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I stayed here for several week in July and August. The rooms are the size of Jr suites with kitchen amenities, living area and bedroom. Each room had something that was broken - TV, couch, missing lamp, then a broken lamp and finally the laundry...More
Response from Kate M, Director of Sales at Staybridge Suites Toledo / MaumeeResponded 14 September 2015
Thank you for taking the time to review our hotel. I am disappointed to hear about your experience with broken equipment. I have alerted the maintenance team of these issues to ensure that no one else has an experience like this one. I am...More
Clean, friendly, and nice stay. I'm not sure why there are 3 star or lower reviews. We stayed with 2 kids and loved that there is a fridge, microwave, sink, stove, and dishwasher. Great! Pool was nice and clean and so was the spa. Breakfast...More
Response from Tharaldson H, Guest Relations Manager at Staybridge Suites Toledo / MaumeeResponded 8 September 2015
We thank you for sharing your experience with our TripAdvisor readers. It is great to know that you enjoyed your room and our customer service. Please come back and visit again when you are in the area!
Have a great day,
My husband and I have stayed many times at this hotel and would in the past given it a 5 star rating. Stayed here on Thursday August 27 and was given room 104. This room is beside the gym and people worked out in this...More
1 Thank Maryzy
Response from Tharaldson H, Guest Relations Manager at Staybridge Suites Toledo / MaumeeResponded 4 September 2015
Thank you Maryzy for providing us your honest feedback. We sincerely apologize that the noise from the fitness center interrupted your sleep as we truly strive to provide each guest with a comfortable nights rest. We hope that should you be in the area again...More
I have been travelling all over the US and world for several years while contracting with the power utility industry. I have stayed primarily in extended stay type class hotels. Generally speaking, the best ones I have found to be are Staybridge, Homewood, and Residence...More
1 Thank Bill P
Response from Kate M, Director of Sales at Staybridge Suites Toledo / MaumeeResponded 2 September 2015
Thank you, Bill! We are more than happy that you are here and you will be missed once you leave us. We appreciate the wonderful review and hope to accommodate you during your next travels to our neck of the woods!
Checked in late on Friday night, There were two other guests in from of me and it took ten minutes to get checked in as there was one regular staff and a trainee. No one was efficient and total confusion reigned.
In the morning went...More
1 Thank Adam56
Response from Kate M, Director of Sales at Staybridge Suites Toledo / MaumeeResponded 10 August 2015
Thank you for taking the time to offer a review. I am disappointed to hear that your experience was not up to our usual standards. I have brought the details of your review to the attention of my general manager so that these things...More