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It is 3:51 AM. I am at the hotel writing this review because I can no longer sleep, after someone tried for nearly a half hour to break into my hotel room. I am on my way to Cleveland for a medical appointment. I stopped...More
Response from georgei324, General Manager at Holiday Inn StrongsvilleResponded 5 days ago
Thanks so much for letting us know about your most recent stay at our hotel. We sincerely apologize for the disruption you encountered. We are glad to hear that our local police department responded to the mishap and ensured us that all was safe. There...More
I have always loved Holiday Inns- never disappointed...Would definitely stay again- the motel was very clean and well decorated, comfy bed and nice bathroom- great staff! My only complaint was the nasty salad I paid $10.50 for.. The lettuce was wilted and chewy, oranges were...More
Thank Kara S
Response from georgei324, General Manager at Holiday Inn StrongsvilleResponded 3 weeks ago
Thanks so much for your outstanding comments about our hotel. So sorry you were not pleased with your salad entrée, next time you're here, it's on us. Thanks for the feedback, we have made the necessary changes, and we thank you for being a loyal...More
The rooms were clean and recently updated. Beds were comfortable and there where plenty of pillows. Hot water was scarce during the morning peak shower times. Kurieg coffee in every room was a nice plus. The restaurant on the property was excellent place for breakfast,...More
Thank Kelly P
Response from georgei324, Owner at Holiday Inn StrongsvilleResponded 2 weeks ago
Thanks so much for the glowing evaluation of our hotel. We are so pleased that we exceeded you expectations and look forward to meeting you in the very near future. Tell all your friends, we will ensure a fabulous stay for them only. Thanks and...More
Excellent stay. Comfortable beds, quiet, incredible staff!!!!!
They accommodated our hockey team. We stay here all the time!!!!
Location is awesome everything is around you. Food, mall, movies etc.
Thank Kathi B
Response from georgei324, General Manager at Holiday Inn StrongsvilleResponded 16 January 2018
Thanks so much for the positive comments about our hotel. We are so very happy that we exceeded your expectations and look forward to your next visit. Thanks again and have a great week.
We were in town for a wedding. Our room did not have hot water. By the time we were moved to another room, we we were rushed to get ready for the wedding. In our second room—not nearly as nice and smaller (it was a...More
Response from georgei324, General Manager at Holiday Inn StrongsvilleResponded 9 January 2018
Thanks so much for letting us know about your most recent stay at our hotel. One of our pipes controlling our water system did freeze and eventually broke. We repaired the issue as quickly as we could, given that, we do sincerely apologize for the...More