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Quail Hollow Resort

PricelineUS$ 90*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 107*
US$ 90*
Great Deal
US$ 99*
US$ 103*
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Quail Hollow Resort
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360 Reviews from our TripAdvisor Community

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There are newer reviews for Quail Hollow Resort
See the most recent reviews
Showing 358: English reviews
Seven Hills, Ohio
Reviewed 23 October 2016

The place is great for a fun weekend getaway. Most times we stay 2 nights but this trip only one. When we got there it was to early to check in so we parked and took Uber to and from the winery, then afterward walked out back to a neighboring bar, then finished in the hotel bar. Note that both...

Thank Breeze78
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to review your most recent stay with us at Quail Hollow Resort. We are glad that you enjoyed visiting the local wineries during your stay. We have a Tannenbaum Trail Package available during the holidays. If you enjoy wine you will love this package. We hope to see you again soon!

Rancho Santa Margarita, California
Reviewed 20 October 2016 via mobile

Needed a place to stay the night coming from upstate NY headed to Southern California. Gave Quail Hollow a try and had a great experience. Aside from some road closures and some difficulty find the road in (which is not their fault), the facilities were very nice and the check in was great. Called earlier in the day to confirm...

Thank jngall3
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to share your most recent experience with us. We are glad that you enjoyed yourself while you were here. I given your review to our Front Office Manager so she can express with her staff how pleased you were with their service. We look forward to serving you next time you are in the...

Hartlepool, United Kingdom
Reviewed 20 October 2016

Although the Quail Hollow Hotel was large and impressive, it was showing signs of being dated and in a need of a make over. Staff friendly, rooms large, bed comfortable. Good breakfast and very friendly staff. Bit of a foist smell in some of the corridors.

Thank Peter C
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to review your most recent stay with us. We continue to make updates to our property to make a fresh and inviting stay for our guests. Our Chef has created a brand new menu for CK's and are glad that you enjoyed breakfast. We look forward to your future stay with us.

Mount Clare, West Virginia
Reviewed 17 October 2016 via mobile

First off I was born and raised in the concord area and recently moved away. We were planning an overnight trip back to see family so of course when we saw Quail Hollow on Expedia we thought that would be a great place to stay since it was such a well known resort in the area. Well let me first...

2Thank joycemcc123
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for your comments; we do appreciate you taking the time to write a review. At Quail Hollow Resort we do strive to have great customer service as well as having comfortable rooms for our guests to enjoy. We do apologize for the issues you had and any inconvenience it may have caused you. Next time you are in...

Rochester, Michigan
Reviewed 7 October 2016 via mobile

We ended up at this hotel due to hurricane Matthew and our hasty departure from our vacation on Hilton Head. Since Cleveland is nearly on our way home to the Detroit suburbs we stopped at Quail Hollow to rest after a 16 hour drive from SC. We wanted to be close to the wineries but also find a reasonable place...

James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to review your most recent stay with us. We are glad that you found Quail Hollow Resort as your evacuation stop, and that you found comfort in a stressful time. I have passed your comments on to the staff that recovered your cell phone. We look forward to serving you again in the future.

Santa Fe, New Mexico
Reviewed 7 October 2016 via mobile

No record of the reservation through Trip Advisor, despite 3 emails confirming reservation and saying they were looking forward to my visit. Staff at desk incredibly slow. Took 30minutes to get things straight. No apologies, blamed T A. Room fine but little things showed ? maintenance. Really duct tape to hold baseboard in place. Access road was blocked so difficult...

Thank Pat C
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to review your most recent stay with us. The wedding was beautiful and we are glad that you enjoyed the wedding reception. I have passed on to our Chef how much you enjoyed the food, as well as to my Banquet Staff their attention to detail. We look forward to seeing you again in...

Reviewed 6 October 2016

This was a pleasant surprise. We are trying for Cleveland, and ended up in this far outskirt, but a nice, quirky place. Once (and still) a golf resort, the furnishings in the rooms have grown a bit tatty, but the soaps and teas are good quality, as is the bedding. Very clean. We stay every time in the area because...

Thank Lisa F
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for taking the time to share your experience of your most recent stay with us. We are glad that you enjoyed the new desk chairs for our guestrooms. We have also upgraded our rooms so each room has their own refrigerator. We look forward to your next stay with us!

Richmond, Virginia
Reviewed 26 September 2016

The lobby and common area still make a very good first impression, but someone needs to take a hard look at housekeeping and the front desk personnel . The rooms could certainly have been cleaner and attended better while we were there and the front desk staff needs to understand how important they are to people's overall impression of the...

1Thank Ziganki
Boston, Massachusetts
Reviewed 26 September 2016

Quail Hollow has a great lobby. It ends there. A major chain needs to come in and fix this place. The staff are not trained properly. They have a vicious passive/aggressive nature. However, the absolute worst is the conditions of the rooms. I have stayed at this hotel 3 times this year and 2 times last year hoping it would...

3Thank BizTravler119
Lynchburg, Virginia
Reviewed 25 September 2016

The room was adequate but the resort could use some deep cleaning and tender loving care. It was hard to get to the hotel because the main road to it was closed in the direction from the interstate. I really liked the supermarket nearby - Reiders. They had lots of prepared foods like crab cakes. Back to the hotel, we...

Thank Benita W
James W, General Manager at Quail Hollow Resort, responded to this review

Thank you for staying with us and for taking the time to let us know about your stay. We have been working with the city to make sure signage is in place for the temporary road work. Thank you for bringing to my attention the trails issue. I will see if we can put together a map of area trails...

84 photos of this hotel

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Room/Suite (16)
Hotel & Grounds (10)
Bathroom (7)
Dining (2)
Pool/Beach Area (1)
Other (18)

Management photos: Courtesy of the property manager

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Hotel & Grounds (6)
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Room/Suite (8)
Business Centre/Function Rooms (1)
Dining (3)
Family/Play Areas (1)
Other (8)
14/05/2017 15/05/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
CK's Steak House
CK's Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Quail Hollow Resort

Address: 11080 Concord Hambden Rd, Painesville, OH 44077-9557
Region: United States > Ohio > Lake County > Painesville
Price Range: ₹ 5,596 - ₹ 13,058 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quail Hollow Resort 3.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Quail Hollow Hotel Painesville
Renaissance Painesville
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Questions & Answers

Here's what travellers have asked, with answers from Quail Hollow Resort staff and other travellers.
3 questions
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Kent, Ohio
10 months ago
over a year ago

See all questions (3)

Questions? Get answers from Quail Hollow Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My tip is not to stay here.”
flyer19952017, 30 Mar 2017 | Read review
“No suggestions - do not stay here. Dirty and old. Needs TLC and Mr. Clean”
renegadeswd, 19 Jan 2017 | Read review
“Second or third floor rooms are better.”
Ziganki, 26 Sep 2016 | Read review
“you need to be on the second floor but not the rooms with cooling unit outside (appr: room 232 - 242 stay away from)”
BizTravler119, 26 Sep 2016 | Read review
“Consider this more of an inn with a very casual restaurant.”
Gockerell, 31 Jul 2016 | Read review
5 of 5
US$ 90* /night
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Prices are for 1 room, 2 adults
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