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Crowne Plaza Cleveland Airport

PricelineUS$ 118*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 164*
US$ 118*
US$ 164*
US$ 119*
US$ 164*
US$ 119*
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Crowne Plaza Cleveland Airport
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343 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Cleveland Airport
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Showing 336: English reviews
Boston, Massachusetts
Reviewed 9 February 2016

I found the hotel quiet and quite comfortable. Only stayed one night mid-week, so the place wasn't terribly busy. Reception was a little busy with people booking wake-up calls (doesn't everyone use the alarm on their phone these days??) but very polite and professional. It was easy to find (close to highway exit), and parking wasn't a problem. The room...

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Helpful?
Thank Diggadave
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear Diggadave, Thank you for taking the time to provide us with your valuable feedback regarding your recent stay with us at the Crowne Plaza Cleveland Airport. I'm glad you found the staff polite and professional, but I am sorry to see that you experienced an issue with the sink in your guest room bathroom, I would like to offer...

Vaughan, Canada
Reviewed 20 January 2016 via mobile

I would recommend this hotel to anyone who is looking to stay in the area for a day or two The staff are polite and friendly The rooms are clean Bathroom is somewhat renovated and clean Let me put it this way! It costs a little bit extra to stay at this hotel compared to the other establishments in the...

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Helpful?
Thank NumptyBoy5
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear NumptyBoy5, Thank you for your recent review of our hotel concerning your recent stay with us at the Crowne Plaza Cleveland Airport. I appreciate your kind words, and I am happy to see that you had such a pleasant stay with us. We work hard to provide a clean and comfortable home away from home for you, our guest....

Virginia
Reviewed 16 January 2016 via mobile

Hotel was very big and not your typical chain. Very large restaurant and bar area. The indoor pool was also huge. Room was clean but we did have an issue with the window leaking during a storm - they didn't really offer any assistance with our damp items and a ruined book - but I didn't push the issue either....

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Helpful?
1Thank carolinacalm
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear carolinacalm, Thank you for taking the time to provide us with feedback concerning your recent stay with us at the Crowne Plaza Cleveland Airport. Your input is very important to us, it helps us determine areas we excel and assists in our focus in areas that may need more attention. With that being said, I'm glad you enjoyed your...

Cleveland, Ohio
Reviewed 14 January 2016

We were hoping this would be our new Cleveland Airport hotel. Unfortunately, we didn't get a great nights sleep and will probably try another place next time. It's not horrible, and they actually do a lot of things right. The loud heating-A/C unit was the main reason we had trouble sleeping, and the scent of Febreeze (or whatever chemicals are...

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Helpful?
Thank ilive4sun
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear ilive4sun, Thank you for taking the time to provide us with your valuable feedback concerning your recent stay with us at the Crowne Plaza Cleveland Airport. Our goal is to deliver exceptional service and comfortable accommodations and we appreciate your patronage. At this time I would like to offer my most sincere apologies for the issues you faced with...

Columbus, Ohio
Reviewed 9 January 2016

We were here just for one night after returning to the U.S. from Mexico. The hotel was easy to find, though not super close to the airport. We had a fast check in, and the room was clean and comfortable. Pretty good breakfast buffet for $11 per person. The hotel shows its age, but the design and decor still charming....

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Helpful?
1Thank flag_cn
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear flag_cn, Thank you for your feedback concerning your recent stay with us. We appreciate you taking the time to give us your input. Thank you for your kind words about the hotel, breakfast and staff. We work tirelessly to provide seamless service to all of our guests, so it is good to hear that it is appreciated. Thank you...

Poland, OH
Reviewed 5 January 2016

If you are departing on an early flight from Cleveland Hopkins Airport, the place to stay is the Crown Plaza. Hubby and I stayed overnight before our flight and left our car during our 1 week stay (no extra cost). Crown Plaza also has an airport shuttle (no extra cost) also. The room was very comfortable and very very clean;...

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Helpful?
1Thank diane_leone
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear diane_leone, Thank you, very much, for your kind words concerning your recent stay with us here at the Crowne Plaza Cleveland Airport. I will be sure to let the staff know of your kind words about them, the hotel and the other services, it's good to know that we were able to accommodate you and your husband. Thank you...

Toronto, Canada
Reviewed 21 December 2015

Our family of 4 was very impressed with the customer service at this hotel. We were having some logistical issues with our trip, and Latoya, the front service attendant did an outstanding job in recognizing that we had a problem, and then making sure that she could step in and help us resolve the problem. This is not something we...

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Helpful?
1Thank Pam H
Chardon, Ohio
Reviewed 21 December 2015 via mobile

Have used this property a few times when going on vacation with my family, as it is convenient to leave my car parked at the hotel while on the trip, and have had good experiences in the past. This time, however, the experience was not very positive, as we had a very noisy neighbor who kept her party going until...

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Helpful?
1Thank Hector D
IHGCare, Guest Relations Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear Hector D, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations and we appreciate your business with us. However, on this occasion, we sincerely apologize for the inconvenience the noise challenges may have caused you, and if the shower and bathtub condition did not live up to your expectations....

Cincinnati, Ohio
Reviewed 14 December 2015

This hotel was a pleasant surprise. Restaurant was open until 2am and full of friendly fellow travelers, great food and extremely personable service. The very clean, newly appointed King room was crisp and perfect. and the Time Warner in-room media system was the best I've seen. HBO and other cable channels on demand, pause feature on EVERYTHING and schedule guide...

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Helpful?
Thank Charles W
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear Charles W., Thank you for your kind words about your recent stay with us at the Crowne Plaza Cleveland Airport. I am happy to see that everything from your guest room and cable options, to the restaurant and service, not only met, but exceeded expectations. We work hard to provide top notch service to all of our guests, and...

Charlotte, North Carolina
Reviewed 6 December 2015

I am a Flight a Attendant and I am in a different hotel basically 20 days out of a month, I think this has been the best hotel I have stayed in. It was so clean, the staff was so nice. and in a perfect location. Will definitely refer it to anyone coming to the Cleveland Area, keep up the...

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Helpful?
Thank Dana W
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear Dana W., WOW! Thank you for those kind words about your stay and our hotel! It's good to know that hard work and dedication pay off, I'm happy to see that everything from the staff to the cleanliness exceeded expectations. Thank you, for being our guest. Thank you for choosing Crowne Plaza Cleveland Airport! Sincerely, Scott K. General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Experience convenient airport access without disruption at our Crowne Plaza Cleveland Airport Hotel Cleveland Hopkins International Airport (CLE) and Downtown Cleveland, Ohio are just minutes from our Crowne Plaza - Cleveland Airport Hotel. Nestled in Middleburg Heights, where you will experience high quality service from our award winning team. Whether it's an overnight getaway, a business trip, a family reunion, or your dream wedding, the Crowne Plaza Cleveland Airport Hotel offers unparalleled service and exceptional amenities. Each of our well-appointed 238 guest rooms and suites is equipped with 32" flat-screen televisions boasting a guide for an in-home experience, 100 MB Fiber Internet, "sleep" and bath amenities. Whether planning a productive business meeting or your dream wedding, our 14 meeting rooms boasting 16,000 square feet of space, will meet and exceed the expectations of every guest. Savor culinary delights at our restaurant, Tavolo 72, serving steaks, pasta and seafood. Many top attractions are just a short drive from our hotel including the stadiums of several professional sports teams, the Cleveland Clinic, the famous Rock & Roll Hall of Fame, Great Lakes Science Center, NASA Glenn Research Center, Playhouse Square and the International Exposition- IX Center. We are in close proximity to the Ford Motor Plant, Baldwin Wallace, Sherwin Williams, UPS, Sysco Foods, and AT&T. ... more   less 

Additional Information about Crowne Plaza Cleveland Airport

Address: 7230 Engle Rd, Middleburg Heights, OH 44130-3427
Region: United States > Ohio > Middleburg Heights
Price Range: ₹ 7,428 - ₹ 12,724 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Cleveland Airport 3.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Crowne Plaza Middleburg Heights
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Cleveland Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza Cleveland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet rooms”
rpizzutolearning, 6 May 2017 | Read review
“Terrible shuttle service!”
Mary757, 4 May 2017 | Read review
“My room was clean and comfortable.”
raymondstackhouse, 12 Apr 2017 | Read review
“Find another hotel”
RobDee1432, 26 Jan 2017 | Read review
“The fourth floor was a "quiet floor" with quiet hours between 9 PM and 10 AM”
traverlerx, 5 Sep 2016 | Read review
5 of 5
Priceline
US$ 118* /night
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Booking.comUS$ 119
Hotwire.comUS$ 119
HotelQuicklyUS$ 164
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Prices are for 1 room, 2 adults
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