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Cincinnati Marriott Northeast

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#9 of 18 Hotels in Mason
Certificate of Excellence
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Cincinnati Marriott Northeast
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306 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Stayed here with large group for tournament. Renovations are pretty but.... all anyone could talk about was how impractical & nonfunctional the bathroom became. 2 inches of space on all sides of sliding glass (barn style) door mean no privacy for anyone using bathroom. Uncomfortable for families!

Thank K T
Reviewed 3 days ago NEWvia mobile

We stayed in a newly updated room and it was wonderful. The bathroom was nice. A wonderful shower with rain showers head and hand held shower head it also had plenty of counter space. The beds are comfortable. The mini fridge only was a fridge no tiny freezer part. Since we were on a long trip I had ice pack...

Thank Jason G
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We cannot thank you enough for your wonderful comments. Experiences like yours are what we strive to deliver to all of our guests. It was great to read that you were able to enjoy your newly appointed guest suite as well as the little things that made your stay with us, one of the best. Thank you for sharing your...

Reviewed 3 weeks ago

Just stayed at the Marriott Northeast. Whole floor was renovated and they are continuing to other areas. So worth it. Loved the comfort of my room. Had a brief problem with room service (order wrong) and the hotel went above and beyond to remedy and make sure I felt good about the solution. Great staff. Great service. Highly recommend.

Thank TravelinWith4Kids
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for reviewing the Marriott Cincinnati Northeast! It is lovely to learn that our beautiful new face-lift and attentive staff made your stay a satisfying one. It is nice to know that you enjoyed the comfort of your guest suite and a delicious in-room dining experience. The next time you visit the Cincinnati area, we would be honored to...

Boston, MA
Reviewed 3 weeks ago

We stayed here as part of a block of rooms on a business trip. Toni with the group services was very helpful and accommodating. The rooms we stayed in were all recently upgraded and very nice. Yes, there was construction taking place in the hotel but to be honest, we didn't even really notice. The starbucks in the lobby is...

Thank mldollaz
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It is wonderful to read that your recent stay at the Marriott Cincinnati Northeast impressed you! We are so glad that the excellent service our associates provided you was a highlight of your visit, as well as the clean accommodations in your newly renovated guest room. Your compliments will be shared with Toni, as well as the entire team. Thank...

Reviewed 4 weeks ago via mobile

Stayed 2 nights for a couples weekend getaway. The hotel is currently going through a renovation, but is still nice. We stayed in a newly renovated room and it didn't disappoint. I would definitely stay here again.

Thank 887marcells
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It was such a pleasure to welcome you to our hotel and we thank you so much for choosing Marriott Cincinnati Northeast as your hotel of choice. We are glad you were able to experience a stay in one of our spacious guestrooms for a relaxing weekend getaway. Thank you so much for sharing your experience here, and we look...

San Marcos, United States
Reviewed 5 weeks ago

This hotel is very nice. The staff there are all very friendly. Chris who is one of the managers was very welcoming and helpful. Rooms are very comfortable and quiet. Was here for business and would definitely stay here again. There are numerous restaurants in the area.

Thank Danielle R
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Wow, what a glowing review, Danielle! We thank you for sharing your experience with us. It is exciting to read that you were able to appreciate our newly renovated hotel, as well as the fantastic amenities we provide. Your kind words for Chris are valued, and these compliments will be shared with him, as well as our entire team. We...

West Bloomfield, Michigan
Reviewed 11 February 2017

Great checkin experience with Olivia. She was very helpful and freindly as this was my first time at this hotel. She explained the renovations and what changes were being made. Downside was that the conceige lounge was in the lobby and a little akward. There was a long walk to the elevators with curtained off areas. Was in a newly...

Thank Matt C
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for sharing your thoughts from your recent stay at our hotel. Our hope is to provide an inviting atmosphere complete with comfortable accommodations and attentive service, so we are glad that you enjoyed your stay. We appreciate that you mentioned the exceptional service provided to you by Olivia, and we will share your compliments with her. We do...

Reviewed 10 February 2017 via mobile

My elderly father, elderly mother in law and my husband and I stayed at this hotel last weekend while we were in town for our granddaughter's baptism. We were trying to stay away from hanging out at & messing up my daughters house because she was having a baptism party… So, we brought back food and ate at the hotel....

Thank kathseem
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We are thrilled that you have enjoyed your stay with us. Our attentive staff strives to provide every guest with an absolutely positive experience. Hearing that our efforts exceeding your expectations will surely make their day, and I will share your compliments with Terrill, as well as our entire team. Thank you for sharing your experience and we hope to...

Katy, Texas
Reviewed 4 February 2017

Have stayed here a few time for business, and it feels like a cookie cutter marriott of it's era, there is no unique character about this property and it feels like you could drop this in any small midwestern city and it would feel at home. The Lobby is quite dated and in need of a refresh. That being said,...

Thank bigtex2017
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We truly appreciate that you’ve let us know how we can improve the overall guest experience at our property. We aim to provide a first-rate experience to each of our guests and while it’s always a pleasure to accommodate you while on business, it’s disappointing to hear that we didn’t exceed your expectations. I’ve made note of your comments and...

Reviewed 4 February 2017

Good: the room is spacious. Hotel offers choice rewards - if you choose not to have room service, you earn 500 reward points. I was disappointed that the reward points were not credited until I called the 2nd time. Bad: the room service is the worst I've ever see of any hotels. A couple of examples: waste basket was not...

Thank jh5043
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for taking the time to let us know about your recent stay. While our housekeeping staff works diligently to maintain our cleanliness standards, we regret to hear that we missed the mark for you. Please know that your stay is not reflective of our usual high standards and we appreciate that you’ve brought these issues to our attention...

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  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the suburb of Mason, Ohio and minutes from offices, attractions, shopping and more, the Cincinnati Marriott Northeast is an ideal destination for every traveler. Guests enjoy our family-friendly hotel, offering spacious rooms with all the comforts of home, an outdoor pool and casual American cuisine at RiverCity Grille & Lounge. ... more   less 

Additional Information about Cincinnati Marriott Northeast

Address: 9664 S Mason Montgomery Rd, Mason, OH 45040-9397
Region: United States > Ohio > Warren County > Mason
Price Range: ₹ 5,764 - ₹ 12,970 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Marriott Northeast 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Cincinnati Marriott Northeast Hotel Mason
Marriott Mason
Marriott Hotel Mason
Mason Marriott
Cincinnati Marriott Northeast Mason, Ohio
Hotel Style:
#2 Family Hotel in Mason
#4 Business Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Marriott Northeast staff and other travellers.
2 questions
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Glen Daniel, West Virginia
10 months ago

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Questions? Get answers from Cincinnati Marriott Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgraded room”
 of 5 bubbles mldollaz, 25 Feb 2017 | Read review
“Sixth floor is amazing and so quiet!”
 of 5 bubbles nsimon2017, 24 Jan 2017 | Read review
“Ask for one of the newly remodeled rooms”
 of 5 bubbles womanlywomandotcom, 10 Jan 2017 | Read review
“Great location to many other restaurants, shopping and etc. All rooms seemed nice.”
 of 5 bubbles blchildress, 14 Nov 2016 | Read review
“high floor - renovated”
  • an old yellow tinge to everything
  • white at some point? just old
  • modern tech
  • wallpaper cracking and those rug baseboards...
  • popcorn ceiling - really???
 of 5 bubbles 244JoshG, 11 Oct 2016 | Read review
5 of 5