review collected in partnership with Hampton
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Helpful?
Thank Sandy W
Brian M, General Manager at Hampton Inn Troy, responded to this review

Dear Sandy W, I am blown away by your positive comments of your experience at our hotel. Thank you for making my day brighter so I can share your comments with my staff. Sharing great news is the best part of my job. We cannot wait for your return to our hotel. See you next time.

Ky
Reviewed 6 December 2016

Our stay was enjoyable, we had no problems, staff was very friendly, rooms were clean and well maintained. check in and out was quick. We will be back again if in the area. Recommend this hotel to anyone if your in the Troy area.

Review collected in partnership with Hampton
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Helpful?
Thank waynew487
Brian M, General Manager at Hampton Inn Troy, responded to this review

Dear waynew487, Delivering an enjoyable stay takes many members of my team. From the front desk staff completing your check in. To my housekeeping staff keeping the public areas and guest rooms spotless. To our maintenance staff for keeping everything working and up to date. Then our Breakfast Staff takes it home with a hot fresh breakfast in the morning....

Cleveland, United States
Reviewed 5 December 2016

Stayed for second time at this hotel. Will stay again on trip from TN to Toledo. I also liked that we were asked to sign a "noise" notice... preempting guests that excessive noise past a reasonable time would not be permitted.

Review collected in partnership with Hampton
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Helpful?
Thank Richard H
Brian M, General Manager at Hampton Inn Troy, responded to this review

Dear Richard H, Thank you for your understanding of our policy to better deliver a overnight stay that is quiet and respectful to other guests in the hotel. We will welcome you back for your third, forth, fifth and so on. We love guest that want to return again and again. Thank you for letting us know we appreciate it!...

Washington DC, District of Columbia
Reviewed 3 December 2016

The hotel staff was welcoming and friendly and we had a great time staying here for a few days. The room was very clean and we were able to feel right at home. If your looking for a nice place in Troy, Ohio, look no further!

Review collected in partnership with Hampton
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Helpful?
Thank Melissa R
Brian M, General Manager at Hampton Inn Troy, responded to this review

Dear Melissa R, We are grateful that you looked this far to find our hotel in Troy Ohio. My team is happy to have you here! If you have to be away from home you might as well feel at home in our hotel. My TEAM loves company to deliver service too. Thank you for taking the time to share...

Livonia, MI, United States
Reviewed 30 November 2016

Close to freeway and restaurants. The hotel was very clean. The gym had aerobic and dumb bells, which was nice. Check in was very easy and the staff was extremely friendly, even made sure that I had my cookie at night, and offered to bake the kind that I liked.

Review collected in partnership with Hampton
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Helpful?
Thank richardbB7285CK
Reviewed 22 November 2016

I arrived after midnight one night last week and was greeted with a smile and a quick check in. My room was immaculate, quiet and comfortable. The breakfast was good and there are many choices for lunch and dinner very close by. I do appreciate pleasant staff during stressful business travel and that's exactly what I got here. Thank you...

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Helpful?
Thank VALoveToGo
Brian M, General Manager at Hampton Inn Troy, responded to this review

Good afternoon VALoveToGo, Thank you for taking the time to submit your feedback on tripadvisor. I was happy to see our staff was delivering our promise to guest no matter the hour. A welcomed smile from our staff hopefully always starts a stay off great. The rest of your time here seemed to be in line with your initial positive...

Dublin
Reviewed 16 November 2016

Find another hotel! Not the HAMPTON INN I'm use to! The staff was not friendly and the room was not cleaned well. I think the overnight staff was asleep or gone. Called the front desk multiple times and the call was never answered.

Review collected in partnership with Hampton
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Helpful?
Thank 854thomasan
Brian M, General Manager at Hampton Inn Troy, responded to this review

Good afternoon 854thomasan, Let me start by saying I am sorry for any inconvenience that you may have experienced at our property. The hotel is in a time of leadership transition and several new team leaders including myself have recently joined the property. We stand behind our 100% Happiness Policy and will make it right for you. Which I believe...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Troy

Address: 45 Troy Town Drive, Troy, OH 45373
Region: United States > Ohio > Troy
Price Range: ₹ 7,025 - ₹ 9,890 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Troy 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Troy Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Troy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is locataed in an intensive retail commercial area so there are no good or bad rooms, just quiet rooms.”
 of 5 bubbles Nail56, 21 Oct 2015 | Read review
“Ask for a west facing room for a bit darker morning.”
 of 5 bubbles WorldlyTravelersIN, 29 Mar 2015 | Read review
“2nd floor was quiet, elevator opens at the pool area (so no walking down hallways near lobby in wet suits) king size bed gives best space.”
 of 5 bubbles Larch-01, 16 Mar 2015 | Read review
“Ask for a room not near the main lobby”
 of 5 bubbles DiamondjimSarnia, 9 Mar 2015 | Read review
“Check out the new wing; it is a little extra but is worth it.”
 of 5 bubbles ParFore16, 2 Mar 2015 | Read review
5 of 5
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