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Sheraton Mustika Yogyakarta Resort and Spa

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#3 of 20 Hotels in Depok
Certificate of Excellence
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Sheraton Mustika Yogyakarta Resort and Spa
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948 Reviews from our TripAdvisor Community

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Showing 692: English reviews
Jakarta, Indonesia
Reviewed 5 days ago NEWvia mobile

I love this hotel and i feel like home while i stay in here. I come here for Photo pre-wedding around Jogja. The building maybe look old but i think this is special ethnic from Jogja. Staff was friendly especially Faisal Ricko, he prepared everything i need. Room view was great and lovely, breakfast good and delicious, pool was nice...

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Helpful?
1Thank fitrapr
Reviewed 4 weeks ago

Very conveniently located close to the airport. Transportation to and from airport was included. Used hotel service one way at drop off only as we had rental car service pick us up. Service at hotel check in was very courteous. Room allotted was quite satisfactory and had all listed amenities. Our booking was for 3 adults in a room with...

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Helpful?
1Thank ssarkar007
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear ssarkar007, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! Thank you for sharing at tripadvisor. First of all, I would like to sincerely apologize for the inconveniences you have experienced during your stay especially with regards our service quality. Please be rest assured that this is not the indicative of the level of service we try so hard...

Canada
Reviewed 4 weeks ago

Great start to the stay with the convenient free shuttle pickup at Yogyakarta Airport - make sure to prebook this. Also valid for dropoff. Welcome drink on arrival, and speedy check in. Excellent recognition of SPG Gold (beyond expectations), with upgrade to a junior suite, and lounge access provided. The lounge is on the 6th floor - 7 AM -...

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Helpful?
1Thank PolarBear777
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear PolarBear777, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! Thank you for choosing Sheraton Mustika Yogyakarta Resort & Spa for your recent place to stay at Yogyakarta. On behalf of the management team, let me take the opportunity to apologize for the inconvenience experience that occur during your stay. It is saddened to know that you feel disappointed...

Reviewed 4 weeks ago via mobile

I stayed almost a week there for a business conference. The room was clean and complete! The amenities was good, the design of the room, the design of the lobby and every corner at the hotel was very ethnic and unique. I had delicious meals as well during my stay. The pool was amazing. The view from the room was...

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Helpful?
1Thank setiawaty n
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear setiawaty n, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! Thank you for your review toward us at Tripadvisor! We are pleased to know about your amazing experience stay at our resort. Your encouraging review will help us constantly improve our products and services. Once again thank you setiawaty n, and we also can wait to greet you...

Chennai, India
Reviewed 4 weeks ago

I stayed here just 1 night as a SPG member I had 1 free night available. Loved the hotel. The location of the hotel is fantastic, gardens are so lush and green. At reception they speak good English and really help you get what you require. They also have a free airport drop. I used the SPA here, absolutely dive....

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Helpful?
1Thank Angel_Traveler444
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Angel_Traveler444, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! Thank you so much for choosing Sheraton Mustika Yogyakarta Resort & Spa as your revent place to stay at Yogyakarta. On behalf our management office, please accept our deepest gratitude. We are very happy to know that you have a great experience during your stay with us. However, I...

Reviewed 2 November 2016

The Sheraton is a really nice hotel, well located near to the temple of Prambanan and the airport. The Bororbudur temple it's about an hour drive away. The staff at the hotel is very friendly. Early checkin or late checkout was no problem for me (I ordered it in advance). Also tour organisation is not an issue, although you can...

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Helpful?
1Thank steffen K
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear steffen K, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! Thank you for taking the time to leave a review about us on Tripadvisor! It is a great pleasure to know that you have a great experience during your stay at our resort. Our pleasure to make sure that you will have a wonderful memorable experience here. On...

Kuala Lumpur, Malaysia
Reviewed 25 October 2016

A reservation was made via Agoda at the hotel earlier this month on behalf of my parents. Upon check-in, the hotel's front desk insisted that only the garden view room should be given to them despite paying extra for a mountain view room on Agoda. Am unsure if this mix up was due to the fact the reservation was done...

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Helpful?
Thank JaneyRamli
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear JaneyRamli, Warmest greetings from Sheraton Mustika Yogyakarta Resort & Spa! Thank you so much for choosing Sheraton Mustika Yogyakarta Resort & Spa as your recent place to stay at Yogyakarta. JaneyRamli, Please accept my sincere apology for all the inconvenience experience that occur during your stay. I already investigate this issue to my team, and I have to admit...

Reviewed 20 October 2016

For the first timer, must be stunned with the breathtaking scene when you first arrived. Going from the main gate with a inhouse shuttle, entering a tunnel and a steep road right to the main lobby. For the architectural lover and instagram mania, it's a good place to snap one or two. Entering the structure that heavily influenced on Sultan...

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Helpful?
1Thank Rudy W
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Rudy W, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! Thank you for staying with us recently and for your positive comments, we are glad that our services and facilities were up to your expectations. We hope that we can meet you again in the near future and you can explore and enjoy more facilities and our warm...

Toronto, Canada
Reviewed 15 October 2016

This hotel was likely very nice when new. It is well past being outdated, and needs refurbished to an acceptable level expected with travelers.The Indian restaurant was very good, and the staff throughout the hotel was friendly. Noise from outside the hotel off and on all night made for a very difficult sleep. With me being there for an important...

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Helpful?
Thank Al S
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear Al S, Warmest greetings from Sheraton Mustika Yogyakarta Resort & Spa! Thank you for spending your time to drop a review at Tripadvisor! Allow me to send my sincere apologize for the inconvenience experience that occur during your stay. I appreciate your comment regarding our resort's conditions. In fact, we have a regular program in maintaining our facilities that...

Palo Alto, California
Reviewed 12 October 2016

This hotel seemed somewhat empty when we were there, but it did not at all feel lonely. The staff was simply amazing, the pool was huge and the club lounge was well equipped. Only downside is the kids club is just a room that has a lot of old toys. For the price, this place cannot be beat!

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1Thank byrule62
ExecOfficeSMY, General Manager at Sheraton Mustika Yogyakarta Resort and Spa, responded to this review

Dear byrule62, Warmest greetings from Sheraton Mustika Yogyakarta Resort & Spa! Thank you so much for spending time in dropping your review toward us at tripadvisor! I am so grateful to know that you have a great experience with us! It is enhanced to know about your feedback and it is with great pleasure for us to have served you....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Sheraton Mustika Yogyakarta Resort & Spa is offering unbeatable access to the must see attractions in the region, close to the UNESCO World Heritage Sites, and just minutes from International Airport. The night clubs entertainment are just within walking distance as it is in the hotel complex. In their warmly decorated guest rooms and suites, guests will enjoy private balconies and the signature Sheraton Sweet Sleeper(TM) Bed - a nine-layered custom-designed ensemble boasting an exquisitely comfortable, plush mattress, fluffy down hypoallergenic pillows, crisp cotton sheets, cozy blanket and signature blanket and duvet. Hotel guests will enjoy dazzling views of the garden, pool, and mountain. ... more   less 

Additional Information about Sheraton Mustika Yogyakarta Resort and Spa

Address: Jl. Laksda Adisucipto KM 8.7, Depok, Yogyakarta 55282, Indonesia
Region: Indonesia > Java > Yogyakarta > Depok
Price Range: ₹ 3,880 - ₹ 7,623 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mustika Yogyakarta Resort and Spa 4.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Sheraton Mustika Yogyakarta Hotel Yogyakarta
Sheraton Yogyakarta
Yogyakarta Sheraton
Hotel Style:
#3 Spa Hotel in Depok
#3 Luxury Hotel in Depok
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mustika Yogyakarta Resort and Spa staff and other travellers.
8 questions
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Hillsboro
8 months ago
Kuala Lumpur, Malaysia

See all questions (8)

Questions? Get answers from Sheraton Mustika Yogyakarta Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor offers nice views”
 of 5 bubbles ssarkar007, 7 Nov 2016 | Read review
“Facing the Garden. In the rain it looks magical”
 of 5 bubbles Angel_Traveler444, 4 Nov 2016 | Read review
“Pick a room facing to the main pool”
  • From the 3rd floor balcony
 of 5 bubbles 776rudyw, 19 Oct 2016 | Read review
“Maybe at another hotel.”
 of 5 bubbles 145AlS, 14 Oct 2016 | Read review
“If you go for Junior Suite, ARIMBI is quite nice.”
 of 5 bubbles hingdranatan, 8 Oct 2016 | Read review
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