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La Quinta Inn & Suites Cleveland Airport West

Traveller (37)
Room & Suite (31)
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About
Location
Cleanliness
Service
Value
The newly renovated La Quinta Inn & Suites is located just 4 miles from Cleveland Hopkins Intl. Airport. Our rooms come fully equipped with amenities like microwave and refrigerators, free wireless high-speed Internet access, 42-inch flat screen TV w/premium cable channels. Wake up on the Bright Side with a free newspaper and our complimentary Bright Side BreakfastTM served each morning.
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Property amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Business Centre with Internet Access
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
46Restaurantswithin 1 km
3Attractionswithin 1 km
713Reviews
77Photos
3Q+A
70Room tips
Traveller rating
  • 299
  • 184
  • 126
  • 54
  • 50
Time of year
Traveller type
Language
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  • English
Popular mentions
The room was cold when we arrived, so we turned on the heat and the fan of the heater squealed most of the night until I turned it down on low, then it stopped. There were any wash cloths in the bathroom. The hotel needs to be updated.
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Review collected in partnership with this hotel
Response from GMNO, Manager at La Quinta Inn & Suites Cleveland Airport West
Responded 3 days ago
Thank you for taking the time to post this review and for sharing your experience during your stay at our hotel. We apologize for the noisy unit in your guestroom and will have our maintenance supervisor repair or replace it before another guest occupies the room. Thank you for bringing it to my attention. We all work hard to try and provide a wonderful overall experience. We do hope you give us another chance to try and provide what we all work so hard to achieve. Sincerely, Team LQ
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Perfect stay to start a new year. Proximity to great shopping, reasonable wine, and bus line. Lovely accommodations and extras for a great price. Truly a pleasurable toast to the end of a very long year and a few medical appointments in the area. Thank you!
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Review collected in partnership with this hotel
Response from GMNO, Manager at La Quinta Inn & Suites Cleveland Airport West
Responded 5 days ago
Wow, we can't thank you enough for your amazing review! Here at the La Quinta Inn & Suites Cleveland Airport West, we care deeply about each and every guest, and we're thrilled to see that you enjoyed our , excellent location, clean rooms and friendly service. We're so grateful to learn about your unforgettable experience with us; please come back soon for another pleasant visit. Sincerely, Team LQ
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Dirty floors. Bring cheap socks to wear that can be thrown away after your stay. LaQuinta can be hit or miss. This one is a miss. Exterior of building looks nice though and they have cool fireplaces in the lobby
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Review collected in partnership with this hotel
Response from GMNO, Manager at La Quinta Inn & Suites Cleveland Airport West
Responded 1 week ago
Thank you for your feedback. Please know, your description of the cleanliness of your room is highly unusual and do not represent the high standards we aim to achieve. We have addressed your comments with the appropriate departments to ensure we thoroughly inspect the cleanliness of this room . We hope you allow us another opportunity to exceed your expectations on your next trip to the area. Sincerely, Team LQ
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I was racially profiled it was very unnecessary she could’ve pulled me to the side and talk to me in private she chose to Yellit me and scream at me in front of the whole lobby in the lobby was full I just want stayed There anymore or recommend any want to stay there
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Review collected in partnership with La Quinta
Response from GMNO, Manager at La Quinta Inn & Suites Cleveland Airport West
Responded 2 weeks ago
Thank you for taking the time to post this review. We are truly sorry and concerned about your comments. Please feel free to contact the hotel directly and ask to speak with the General Manager so that we can have more details around your comments. Thanks again and we look forward to speaking with you soon. Sincerely,
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I had a 2 room suite, one room with 2 double beds, one room with a sleeper sofa. Upon opening the sleeper sofa, there was dirty socks, underwear from previous people, no clean sheets or pillow case. Eventually a staff person came up to clean up the dirty clothes and bring
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Review collected in partnership with La Quinta
Response from GMNO, Manager at La Quinta Inn & Suites Cleveland Airport West
Responded 2 weeks ago
Dear Tad, We apologize for the issues you encountered during your stay and will address those concerns right away. We know how important it is to provide a welcoming clean environment for all guests. Also, we will have a talk with the appropriate member of our team about the issues with the sleeper sofa. We're always seeking to improve and value all comments we receive. Again, we're grateful that we had the chance to serve you and would love another opportunity to meet your expectations next time you're in the area. Sincerely,
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Bedroom
non-working hair dryer
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cancellation policy
Our cancellation policy requires your reservation to be cancelled by 6pm on the date of arrival or before. However, when you reserve your reservations through a third party company, such as Trip Advisor, you must cancel and/or make any changes to your reservation through them. Hope this answers your question! Please contact the hotel directly if we can be of any further assistance. We look forward to your stay with us!
0 votes
No. They start at 6:30 am and runs till 10 pm.
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Are you pet friendly?
Yes.
0 votes
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"Don't stay here if sleeping is your objective. Also, lousy customer service is provided."
"Rooms on the west side are quieter"
"Bathroom had a slight odor and the office furniture was very dusty however nothing to really complain about."
"switch tub to shower stall, A?C unit fan was loud"
"Stick with the Marriott brand if you want to sleep."
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PRICE RANGE
US$ 76 - US$ 138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites cleveland airport west hotel north olmstedla quinta inn and suites cleveland airport westhampton inn north olmstednorth olmsted hampton inn
LOCATION
United StatesOhioNorth Olmsted
NUMBER OF ROOMS
103
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