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Radisson Hotel Cleveland Airport West

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1 room 2 adults 0 children
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Radisson Hotel Cleveland Airport West
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334 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Cleveland Airport West
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Showing 328: English reviews
Essex UK
Reviewed 10 February 2016

Firstly - no details on website on how to arrange for pick up so therefore I took a cab. Arrived at around 10.30pm after 6 hours travelling... Restaurant closed, no room service available... Front desk suggested I go to Subway in Walmart... I just went to bed hungry. It would ahve been helpful if the receptionist had mentioned there were...

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Helpful?
Thank Fozzie_81
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Fozzie_81, I am so sorry to hear of your experience at our hotel. It is our main goal to provide each and every guest that we encounter with the best in service and comfort. Your experience is not one that we would deem acceptable. We will certainly utilize this feedback as a learning tool for our staff moving forward. I...

Reviewed 31 January 2016 via mobile

We thought this hotel would be good with the name Radisson. However we were wrong. The beds are not comfortable as they have gotten rid of the sleep number beds. They are hard and uneasy to move in. My husband's pillow case had droll stains all over it and a spot of blood on the sheet. Housekeeping is slacking horrible....

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Helpful?
Thank Tiffany H
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Tiffany, I am truly sorry that you had this experience. An experience like this is something we take very seriously and will certainly utilize this feedback to learn, move forward, and fine tune our operation and processes moving forward. As you noticed we did recently purchase brand new beds for the entire hotel. I am so sorry that we were...

North Olmsted, United States
Reviewed 31 January 2016

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Mary G
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Fairview Park,Ohio, United States
Reviewed 18 January 2016

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Bradley K
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Wooster, United States
Reviewed 18 January 2016

Review collected in partnership with Radisson Hotels
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Helpful?
Thank David S
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Sandusky, Ohio
Reviewed 17 January 2016

Stayed one night to go to the Boat Show. The front desk staff was very friendly and helpful Arranged for a shuttle to and from the show. Room was comfortable and clean. Nicely updated. Breakfast buffet was great (remember to get you voucher when you check in). close to many restaurants and a shopping mall. Will stay again when in...

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Helpful?
Thank Rob W
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Rob W, Thank you so much for your feedback with regard to your stay during the boat show. Our team worked very hard to ensure that the Boat Show crowd had the best possible experience while they were here. We truly appreciate your compliments and will certainly do our best to ensure that every guest leaves here feeling as though...

Toledo, OH, USA
Reviewed 31 December 2015

The price was very reasonable and the location is great. However, the attention to detail is not there. For example, a bill and a welcome card for the previous guest was left on the desk in my room. The desk also did not have any stationary or pens. I ordered room service coffee for breakfast and it arrived without any...

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Helpful?
Thank DryProp
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

DryProp, Thank you so much for your very detailed feedback with regard to your stay. There is much here that we can use to learn and fine tune our operation. I am so glad to hear that you enjoyed the bed and the option of having a drink to relax at night. We will certainly do our best to address...

Ohio
Reviewed 30 December 2015 via mobile

When we arrived and went up to our room we were given a used room, we completely walked in on someone. (Extremely scared and embarrassed ) me and the people who were walked in on went/called the front desk. I was given a new room and he apologized, however when I got to the new room the couch had a...

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Helpful?
Thank Shanelle C
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Shanelle C, First off let me start by apologizing for your inaccurate check-in process and that your were inadvertently left embarrassed. This is truly something that we strive to mitigate from the point of arrival through the remainder of your stay. I would certainly love the opportunity to do anything I can to rectify this situation. I do thank you...

New Mexico
Reviewed 29 December 2015

This hotel is listed as the hotel adjacent to our destination, Oberlin Ohio. That's a bit like saying Erie Pennsylvania is the best place to stay near Oberlin because it's a hotel on a major highway in a compass point direction from Oberlin. Leaiving bad TripAdvisor location suggestions, aside, skip this skimpy, not so clean, needing an update, noisy, only...

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Helpful?
Thank Kate C
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Kate C, I am so sorry that you had this experience. I assure you that this is not an acceptable set of circumstances at our property. I certainly will address these issues with the staff that was on during your stay. I will also have our marketing team take a closer look at the verbiage with regard to our location...

Cleveland, Ohio
Reviewed 28 December 2015

Room was dirty smelled As if carpet was cleaned with nail polish remover .. Tub had mold all around it covers were dirty .. It was a last min stay and I probably will not stay at this hotel again .. Check in person was rude and not helpful at all nor was approached as a club Carlson member

Review collected in partnership with Radisson Hotels
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Thank tylerm178
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Tylerm178, I apologize that on this day we were unable to meet or exceed your expectations. It is always our goal to provide our guests with exceptional accommodations and service. Thank you for taking the time to provide us with your feedback and we will certainly use this information to fine tune our processes for all of our future guests....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Boasting an outstanding location less than 10 minutes from Cleveland Hopkins International Airport and the International Exposition Center (I-X Center), Radisson Hotel Cleveland Airport West is ideally suited for your upcoming visit. This upscale property offers you a number of convenient services, including complimentary airport shuttle service, free Wi-Fi, a Business Center and a Fitness Center. Thanks to the hotel's enviable location in North Olmsted, you'll be just minutes from top local attractions, including the Great Northern Mall and NASA's Glenn Research Center. Make your reservation online to discover what makes the Radisson one of the top hotels near the Cleveland Airport. ... more   less 

Additional Information about Radisson Hotel Cleveland Airport West

Address: 25070 Country Club Boulevard, North Olmsted, OH 44070
Region: United States > Ohio > North Olmsted
Price Range: ₹ 6,821 - ₹ 9,481 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Cleveland Airport West 3.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Radisson Cleveland Airport
Radisson North Olmsted
North Olmsted Radisson
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Questions & Answers

Questions? Get answers from Radisson Hotel Cleveland Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Buffet is extra, affordable with good coffee”
 of 5 bubbles KrishnaS3, 14 Nov 2016 | Read review
“I stayed in a corner room close across from elevator lobby, it was fine”
 of 5 bubbles cmgedc, 7 Sep 2016 | Read review
“plan ahead and stay here!! The GM is Janet and she is the best!!”
 of 5 bubbles 450ermym, 10 Apr 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles Fozzie_81, 10 Feb 2016 | Read review
“Avoid the highway side and ask for a room far from any large groups”
 of 5 bubbles 229katec, 28 Dec 2015 | Read review
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