Bloody towels found in room behind door upon room arrival! Pubic hairs on walls hairs on pillows mold under sink! Dirty stained towels in elevators mold on bathroom walls this place is just disgusting!
The staff here is wonderful! Dominique at the front desk was amazingly helpful. She helped me with a couple of things I needed done and was cheerful and helpful the entire time. Next trip to Toledo, I know where I'm staying!
I stayed her on a recent Friday night. I am at the gold level in Hilton's point program so I stay at their properties on a regular basis. On the plus side, reception was prompt and professional when I arrived. The next morning, breakfast was served in a spacious room with a…
As a loyal Hilton member (mostly on my wife's Hilton Honors Card). This hotel does not live up to the standards of the other Hampton/Hilton hotels for 2 reasons. I hope you take this constructive criticism's as ways to improve, as we haven't had this kind of poor product from…
I found a live bed bug on my bed. I brought the live bed bug to the front desk and the attendant took it and said he would comp our room. Unfortunately we purchased the room with points so really he did nothing. A few days later we contacted Hilton rewards to get the points…
"Check for bed bugs before you commit to the room."
"all rooms had comfortable beds and were all quiet"
"don't assume that a room is non-smoking just because you select and are confirmed in one."
"Upstairs and away from elevator"
"Top floor is the best."