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Holiday Inn Express & Suites Columbus East

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110 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Columbus East
See the most recent reviews
Showing 110: English reviews
Reviewed 23 July 2015

This hotel was pretty decent but not great. The location was excellent! It was right off I-70 and in close proximety to so many stores and restaurants. The beds were comfy and the staff was very friendly. Check in and check out were a breeze. The breakfast was good too. On the downside, the entire hotel smelled a bit funny...

Thank Kim H
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Kim H, Thank you for taking the time to share your comments with us, we regret to learn that your stay was less than satisfactory and we are concerned with the various issues mentioned in your review. On the plus side you mentioned many positive points as well and we thank you. Our housekeepers are trained to execute their...

Reviewed 23 July 2015 via mobile

Sure the room was cleanish, and the breakfast was the same edible thing as all of them. But that was the only good things. I travel for business every week, and I stay in a wide variety of hotels. This was the first to charge me for faxing. Then she tried to negotiate the fax fees...felt like a scam at...

Thank Vrobaby
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Vrobaby, We apologize for the inconvenience experienced due to the fire alarm experienced during your stay and we regret that our front desk associates unable to successfully deliver your express express check out on time,we do have someone on duty 24 hours unfortunately she was in progress of delivering those items when the alarm activated due to someone taking...

Lake Ozark, Missouri
Reviewed 4 July 2015

We spent one night here on our way to Hershey, PA. The location was great - just off interstate 70. There were several restaurants and stores very close. The clerk was very friendly and check-in was very fast. Our room served our needs. It was nothing fancy but the beds were comfortable and it was clean. The breakfast they offered...

Thank Jackie W
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Mark44569, Thank you so much for sharing your wonderful comments with us. We truly appreciate your kind remarks regarding our associates. We look forward to welcoming you back again soon. Please forgive our delay as we like to respond to all our customers in a timely fashion but due 3rd party web site required responding portal we were unable...

Reviewed 8 June 2015

Nice area, surrounded by plenty of shopping, restaurants, etc Was very impressed with the speed of me checking in, the customer service rep was very nice, friendly, smiled had great recommendations. Very attentive to our needs. Room was very clean, quiet and everything in the room was working properly and in order. The only side note is that on my...

Thank sylkiest1
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear sylkiest1, Thank you for taking the time to share your comments with us. Feedback like yours helps us to improve all aspects of the service and accommodations that we offer our guests. We apologize missed this detail. I have shared your comments with our hotel staff; thank you for considering us for future stays. Kind regards, Alice & Staff

Reviewed 7 June 2015

Of the recent Holiday Inn Express properties I have stayed it, this wasn't the best. The crew working around 5:00 p.m. were the best! They were very friendly and had great recommendations. There wasn't always coffee ready around 5 and 6 a.m. The breakfast had frozen hard boiled eggs, and frozen yogurt. Juice was constantly out every morning. I stayed...

Thank Melanie D
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Melanie D, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations in our breakfast area. We will again review training to ensure their service delivery is exceptional and we apologize that this was not the case during your stay. Please know that your concerns have been addressed and we...

northern virginia
Reviewed 4 April 2015

Just needed a quick overnight place to stay in Carbondale IL. I would recommend this Holiday Inn highly! Front desk attendant was very pleasant and the room clean and ready for me. The hotel looks rather new and the decor was modern and crisp.

Thank kegardengirl
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear kegardengirl, It is wonderful to hear that you enjoyed your visit! Thank you for your compliments of our property, amenities, and staff! Our team enjoyed hearing your comments. We appreciate your feedback and recommendation of our hotel. Kind regards, Alice & Staff

rockford, il
Reviewed 12 March 2015

This is my 2nd time staying at this hotel, the staff, amenities, and and accommodations are some of the best they can be. They made me feel right at home from the very start. I would reccomend this hotel for all to stay at. We were in the Columbus area for the Arnold Fitness Expo. After a long day at...

Thank shoefer
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear shoefer, It's a pleasure to count you among our many repeat guests. And wonderful to hear that you found our property relaxing, comfortable, and quiet. Our team appreciates the feedback! Thank you for your review and recommendation of The Holiday Inn Express & Suites Columbus East/Reynoldsburg Ohio! Very best, Alice & Staff

Columbus, Ohio
Reviewed 25 February 2015 via mobile

This hotel used to be a country inn and suites. Holiday inn tried to paint and carpet but the place is still disgusting. a lot of the plumbing is bad and leaking. There were disgusting marks on the walls. The furniture is filthy I have stayed here around three times on business and never again. The staff has been rude...

1Thank onlythebest717
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

We apologize for the dissatisfying experience, typically we have high customer service reviews about our staff on a consistent basis and we will share your experience with our team. We are truly disappointed to learn that your room was left in an unkempt state and we would like to kindly request that you provide further details including your room number...

Hartford, Connecticut
Reviewed 20 January 2015

There was alot of traffic noise all night long. I did request another room and was granted one although not as nice (no refrigerator or microwave, 2 queens instead of king) but I got to sleep! The fitness center is a joke. I requested that the front desk staff member please arrange for a taxi cab for my departure tomorrow....

Thank Irony093
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Irony093, I am glad that you were able to partake in our hotel’s many amenities while with us, I hope you will allow us another opportunity one day display "Good Customer Service" since you feel we missed it this time. I spoke to our staff members and one of the girls remember a guest asking about shuttle services and...

Washington Boro, Pennsylvania
Reviewed 3 January 2015

This is my third time at this hotel over the past few years. It is a convenient location to stop for visits to family in Dayton, OH from our home in eastern Pennsylvania. The hotel has a good breakfast, it's clean, quiet, and the staff has always been helpful. Lots of restaurants close by and very easy access to I-70....

1Thank Dana E
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Dana, Thank you for your review,we appreciate the time you took to post your comments about your stay.We love having you stay with us! Warm regards, Alice & Staff

42 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The NEW Holiday Inn Express & Suites Hotel Columbus East. Ideal location near all the best attractions, only minutes away from Port Columbus International Airport. If you're traveling to the area on business, you'll appreciate our hotel's location near corporations, universities and government facilities. Not only do we offer a relaxing indoor heated pool, but we also boast a fantastic location off I-70, near everything to see and do in Columbus Ohio. Our hotel just has it all! When you stay with us in Reynoldsburg our rooms will make you feel at home. These spacious rooms have an executive work desk for getting down to business. located in the heart of Reynoldsburg Ohio the New Holiday Inn Express & Suites Columbus East. ... more   less 

Additional Information about Holiday Inn Express & Suites Columbus East

Address: 2806 Taylor Road, Reynoldsburg, OH 43068 (Formerly Country Inn & Suites By Carlson, Columus-East)
Region: United States > Ohio > Reynoldsburg
Price Range: ₹ 9,119 - ₹ 13,418 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus East 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express & Suites Columbus East Hotel Reynoldsburg
Holiday Inn Express And Suites Columbus East
Country Inn Reynoldsburg
Reynoldsburg Country Inn
Holiday Inn Express & Suites Columbus East Reynoldsburg, Ohio
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Columbus East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean rooms with cold AC, very nice hotel!”
 of 5 bubbles michelew319, 11 Aug 2016 | Read review
“Ground floor is convenient to parking, rooms on front side are quiet”
 of 5 bubbles Bokononer, 13 Jun 2016 | Read review
“Even with the proximity of I-70, every room I've been in has been quiet.”
 of 5 bubbles 522danae, 3 Jan 2015 | Read review
“We had room 219 which was right at the top of the stairs outside of the lobby. IT had no traffic noise, and the pool area was right underneath it so we didn't worry about our kids making too much noise for the people downstairs although we could hear some faint noises from the pool area.”
 of 5 bubbles NominivanFamof5, 4 Nov 2014 | Read review
“Bottom floors is easier. and close to everything.”
 of 5 bubbles TTechnologies, 27 Jul 2014 | Read review
5 of 5