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    Holiday Inn Express Mentor (Lamalfa Conference Center)

    5785 Heisley Rd, Mentor, OH 44060-1883
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    6/8/2017 7/8/2017
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    US$ 141
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    Traveller (6)
    Room & Suite (27)
    Pool & Beach (3)
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    Overview
    • Excellent71%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “cash bar” (11 reviews)
    “front desk” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.0 Star Hotel
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    Offers from Holiday Inn Express Mentor (Lamalfa Conference Center)
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    Hotel deals
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (316)
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    There are newer reviews for Holiday Inn Express Mentor (Lamalfa Conference Center)
    See the most recent reviews

    21 - 25 of 314 reviews

    Reviewed 4 December 2016

    This was our very first visit to this property. My Husband's company has their Holiday party there every year and normally we would leave and go to another hotel. This year, due to the other hotel's rapid decline in service and condition, we decided to...More

    2  Thank Turtlewitch
    Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)Responded 6 December 2016

    Dear Turtlewitch, Thank you so much for taking the time to share your experience with our readers. We would like to apologize for the inconvenience you incurred with your first room. Even though the issue was not a major inconvenience to you, it was in...More

    Reviewed 22 October 2016 via mobile

    We were in town for a wedding and have used Holiday Inn Express before especially for their breakfast!! This experience was great, we had access to the fitness equipment, pool and laundry. Every staff member we encountered was friendly and Linda who orchestrated the breakfast...More

    4  Thank Mjgrant14
    Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)Responded 27 October 2016

    Dear Guest, Thank you for taking the time to share your experience with our readers. We appreciate the comments regarding your experience with breakfast and the interaction with our staff. It is our hope that you will choose one of the many IHG brands when...More

    Reviewed 22 October 2016 via mobile

    Friendly staff. Hard working. Well knowledgeable. Family atmosphere. "Real" breakfast. The rooms were extremely clean & taken care of. The beds were very comfortable. Great place to relax away from home. Gena V.More

    4  Thank 599genas
    Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)Responded 27 October 2016

    Dear Guest , We greatly appreciate you taking the time to share your comments and experience with our readers. Breakfast seems to be the favorite review of our guests and the ladies that oversee our breakfast Lisa, Linda Maria and Beverly are awesome! Our Executive...More

    Reviewed 21 October 2016

    I still can not say enough about the staff and the experience I have had at this hotel. From the moment you arrive you are treated with hospitality and respect. You will never find a more cleaner and friendly hotel in this area. They will...More

    5  Thank Jim V
    Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)Responded 27 October 2016

    Dear Guest, You could not possibly know how much we appreciate it when a guest takes the time to let our readers know about the service and product of our hotel. We want every guest to feel at home and our staff definitely puts their...More

    Reviewed 19 October 2016

    The staff who took care of the breakfast area are fantastic. The food was better than usual HIE fare and the staff was friendly, helpful and on top of everything. The desk staff was not as friendly or helpful. Not at the desk when we...More

    2  Thank s0ccer0615
    Response from GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center)Responded 27 October 2016

    Dear Guest, Thank you for sharing your comments and experience wit us. We are delighted that your experience with our breakfast staff was a positive note to your trip. The front desk staff would not have a need to leave the front desk to access...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 106 - US$ 304 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Travelocity, Hotwire, Priceline, Cancelon and HotelQuickly so you can book your Holiday Inn Express Mentor (Lamalfa Conference Center) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Lake County >
    • Mentor
    • Also Known As
    • Holiday Inn Express Mentor (Lamalfa Conference Center) Hotel Mentor ,
    • Holiday Inn Mentor ,
    • Mentor Holiday Inn ,
    • Holiday Inn Express Mentor (Lamalfa Conference Center) Ohio
    Add Photo Photos
    Traveller (6)
    Room & Suite (27)
    Pool & Beach (3)
    Dining (2)
    Hotel & Grounds (31)
    Business Centre & Event Rooms (3)
    Bathroom (1)
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    Ask a question
    Questions & Answers
    Frechic D
    11 December 2016|
    AnswerShow all 2 answers
    Response from Turtlewitch | Reviewed this property |
    From 5am to 11pm!!
    0
    Votes
    Mamaontheroad
    14 June 2015|
    Answer
    Response from Shawn O | Reviewed this property |
    Yes
    0
    Votes
    Jessica M
    20 January 2015|
    AnswerShow all 4 answers
    Response from Shawn O | Reviewed this property |
    6am-10am
    0
    Votes
    Room Tips
    "It was very quiet on the 3rd floor..."
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    "If you forget anything they have a vending machine full of everything you can think of. I believe the most..."
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    "You can ask for an upgrade and get a slightly larger room for a little more money"
    Read review
    "Make sure you request the second or third floor if you get cold easily. . The higher you go in the hotel the..."
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