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Courtyard Toledo Maumee/Arrowhead

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#9 of 18 Hotels in Maumee
Certificate of Excellence
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Courtyard Toledo Maumee\/Arrowhead
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110 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Start your review of Courtyard Toledo Maumee/Arrowhead
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Reviewed 15 February 2017

The hotel was your average Courtyard. Had to arrive early for a funeral and was fortunate enough to receive an alert from my mobile marriott app. I arrived and was not greeted, the associate was on the phone...I was slightly annoyed due to the unprofessionalism but I let it go. Being a platinum elite member I expect to be offered...

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Helpful?
Thank Stephanie G
Roxanne C, General Manager at Courtyard Toledo Maumee/Arrowhead, responded to this review

Dear Stephanie, Thank you for sharing your experience with us from you recent stay. We appreciate getting this feedback so we can make improvements. I apologize for the lack of service you encountered during your stay with us. I would also expect a front desk clerk to place a caller on hold to take care of a face-to-face guest. I...

Vineland, New Jersey
Reviewed 28 December 2016 via mobile

Chose this hotel because of location near highway. We were traveling to Chicago to see family at holiday, this hotel was along the way. The room looked recently remodeled. The bathroom had a tub/shower and toilet, with the sink separate outside. However, the sink area was too small, there was little room to put toiletries. As well, the outlet by...

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Helpful?
Thank jennygirl57
Jessica K, Operations Supervisor at Courtyard Toledo Maumee/Arrowhead, responded to this review

Dear Jenny, Thank you for taking the time to share your recent experience at the Courtyard Toledo Maumee/Arrowhead with us. I am very sorry that your guestroom fell short of your expectations. The cleanliness of our guest rooms is a key priority, and your comments have been shared with the housekeeping team in an effort to improve our service. We...

León, México
Reviewed 13 December 2016

It is clear that this is an old hotel. You can tell from the elevator, furniture, doors, closets, etc. Nevertheless, You can also tell that its been upgraded lately. It has new wallpapers and carpets that make it look somehow modern. All common areas are totally renewed. People in the reception an bar/bistro are very nice and give an extraordinary...

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Helpful?
Thank AndreaEGT
Reviewed 21 November 2016 via mobile

The hotel was very clean. Check in was fast and simple. We asked for extra soap, towels, and tissues that were forgotten to be put in the room. The house keeping staff went above & beyond to accomodate us. We had an issue with the iron in the room not working. It was replaced immediately with a brand new iron....

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Thank Lisa K
Greater Cincinnati
Reviewed 20 November 2016

Our 6 family units stayed here for our daughter's wedding. We had a total of 5 children, ages 4-13. Rooms were comfortable. We all gathered in the lobby area to socialize after the wedding. We were there for 3 hours, brought in pizza to eat and had an enjoyable time. Staff was helpful. Gave our kids a deck of cards...

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Helpful?
Thank SudieQue
Coral Springs, Florida
Reviewed 14 November 2016 via mobile

We travel a lot for work and stay in Marriott Courtyards quite often. This is a pleasant change with newer decor and a nice modern touch. They still have the Bistro with food and drink and Starbucks coffee. There is a big screen TV in the lobby with living room like seating and booths as well. The lighting in the...

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Thank Ron D
Reviewed 4 November 2016

Room was down a quieter street out of view from the highway. GPS takes you east and the Courtyard is to the west. The girl at the desk gave the same address as the GPS. She also didn't know the name of the gas station at the corner where you turn. She also sent us in the opposite direction for...

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Helpful?
Thank snowmassbadger
Jessica K, Operations Supervisor at Courtyard Toledo Maumee/Arrowhead, responded to this review

Hello, Thank you for taking the time to provide feedback on your recent stay at the Toledo Maumee/Arrowhead Courtyard. Unfortunately, it sounds as though you were not completely satisfied with your stay. I have shared your feedback with the front desk staff, to ensure that the problem with directions is an isolated incident. If there is anything else that I...

Sault Ste Marie, Ontario
Reviewed 22 October 2016

This is the first time staying here, and it won't be the last. It is a beautiful hotel with a pool and a hot tub as well. It is walking distance to The Outback and Longhorn Steakhouse as well as others. We had a great dinner at the Longhorn Steakhouse and had a nice walk back to our hotel.

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Thank Kittykatklub
Clearwater, Florida
Reviewed 15 October 2016

Clean, neat entrance. Check in was a breeze rooms were all ready, I was upgraded to a lager 2-Queen bed with balcony. Starbucks coffee delightful as were the people working there. Please helpful and nice. Lots of dinning options or grocery stores very close. Very good value. On our last morning we were leaving before the bistro was to open...

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Helpful?
Thank Steven M
Central Lake, Michigan
Reviewed 10 October 2016

We found the location easily accessible from the Ohio turnpike and not out of the way. When we arrived, the place was immaculate. I worried that I would have to really pay for our room, since it was their last room available and we didn't have a reservation. For a more elaborate hotel, we found the room charge very reasonable...

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Helpful?
Thank Bill M

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Toledo Maumee/Arrowhead

Address: 415 W Dussel Dr, Maumee, OH 43537-1667
Region: United States > Ohio > Maumee
Price Range: ₹ 8,279 - ₹ 14,342 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Toledo Maumee/Arrowhead 3*
Number of rooms: 87
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Also Known As:
Courtyard By Marriott Maumee/Arrowhead Hotel Maumee
Maumee Marriott
Maumee Courtyard
Courtyard Toledo Maumee/Arrowhead Ohio
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Questions & Answers

Questions? Get answers from Courtyard Toledo Maumee/Arrowhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor”
 of 5 bubbles 614stephanieg, 15 Feb 2017 | Read review
“Don't believe Garmin or the staff when you want directions or a quiet room”
 of 5 bubbles snowmassbadger, 3 Nov 2016 | Read review
“West facing pretty sunsets.”
 of 5 bubbles stevenmA2652IL, 14 Oct 2016 | Read review
“My only suggestion is book it in advance to lock in your room rate.”
 of 5 bubbles BillM810, 10 Oct 2016 | Read review
“We always ask for a high floor room and extra pillows”
 of 5 bubbles ricardova, 3 Aug 2016 | Read review
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