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TownePlace Suites Cleveland Airport

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TownePlace Suites Cleveland Airport
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96 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Cleveland Airport
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Showing 96: English reviews
Nashville, Tennessee
Reviewed 17 May 2016

Hotel was convenient to the airport and allows pets, which is why we stayed. The front desk staff was helpful. However, the first room I checked into, 301, had not been thoroughly cleaned. There was something sticky on the coffee table and the sofa had two large rips in the upholstery. I was switched to a second room, 316, which...

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Helpful?
Thank traveltech
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

First I would like to thank you for taking the time to review our Hotel. I am very sorry that we did not hold up the Marriott name during your stay. I have spoken to the correct people to ensure that this concern is corrected immediately. I hope that you will give us another chance during your next visit to...

Pittsburgh, Pennsylvania
Reviewed 13 May 2016

I stayed there on Tuesday night, May 10th because I had a customer meeting nearby the following day. The hotel is convenient to the airport and lots of businesses in that area. It was a comfortable hotel and I was satisfied with the stay. On check-in, I was warmly greeted by a nice lady at the front desk who showed...

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Helpful?
Thank TCubillas
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

First I would like to thank you for taking the time to review our Hotel. We are happy to hear you enjoyed your stay with us. We will be sure to pass along these kind words to our staff to show them that their efforts are noticed and appreciated. Thank you again and we look forward to your next visit....

Denver
Reviewed 19 April 2016

This is a go to hotel when I visit family nearby. I have been staying here for more than a decade.It is convenient to I-71 and the airport. The grounds and building are well kept and neat. They have a minimal breakfast that is a nice touch for a property in this class. There are train tracks that run in...

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Helpful?
Thank cporter187
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

First I would like to thank you for taking the time to review our Hotel. I am very sorry that the train disturbed your rest during your stay. I will make sure your notes are updated in our system to assure you are place on poolside of building A or placed in building B. I am glad to hear that...

Reviewed 8 April 2016

The room was good. Internet was great as well. I was allowed a late checkout as well. The night I was staying there was a lot of noise coming from rooms across mine with kids running around late into the night till about 1 am at least. The breakfast area was a bit crowded, and I felt the offerings were...

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Helpful?
Thank 236sanketj
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

First I would first like to thank you for taking the time to review our Hotel. I am sorry that you were disturbed by kids noise during your stay. We are working on making the breakfast area more spacious and accommodating for our guest. I hope that you will give us another chance during your next visit to Middleburg Heights....

Cleveland, Ohio
Reviewed 28 March 2016

Thought we had a great deal with its offer to leave your car after a stay while providing rides to/from the airport. Hotel was fine, rides, though a little uncoordinated, accomplished the task. Problem:There are LOTS of people who leave their cars, very crowded lot, and though we left our car where we were told we returned to it being...

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Helpful?
Thank SempreFamiglia22
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

Dear SempreFamiglia22, We are very sorry to hear that your stay was unsatisfactory. Unfortunately we do not have any cameras in our lot. We do have people that walk the lot several times throughout their shift, however they are not out there 100% of the time. We are extremely sorry to hear that there were damages to your car. We...

Gas City, Indiana
Reviewed 26 March 2016 via mobile

Stay here when we come to visit our grandson. Rooms always clean and staff our always pleasant and helpful. Breakfast now has hot items, nice change. Recommend this location for anyone needing a room in the area. Also convenient to different activities an to downtown Cleveland.

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Helpful?
Thank lmumaw
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

Dear Imumaw, First I would like to thank you for taking the time to review our hotel. We are very happy to hear that you had a great stay and I will be sure to share your kind words with the staff. Thank you again and we hope to see you next time! Sincerely, Erin S General Manager

Dayton, Ohio
Reviewed 30 January 2016

This is a great stay for multiple nights; although I stayed only one night. Check in was easy, room is spacious, included stove, refrigerator, sink, place and a few pas, microwave for basic meals in your room. My room had a double bed, two-seater couch and desk as well as small counter in the kitchen. This is all great for...

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Helpful?
Thank scoobapadi
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

Dear Scoobapadi, Thank you very much for taking the time to review our hotel. We greatly appreciate the kind words! We will be sure to share your kind words with the staff! We are always striving to give the best service possible and it is reviews like this that let us know that our service is noticed and appreciated. Thank...

Dublin, Ohio
Reviewed 19 January 2016

We stayed at the TownPlace Suites for one night during a recent business meeting. The hotel was easy to get to and just minutes away from the IX Center and the Cleveland airport. It is a Marriott property and the accommodations are clean and comfortable. The room is large because it incorporates a bedroom and a living room in the...

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Helpful?
Thank Margaret B
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

Dear Margaret, Thank you for taking the time to review our hotel! We truly appreciate the kind words and are very glad to hear that you had a great stay with us! We pride ourselves on providing the best service possible and it sounds as if we achieved that with you! We look forward to your next stay with us!...

Hudson, Ohio
Reviewed 14 January 2016

If all you need is a bed at an affordable price, this is your place. Pros: Close to the airport and right off the highway. Rooms have a kitchenette. Free Wi-Fi. Free breakfast. Cons: Dated décor. Bathroom seat wasn't completely cleaned.

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Helpful?
Thank Ledzep8
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

Dear Ledzep8, Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed your stay with us. I am sorry to hear that the bathroom seat was not completely clean and I will be sure to pass this along to the proper people in order to ensure this will not happen again. Thank...

Cleveland, Ohio
Reviewed 16 December 2015

I stayed here after flying home from a business trip. I used Marriott Reward points to pay for this stay, which typically means a basic room, no view, etc. Since the night was free, I suppose this could be the reason I had a room that could use some maintenance. I called the hotel weeks before the stay and was...

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Helpful?
1Thank AmyRodey
Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

Dear AmyRodey, Thank you very much for the feedback on your stay. Your feedback is crucial in our success. Without it we can not correct our mistakes and improve our quality of service. I have shared your review with our maintenance staff so that our overall appearance can improve. Thank you again for taking the time to review us and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Cleveland Airport

Address: 7325 Engle Road, Middleburg Heights, OH 44130
Region: United States > Ohio > Middleburg Heights
Price Range: ₹ 7,190 - ₹ 13,085 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Cleveland Airport 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Cleveland Airport Hotel Middleburg Heights
Towneplace Suites Middleburg Heights
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Cleveland Airport staff and other travellers.
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Questions? Get answers from TownePlace Suites Cleveland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room, the back east section; quiet, we saw deer out windows; beautiful! Each suite room had a nice view and thermostat!”
dougl515, 15 Feb 2017 | Read review
“All rooms have a kitchenette, bath, and queen bed with pull out couch. We had three rooms and location did not appear to matter.”
250tima, 17 Aug 2016 | Read review
“The rooms at the end of each floor are the larger, two-bedroom suites. Very spacious.”
TCubillas, 13 May 2016 | Read review
“Request a room in the B building or an even numbered room in the A building.”
cporter187, 19 Apr 2016 | Read review
“The mirror is behind the bathroom door. Any room should be good.”
bonb1545, 17 Nov 2015 | Read review
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