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Holiday Inn Express Cleveland-Richfield

190 reviews
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Traveller (13)
Room & Suite (13)
Dining (4)
Overview
  • Excellent43%
  • Very good36%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“cinnamon rolls”(8 reviews)
“stayed here”(27 reviews)
“room was clean”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Cleveland-Richfield
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Reviews (190)Write a Review
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77
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All reviewscinnamon rollsstayed hereroom was cleanpancake machinenice hotelbiscuits and gravywould stay here againcuyahoga national parkfree breakfastmultiple settingscouple hoursreally enjoyed our stay heredouble queen roomhard boiled eggsrock and roll halloff the highwayone night stay
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11 - 15 of 188 reviews
Reviewed 10 April 2017 via mobile

The hotel was conviently located and our room was clean. When we checked in the front desk worker offered a list of local restaurants. When we asked for his recommendation he said that he did not know because he does not eat in the area....More

1  Thank Amanda V
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 11 April 2017

I apologize that the breakfast options were not full and that you had trouble with the HVAC unit! I will look into both of these matters. I am glad that you found your room clean. Thank you, Janet Wise

Reviewed 5 April 2017

Stayed over one night. Front desk staff was very nice and extremely helpful. We arrived a couple hours before check in. They were able to call housekeeping and find a room that was ready for early check in. They even gave us some bottled water...More

Thank woowoochick
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 6 April 2017

Thank you very much for the five star rating and compliments. I'm glad to hear that you enjoyed your stay at our location by the National Park. Thank you, Janet Wise

Reviewed 9 March 2017

The girl Friend and I stayed here for a few days. It's just outside Cleveland, Ohio. We went to the Rock and Roll Hall of Fame. The staff was very nice and the rooms where nice. I would stay here again.

Thank krgr3
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 11 March 2017

Thank you for the five star review! We're very glad that you enjoyed your stay while visiting local attractions! Janet Wise

Reviewed 24 February 2017

The facility was clean and well maintained. Very comfortable and staff were kind and responsive. Some wall covering was starting to need some attention but nothing serious or immediate in nature. Front desk has a list of dining options. Pool is nice and well kept....More

Thank bwatkins1
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 24 February 2017

Thank you for the five star review. We're glad that you enjoyed your stay with us. Janet Wise

Reviewed 21 February 2017

I am using the hotel for both a Suite Room and Meeting Room space. The staff (Janet, Ron & Tracy) take nice care of your needs and meeting requirements. Meeting room is spacious and all the necessary business items you need. The breakfast in the...More

Thank Vikes57
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 22 February 2017

Thank you for such a nice review of us! We are very happy to hear that you are enjoying your stay, our meeting room and our breakfast. Thank you, Janet Wise

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 93 - US$ 159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 93 - US$ 159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (13)
Dining (4)
Pool & Beach (3)
Questions & Answers
Ask a question
BKexploreindiana
7 February 2018|
AnswerShow all 2 answers
Response from ohiop32 | Reviewed this property |
brecksville
0
Votes
Shana S
5 June 2015|
Answer
Response from HIExpressRichfield | Property representative |
Yes, we do have a couple of those on the main floor in a busy area by the pool and breakfast room. They are called Whirlpool Suites on our website.
0
Votes
Carl H
31 October 2014|
Answer
Response from HIExpressRichfield | Property representative |
Yes.
1
Vote
Room Tips
"Front desk is very accommodating, ask for list of nearby dining choices."
Read review
"I would try to stay on a high floor if you can, away from the pool."
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"Bring ear plugs or you won't sleep at all here"
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"All the rooms seem to be the same, good."
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