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Holiday Inn Express Cleveland-Richfield

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Traveller (13)
Room & Suite (13)
Dining (4)
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Overview
  • Excellent43%
  • Very good36%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Cleveland-Richfield
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Cleveland-Richfield
Special Offer: Book Direct and Save
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Reviews (195)
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193 results
Traveller rating
78
71
27
10
7
Traveller type
Time of year
LanguageEnglish
78
71
27
10
7
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All reviewsroom was cleanpancake machinewould stay here againcuyahoga national parkoff the highwayfree breakfastcouple hoursreally enjoyed our stay hererock and roll hallone night staythe rooms were niceworkout facilitythe indoor pool areablossom music centerstaff was friendlyeasy accesshot tub
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1 - 5 of 193 reviews
Reviewed 2 weeks ago

We found this HIE as a stop on our road trip. Location was convenient and it was not off our route. The lobby was in the middle of a remodel so the first impression is not great, but the room was clean and the shower...More

Thank TN_Traveling_Couple1
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 2 weeks ago

Thank you for the four stars during our renovation! I apologize for the inconvenience. Janet Wise

Hotel's Favourite
Reviewed 22 April 2018

This hotel is going through a renovation. The staff is still providing excellent service during this process. The workers began at 10am to 6pm Which provided lots of quiet hours. The rooms are clean, towels are thick, breakfast is always full and areas clean. Thanks...More

Thank Linda M
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 23 April 2018

Thank you very much for the five stars and kind words during our renovation. We are glad to hear that you were not disturbed! Janet Wise

Reviewed 2 weeks ago

The lobby is under renovation and that's where breakfast is served. I'm sure it will be nice when completed, but not very inviting spot now. Our room looked to be recently renovated; we could smell paint. The bathtub was very slippery--someone should have considered a...More

Thank tomsriver1960
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 2 weeks ago

I apologize for the difficulties due to our renovation. Thank you, Janet

Reviewed 13 May 2018 via mobile

That is the only nice thing I can say about this hotel. The renovation scene in the lobby was very off putting, but that wasn’t the only thing. If I knew of another hotel (perhaps Motel 6 located behind it was better) I would have...More

Thank mmaaff
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 14 May 2018

I apologize that you did not have a better stay during our renovation! I'm not sure what all happened, but I do apologize. Thank you, Janet Wise

Reviewed 17 April 2018

This hotel was clean, the staff was friendly, but this is not a fancy hotel. The mirror in our room was broken, and the one outlet was not set properly (hanging out a bit, not finished flush to the wall). I'm not complaining though, because...More

Thank Kristi08
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 18 April 2018

Thank you for the four stars and kind words. We are completely renovating and will be fixing the room issues. Thank you, Janet Wise Director of Sales

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 111 - US$ 178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 111 - US$ 178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (13)
Dining (4)
Pool & Beach (3)
Questions & Answers
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BKexploreindiana
7 February 2018|
AnswerShow all 2 answers
Response from ohiop32 | Reviewed this property |
brecksville
0
Votes
Shana S
5 June 2015|
Answer
Response from HIExpressRichfield | Property representative |
Yes, we do have a couple of those on the main floor in a busy area by the pool and breakfast room. They are called Whirlpool Suites on our website.
0
Votes
Carl H
31 October 2014|
Answer
Response from HIExpressRichfield | Property representative |
Yes.
1
Vote
Room Tips
"Upper floor. The window systems are good. No traffic noise."
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"Front desk is very accommodating, ask for list of nearby dining choices."
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"I would try to stay on a high floor if you can, away from the pool."
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"Bring ear plugs or you won't sleep at all here"
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