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SpringHill Suites Cincinnati Northeast/Mason

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150 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Cincinnati Northeast/Mason
See the most recent reviews
Showing 150: English reviews
Columbus, Ohio
Reviewed 18 May 2015

My mother and I stayed at this hotel 5/15/15. We each had a room on the fourth floor. That evening, I removed two stinkbugs from my room. I then went to bed thinking I had removed all of them. When I woke up in the morning, there were more stinkbugs on the ceiling and a dead one in the bathroom....

1Thank Karen S
Amanda M, Manager at SpringHill Suites Cincinnati Northeast/Mason, responded to this review

Hello- My name is Amanda, Assistant General Manager at the Springhill Suites Cincinnati Northeast. I would like to offer my sincere apologies for the inconveniences you experienced during your stay. We appreciate your feedback. Our goal is to provide exceptional service to every guest and I wanted to apologize for any opportunities we missed to make this a more memorable...

Oconomowoc, Wisconsin, United States
Reviewed 16 April 2015

I had to take a trip out to Cincinnati for work and I was very impressed with this hotel. The rate was great, it was a little bit out of the way from the airport and downtown but the stay was absolutely worth it. I came a day early to work on a presentation in the hotel room and the...

Thank Brenton B
Grand Rapids, Michigan
Reviewed 13 April 2015

This was our last stop on spring break. Although the hotel was busy, it was very clean and comfortable. We did not notice any noise while trying to sleep. Breakfast was included and very well stocked. I enjoyed the set up of the suite. The bathroom was divided with the shower separate from the rest of the bathroom. The beds...

Thank mykidsmom3
Reviewed 18 March 2015

I stayed here for several weeks on business. The staff is friendly and helpful, from the front desk to the kitchen. I enjoy talking with them. The rooms are clean and well maintained. The beds in all of the rooms I've stayed in feel like there is a slab of wood beneath the mattress. It's not a comfortable bed, not...

1Thank LaxDadOf3
Shelby, Michigan, United States
Reviewed 2 March 2015

On this trip I stayed at three Marriott properties...different badges, but all the same quality. No I don't work for Marriott !! Clean, spacious rooms, courteous service by all personnel, and above average free breakfasts. Price...very competitive. I had asked for extra pillows n the reservation, and they were there.

1Thank 597RoyW
Reviewed 2 January 2015 via mobile

We are Silver Elite members, so we thought to use our points for a nights stay on New Year Eve. We were highly disappointed that this was a Marriott chain. The lobby looked updated but the rooms were not. Our room felt like we were on top of a compressor. We said something to the front desk about the noise...

Thank Missy1127
Ryan T, Manager at SpringHill Suites Cincinnati Northeast/Mason, responded to this review

Hello- My name is Ryan Tomaro, Assistant General Manager at the Springhill Suites Cincinnati Northeast. I would like to offer my sincere apologies for negative experience that you encountered on New Years Eve. We have shared your feedback with the appropriate staff members to ensure that similar issues do not arise again in the future. Regards Ryan

Lees Summit, Missouri, United States
Reviewed 27 October 2014

I'm a Marriott Gold member, so I have stayed at my share of Marriott properties across their product line, most often Fairfield Inn, Courtyard, and Marriott, and I can honestly say that I was more disappointed in this place than I've ever been at any other property. The property and room were clean enough, but to begin with, there must...

4Thank JJM_in_MO
Ryan T, Manager at SpringHill Suites Cincinnati Northeast/Mason, responded to this review

Hello- My name is Ryan, Assistant General Manager at the Springhill Suites Cincinnati Northeast. I would like to offer my apologies for the inconveniences that you experienced as a result of the large group consuming the majority of the hotels space. Obviously we failed to control the crowds and noise during your stay. I can assure you that we have...

Milford, Ohio
Reviewed 25 October 2014

I recently had to deal with a family crisis which had me staying at this hotel for 2 weeks. Let me say that if you are ever in the Kings Island area and you are looking for that hidden jewel, this place is it. It al starts with the management and front desk staff. In my opinion all of the...

2Thank durkman24
Reviewed 11 October 2014

We recently stayed at this hotel while a family member was hospitalized. Although it is a little hard to find the rooms were clean, roomy and very comfortable. The extremely friendly and professional staff worked with us as we needed to make many changes to our reservation throughout our stay. They helped make a difficult situation a little easier.

Thank travelfromIndiana
Atlanta, GA
Reviewed 2 October 2014

Quick overnight as we passed through the area. it's a bit hard to find as night being back in a corporate park/car dealer area. A nicely kept facility, with a friendly staff. The lobby area was host to the parents of a travelling sports team when we arrived at midnight. Pizza, drinks and lots of noise! Room was fairly quiet...

1Thank DSGAtlanta_GA

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Management photos: Courtesy of the property manager

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Room/Suite (13)
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Hotel & Grounds (6)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about SpringHill Suites Cincinnati Northeast/Mason

Address: 9365 Waterstone Blvd, Mason, OH 45249 (Formerly SpringHill Suites Cincinnati Northeast)
Region: United States > Ohio > Warren County > Mason
Price Range: ₹ 6,780 - ₹ 12,321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Cincinnati Northeast/Mason 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Springhill Suites Cincinnati Northeast Hotel Cincinnati
Cincinnati Springhill Suites
SpringHill Suites Cincinnati Northeast/Mason Ohio
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Questions & Answers

Questions? Get answers from SpringHill Suites Cincinnati Northeast/Mason staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even numbered rooms are quieter”
 of 5 bubbles samgJ8332ST, 29 Jan 2017 | Read review
“If you are a very light sleeper with sensitivity to any noise whatsoever, you should request a room away from I-71.”
 of 5 bubbles MizNix, 23 Jan 2017 | Read review
“We used government rate (I work for government), and the basic room is described above.”
 of 5 bubbles aarono897, 3 Dec 2016 | Read review
“You can opt out of housekeeping for 25 bonus Marriott Rewards points”
 of 5 bubbles 847rhip, 14 Sep 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles DenJeaBul, 2 Jul 2016 | Read review
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