Very disappointing! Usually you can count on a standard for Courtyard. Room was dingy. Bathroom was not clean and sink o outside the bathroom. Pool area also not clean. Breakfast staff were easily overwhelmed. We could not wait to checkout!
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Being a Platinum Elite Life Time member with around 2,500 nights worldwide I do have an idea what to expect from Marriott. But this property fell woefully short. When you drive on to the property you will notice bare bones landscaping, dead shrubs and some...More
Dear valued guest, Thank you for your observations regarding your stay with us. As we strive to provide an exceptional stay meeting and exceeding all Marriott standards we pride ourselves on delivering just that. I apologize for the mix up in getting you checked into...More
There is a huge management problem at this hotel. The beds were made and new towels delivered sail but in a 4 night stay room service: -Never emptied out trash - Never Brought coffee replacements - Never Picked up and replaced the glasses in our...More
Dear valued guest, Thank you for taking the time to compose a review of your stay with us. I'm very sorry for the incomplete servicing of you room during your stay. I can assure you this is not our standard here at the Courtyard Stow,...More
I have stayed at this hotel twice for grow nights to give it a fair chance because of the cost and location. The beds are so uncomfortable, and the blankets were thin and gauzey and just plain terrible. I requested another blanket and they brought...More
A group of seven bicyclists stayed here for four nights in June. The staff was very friendly and helpful.. The bistro provided very good food and drinks. They also provided us a storeroom for our bikes so that we did not have to leave them...More
Dear valued guests, I remember your group! I'm so glad you all enjoyed your stay with us, it was motivating to see you all in the morning getting ready for a long bike ride. We do have some great trails in our Metro Parks. I...More
"Rooms on the highway side tend to be a little louder if your a light sleeper!"