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Great Wolf Lodge

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2,277 Reviews from our TripAdvisor Community

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Showing 2,274: English reviews
Mason,
Reviewed yesterday NEW

Overall a wonderful experience. Everyone was very nice and we had a great time. The one downside is the hide a bed sofa sleeper. Very uncomfortable. A granddaughter chose to sleep on the dresser instead. Otherwise, I would highly recommend it. Also, Our room did not seem like it had been vacuumed.

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Helpful?
Thank E1858UAsandyh
Reviewed 2 days ago NEWvia mobile

We were coming for sons 5th birthday and broke down and were stuck for the night. We called to cancel the night and they were very accommodating and even upgraded us for the rest of our stay. Staff was very friendly. The place was well kept and not crowded which was nice. All indoor water parks are the same when...

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Thank Tony C
Wood River, United States
Reviewed 2 days ago NEW

This was our first visit to a Great Wolf Lodge and my family had a great time. The indoor waterpark was a good size. There were several waterslides and lots to do. The kids enjoyed the arcade and glow in the dark mini golf and the pizza they serve was good too. We stayed in one of the themed rooms...

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Thank Abe E
Mason,
Reviewed 2 days ago NEW

We had a fun overnight stay. It was a bit expensive for multiple nights. Our kids had a fun time and we enjoyed our time together. Our son has special needs so we were concerned with how well he would handle it.

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Thank 877owenp
Mason,
Reviewed 2 days ago NEW

Great family get-a-way - clean rooms, friendly staff, lots of food options at resort, very safe and secure. Not cheap but overall a good value for the money. Enjoyable with any age of kids. We stayed when our kids were pre-teens and recently in the late teens and we always have a good time.

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Thank Z6020LPsarahh
Miami, Florida, United States
Reviewed 3 days ago NEWvia mobile

This is our second trip to GWL. The first was a year ago in Charlotte, NC. We convinced friends to join us this trip. Everything was good EXCEPT for the Elements and Scoops spa. Despite the spa always appearing empty, the staff were incredibly unaccommodating and there was never availability for treatments. The staff were arrogant, and not the typical...

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Thank Joshua E
Cincinnati, OH
Reviewed 4 days ago NEW

Every single staff member, from the wait staff in the restaurants to the life guards looked as if it would have been painful to smile. The only smiles we saw were forced. We went in the off season and it was not very crowded, but they could have at least made an effort to make us feel welcome, rather than...

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Thank kathleenhK7825OT
Danville
Reviewed 4 days ago NEW

Enjoyed a great time with excellent customer service! Highly recommend going during the week at a time when school is in session if possible, as it was even more enjoyable with low crowds & no lines. Went four years ago & the park & water felt much colder. This time we all stayed warm & comfortable- seems they do a...

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Thank lindseysM8434AI
Mason,
Reviewed 4 days ago NEW

This place is a very fun place to take your family.... 3 year old could ride all but 2 water slides, 2 year old was a bit unsure, but loved the wave pool. The howling heroes discount is great for ems,law, fire and military

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Thank R9189FHmatthewp
Mason,
Reviewed 4 days ago NEW

Our room was filthy! I've never been in a hotel room that was so poorly cleaned. There was literally trash and food left on our night stand and under the bed. I'm pretty sure all the house keeping staff did was make the bed (with stained sheets) and change the trash can liners.

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1Thank kayleer2017

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Great Wolf Lodge

Address: 2501 Great Wolf Dr, Mason, OH 45040-8085
Region: United States > Ohio > Warren County > Mason
Price Range: ₹ 16,452 - ₹ 28,944 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Wolf Lodge 3.5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Great Wolf Hotel Mason
Great Wolf Resort
Great Wolf Lodge Mason, Ohio
Hotel Style:
#6 Family Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Great Wolf Lodge staff and other travellers.
16 questions
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Milwaukee, Wisconsin
3 months ago

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Questions? Get answers from Great Wolf Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on the first floor. If I had to do it again, I'd pick a top floor, end of hallway. This is an upgrade you can pay for.”
 of 5 bubbles teacherjess, 11 Jan 2017 | Read review
“Sign up for e-mail specials. They pay off!”
 of 5 bubbles Morganlwd, 10 Jan 2017 | Read review
“Non-themed rooms are still large enough for a family of 4”
 of 5 bubbles AmieStamper, 9 Jan 2017 | Read review
“You don't need to book a deluxe room to have a good time here”
 of 5 bubbles 570julien, 8 Jan 2017 | Read review
“higher floors or quieter”
 of 5 bubbles emily_koehler, 5 Jan 2017 | Read review
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