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Comfort Inn Cleveland Airport

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Comfort Inn Cleveland Airport
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228 Reviews from our TripAdvisor Community

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Showing 222: English reviews
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Reviewed yesterday NEWvia mobile

I came in town to visit my grandparents! I had the best service from James Coles, he was really sweet! He made my family and I feel very welcomed! The hotel was nice and clean and I really enjoyed my stay!

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Helpful?
Thank joyann89
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

My son and I came to this property to use as a home base when visiting various colleges and universities in the Cleveland area. Our check in was super easy, and the staff was generally helpful and pleasant. The room was just what we would expect from a Comfort Inn. It was clean, seemed relatively recently updated and spacious enough...

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Helpful?
1Thank William B
About Hotel's Favourite Review
Rebecca M, Front Office Manager at Comfort Inn Cleveland Airport, responded to this review

Thank you for taking the time to leave such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We understand how stressful life can be and we're glad...

Reviewed 6 days ago NEWvia mobile

I had a wonderful stay...James at the front desk was so sweet and nice....im a very needy person. He handle alot of situations well. He's very respectful. He met all my needs and concerns. That young man deserves a raise.

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Helpful?
Thank Tonyahairston
Rebecca M, Front Office Manager at Comfort Inn Cleveland Airport, responded to this review

I'm so glad to hear you enjoyed your stay! I have to agree, James is a total sweetheart. I hope his attentiveness and our property bring you back sometime in the future! Thank you for your review!

Reviewed 6 days ago NEW

Upon arriving to the Comfort Inn we were greeted with a smile by a man named James and he checked us in and we had a few questions about the area and he was very knowledgeable of the area, Our room was very clean when we got to our room we were very satisfied

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Helpful?
Thank Lasheunda M
Rebecca M, Front Office Manager at Comfort Inn Cleveland Airport, responded to this review

Thank you for your satisfied review! We appreciate your kind words concerning our property and staff. We work hard to please all of our guests and hope you choose to come back and see us again! I will pass your compliments on to James. I'm sure he'll be happy to know he helped make your stay a great one!

A TripAdvisor Member
Level Contributor
7 reviews
3 hotel reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

Spent 2 nights here for business. This is your typical Comfort Inn and for the price/convenience can't be beat. The room was nice, though there was the smell of cigarette smoke whenever you went into the bathroom.

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Thank A TripAdvisor Member
Reviewed 19 January 2017

I had a wonderful experience at the Comfort Inn the staff was very nice and courteous. The breakfast was great and was thoroughly enjoyed by myself and my family. The van driver Marcos was very pleasant and helped us with our bags we arrived to the airport on time with no delays. I would definitely recommend staying at this location...

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1Thank msneisy
Lorain, Ohio
Reviewed 19 January 2017

Had a great experience! Room was clean and comfortable. Especially pleased with the very chipper van driver (Marcos), who accommodated my travel needs and got me to the airport exactly on time. I've missed plenty of flights because of poor transportation, and this was very refreshing!

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Thank reaganhernon
Katy, Texas
Reviewed 15 January 2017

We booked online as they were pet friendly.. When I got there they were busy and frazzled.. they gave us an upstairs room that I wasn't happy with (carrying a small dog crate!).. I went back down to ask them to change the room and they gave us a great room, on the ground floor on the end of the...

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Helpful?
Thank GnKBrazil
Rebecca M, Front Office Manager at Comfort Inn Cleveland Airport, responded to this review

I'm so glad we were able to provide you with a great stay! We work hard to ensure that every guest has an enjoyable stay. Many times people are quick to complain loudly, yet compliments are whispered or left unsaid altogether. From all of us here, thank you so much for using your valuable time to leave us such wonderful...

Reviewed 8 January 2017 via mobile

Lots of hotel's in the surrounding area..pay the extra $10 and do yourself a favor and stay far away from this dirty hotel. Becky checked us in she reaked of cigarette smoke. The bedding smelled, the walls are thin. The van driver was extremely rude marco who refused to leave at 4:55 said he leaves at 5 only so we...

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1Thank ilovecoffee19
Reviewed 6 January 2017 via mobile

What a disgusting excuse for a hotel. The old saying goes something like you get what you pay for. The carpet is disgusting , the rooms were disgusting mold in the bathroom, We had two towels total in our room. The internet didn't work. I went downstairs and let them know about the problem and asked to speak to the...

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Helpful?
1Thank Tiffanyblue10

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms

Additional Information about Comfort Inn Cleveland Airport

Address: 17550 Rosbough Drive, Middleburg Heights, OH 44130
Region: United States > Ohio > Middleburg Heights
Price Range: ₹ 4,192 - ₹ 6,747 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Cleveland Airport 2.5*
Number of rooms: 136
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Also Known As:
Comfort Inn Cleveland Airport Hotel Middleburg Heights
Comfort Inn Middleburg Heights
Middleburg Heights Comfort Inn
Cleveland Airport Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Cleveland Airport staff and other travellers.
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Questions? Get answers from Comfort Inn Cleveland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two double rooms were large and roomy”
 of 5 bubbles cubbyv, 29 Dec 2016 | Read review
“good heat in room and quiet”
 of 5 bubbles maxine740, 26 Dec 2016 | Read review
“Do what I did...simply ask for a room away from others (if possible).”
 of 5 bubbles 495GaryM, 23 Dec 2016 | Read review
“Our ground floor room was quiet. No noise from upstairs.”
 of 5 bubbles mdwgbgpa, 21 Dec 2016 | Read review
“Great rooms, Great Staff members”
 of 5 bubbles lisadadas, 20 Dec 2016 | Read review
5 of 5