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BEST WESTERN PLUS Sandusky Hotel & Suites

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BEST WESTERN PLUS Sandusky Hotel & Suites
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800 Reviews from our TripAdvisor Community

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Showing 792: English reviews
Start your review of BEST WESTERN PLUS Sandusky Hotel & Suites
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Cuyahoga Falls, United States
Reviewed 1 week ago

I booked a room at the Best Western Plus last minute as I missed the last ferry of the day to go to one of the Lake Erie islands and was frantically looking for something available on a Saturday night in June. I skipped past this hotel as I am picky and usually select a hotel like an Embassy Suites,...

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Helpful?
Thank Sharon S
Toledo, Ohio
Reviewed 1 week ago via mobile

Took a month for them to remove the funds from my account. I wrote a review previously and they took it down. They did not change the bedding during the entire stay even after we requested it. Very rude when I left the last review to the point where they had it removed. Stay somewhere else! I certainly wish I...

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Thank Sazzly_razzly
Huron, Ohio
Reviewed 2 weeks ago

Our group had a very nice time, thank you. The room used for our Madi Gra theme party was just right. The staff was available during the party and helped without asking. They stepped in while closing down , helping .

Review collected in partnership with Best Western
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Thank I5543GMtimothyb
Exmouth, United Kingdom
Reviewed 2 weeks ago

I've stayed in the hotel three times now and had no problems, all for conferences during January at Kalahari (#Codemash). The staff have always been very pleasant and welcoming, the rooms have been clean, and the rate has been reasonable.

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Thank TDommett
Elyria, Ohio
Reviewed 3 January 2017

Bill was way more then explained. Unknown charges that the front desk check out lady couldn't even explain . Was very rude once asked about the charges didn't answer any questions just said taxes not good

Review collected in partnership with Best Western
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1Thank tymikaa
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review

Unfortunately, our area--and a tourist destination--has a relatively high tax rate for hotel rooms. However, this is NOT a hidden cost. We clearly state our tax rates on all of our marketing and media. We are also more than willing to give our guests total estimated costs of their stay when they check-in if requested. We're sorry that you feel...

Reviewed 2 January 2017

Have stayed here many times before with little problem, but this room had clearly not had the heat on in some time and it was freezing cold outside. Took all night for the heat to come up to an acceptable level. I'll give them another chance, but was unhappy with the situation, and equally unhappy with the desk clerk, who...

Review collected in partnership with Best Western
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Thank Dennis S
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review

I will agree--the fact that this was not resolved to your satisfaction and/or that you weren't offered some sort of consideration for your inconvenience is NOT acceptable--and certainly not our intention--as you point out having stayed with us in the past. Thank you for indicating that you will give us another opportunity in the future. Please make sure you ask...

Knox, Indiana
Reviewed 29 December 2016

No problems. Had adjoining room for large family - worked great. Breakfast was great for that and a real bargain when you're feeding so many people. The kids enjoyed the pool - even if rather small. Worked well for them as not great swimmers.

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Thank LifeDontWasteIt
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review

Thanks for taking the time to rate and review your recent stay with us. We're happy we were able to exceed your expectations and that you enjoyed all that we have to offer to our guests. We hope to see you back again soon!

Geneva, Ohio, United States
Reviewed 25 December 2016

Our employer placed us in a low budget motel for 2 nights then switched us to Best Western Plus! It was Clean! It was Comfortable! Great staff and Great Service! Great breakfast! What else is there?!!

Review collected in partnership with Best Western
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Thank jamean
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review

We're glad to hear that we were able to deliver a level of quality and service that your other stay was lacking. We hope that we've made a believer out of you and that we'll have the opportunity to welcome you back again many more times in the future!

Louisville, Ohio
Reviewed 15 December 2016

Each February our club books a week end event at this hotel. Amy is the manager and she can not do enough for us. She bends over backwards and goes above and beyond to make our week end special. We use the caterer named John and he provides great food at great prices. The rooms are clean and the staff...

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Helpful?
Thank Brucegoodright
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review

Thank you for your very kind and complimentary words. It's been our pleasure to serve you and are glad to hear that we'll have this opportunity again in the future. Thank you for your continued patronage. We're glad that we can make your event special and successful!

Kent, Ohio
Reviewed 22 November 2016

Super comfy bed. Room was clean, wi fi worked well. Quiet. Staff were efficient. Breakfast was what you would expect for a no-charge, no staff small buffet. Plenty of parking near the main entrance. 3 minutes from Kalihari. Would come back again.

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Helpful?
Thank Jim W
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review

We're glad to hear that you'd come back again in the future--and hope you do so sooner than later!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just Keep Moving! Free Fitness Training at Hotel. Free Circuit Training Class by Certified Personal Trainer - Tim Dorsey. Available Daily Monday to Friday 2 to 4 classes daily. Moderate to High Intensity. Located in Hotel. It's Free! The BEST WESTERN PLUS Sandusky Hotel & Suites is one of the only all-suite hotels in Sandusky all our rooms are one-room suites. Featuring 89 spacious one-room suites and full-service amenities to make your next business trip or vacation in Sandusky as comfortable and efficient as possible.Services & AmenitiesBeds are triple-sheeted with duvet32-inch flat-panel televisionsHot breakfast with waffles served dailyFree high-speed Internet accessFitness Center and Soaking Hot TubMicrowaves and refrigerators in all roomsIn-room coffee maker, iron and ironing board, hair dryer, and safeDesks and sitting area in all one-room suitesPremium cable channels with Pay-Per-View ... more   less 

Additional Information about BEST WESTERN PLUS Sandusky Hotel & Suites

Address: 6011 Milan Rd., Sandusky, OH 44870-5869
Region: United States > Ohio > Sandusky
Price Range: ₹ 6,775 - ₹ 14,623 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandusky Hotel & Suites 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Best Western so you can book your BEST WESTERN PLUS Sandusky Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sandusky Hotel Sandusky
Best Western Sandusky Hotel And Suites
Comfort Suites Sandusky
Sandusky Comfort Suites
BEST WESTERN PLUS Sandusky Hotel & Suites Ohio
Hotel Style:
#2 Business Hotel in Sandusky
#4 Family Hotel in Sandusky
#6 Romantic Hotel in Sandusky
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sandusky Hotel & Suites staff and other travellers.
5 questions
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Detroit, Michigan
over a year ago
Brossard, Canada
over a year ago
Tolland, Connecticut, United States
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Sandusky Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Inspect the room before settling in.”
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