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Extended Stay America - Cleveland - Airport - North Olmsted

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Extended Stay America - Cleveland - Airport - North Olmsted
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68 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Cleveland - Airport - North Olmsted
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Showing 68: English reviews
Northbrook, Illinois
Reviewed 27 May 2014

No shampoo, no conditioner, no grab bar in the shower, no ice and a mattress springs that made popping sounds when we shifted in bed. No cups, silverware, plates or cooking utensils in kitchen area - making it un-uable. Woke up in pain. Left early - too uncomfortable.

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Helpful?
Thank Peter S
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that you were not pleased with the amenities in your room. As well, I am sorry to hear that your stay overall was not comfortable. Your comments will be very helpful as we continue to improve our guest experience. Thank you again for your feedback....

Newark, Delaware
Reviewed 15 January 2014

I was very please with my locations and it was a bonus being across the street from the mall. The staff very friendly. My room was clean and very comfortable. I would definitely stay there again when return to Cleveland. Also very close to the airport.

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1Thank bond2013
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

Thank you for taking the time to write a review of your stay. I am very pleased to read your comments about your clean, comfortable room and the friendly service our staff provided. As well, I am glad that you liked our hotel's location. Thank you again for sharing your experience with us. We look forward to welcoming you back...

Buffalo, New York
Reviewed 12 January 2014

Lived here for about 3 months in 2013 while I was working an internship. The staff at this hotel was extremely friendly - the two younger women, as well as the older woman who seemed to be there a lot of nights, were all extremely friendly and accommodating. Very personable and they understood customer service. Rooms were basic for an...

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Thank astroguy22
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that you had a really great stay with us while working an internship. Our number one goal is to provide a clean "home away from home" experience to all of our guests. I'm pleased to hear we did this for you. I do...

Reviewed 17 October 2013

We moved out of a home and while waiting for our new construction to be completed, we had three months of living to figure out. We got a discounted rate due to the long stay, making it $45/night - you can't beat that price. We chose this location over the one down the road because they offered king size beds,...

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3Thank Ksminaro
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

Thank you for your great review of our property. I'm thrilled that we were able to make your stay so comfortable during your three months at our hotel. I can't express enough how pleased I am to hear that my staff corrected the issues you had in a timely fashion and really made your stay feel like you were in...

Morgantown, West Virginia
Reviewed 8 October 2013

xtended Stay is a big step up from the former Studio Plus. The rooms are clean and the hotel staff is friendly. The kitchen is useless for me but it looks great and like at home. I made a reservation on priceline for this hotel. The price is less than $40 including everything. Have a good weekend in Cleveland, OH....

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2Thank Lei W
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

I received a copy of your review, and wanted to thank you for the great comments you posted about our hotel. It's great to hear that you liked all of the updates we made to the property, especially your room. As well, I am glad that our staff provided you with such great service. Thank you again for sharing your...

Flagler Beach, Florida
Reviewed 27 September 2013

I have stayed at this hotel many times, whenever I am visiting my family in ohio. It use to be a Homestead inn (the same chain) The rooms are always clean and nice. I stayed in a two room suite this time and it was very nice and roomy. Two full bathrooms, Two beds and a pull out sofa, plus...

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2Thank TravelSwiss2009
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay at our hotel and that we provided you with a clean fresh guest room. I'm glad you to hear that your experience in our two room suites was a pleasant one. Thank you again for sharing your...

Miami, Florida
Reviewed 22 September 2013

Extended Stay is a big step up from the former Studio Plus. The rooms are clean and the hotel staff is friendly. We stayed here at Xmas and now for my mother's birthday party on Sept. 14 at her home in North Olmsted. The hotel is conveniently located near restaurants, highways, shopping, etc. The price is the lowest along Country...

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2Thank Thingie63
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your first stay with us and now your second. It is very rewarding to know that our customer service, clean rooms, location and amenities keep you coming back time and time again. We hope you enjoyed your mom's 89th...

Hughes Springs, Texas
Reviewed 2 September 2013

Been here for a month and plan to stay for several more months. At check-in the young lady working the front desk assigned me a room, when I went to that room there was a woman laying on the bed. Needless to say she was very upset. The young lady who checked me in was not at fault, I repeat,...

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2Thank Steve B
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that the first room you got was mixed up and already given to another guest. To make sure this doesn't happen again, I am going to coach my entire team to make sure this does not happen again. I also want...

Mississauga, Canada
Reviewed 14 August 2013

This hotel exceeded all my expectations.I have stayed at a bunch of hotels already and I must say that I highly recommend staying here if all you seek is a good night sleep, free wi-fi and a simple breakfast every day to help you get on your way. It is conveniently located right off the I-480 and across the road...

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Thank f0xoo7
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

I appreciate you taking the time to write such a wonderful review about your stay with us. I am so glad that you had a good nights sleep in your room and that you enjoyed the free WiFi as well as our grab-and-go breakfast. Also, it is great to know that you liked our hotel's location and all of the...

Havertown, Pennsylvania
Reviewed 8 August 2013

The kitchen area was a great surprise! The location was great. Walmart, and Target were close to the hotel. Also convenient to many restaurants and a mall. The staff were friendly and helpful. Plenty of parking.

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Helpful?
Thank Linda W
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

Thank you for your great review of our property. I'm so pleased to hear that you enjoyed the kitchen, great location. It's always a pleasure to hear that our guest really enjoyed their stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Extended Stay America - Cleveland - Airport - North Olmsted

Address: 24851 Country Club Boulevard, North Olmsted, OH 44070 (Formerly Homestead Studio Suites)
Region: United States > Ohio > North Olmsted
Price Range: ₹ 4,779 - ₹ 6,154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cleveland - Airport - North Olmsted 2.5*
Number of rooms: 136
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Also Known As:
Homestead Cleveland North Olmsted
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Cleveland - Airport - North Olmsted staff and other travellers.
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Questions? Get answers from Extended Stay America - Cleveland - Airport - North Olmsted staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't book a hotel here.”
 of 5 bubbles Rollingstar35, 3 Aug 2015 | Read review
“I'd stay away. there are other hotels very close to this one that do not cost a whole lot more. We went to one of them after one night here.”
 of 5 bubbles petersT4749AW, 26 May 2014 | Read review
“The back can hear the highway noise a bit.”
 of 5 bubbles astroguy22, 12 Jan 2014 | Read review
“Great hotel I have been, thanks!”
 of 5 bubbles LeiW1985, 8 Oct 2013 | Read review
“Ask for a roo on the top floor or you will hear every little noise that guests in the room above are making. seriously. you will regret it if you dont get a room on the top floor.”
 of 5 bubbles TravelSwiss2009, 27 Sep 2013 | Read review
5 of 5