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Holiday Inn Express Hotel & Suites Marion

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Traveller (14)
Room & Suite (18)
Dining (7)
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Overview
  • Excellent31%
  • Very good39%
  • Average22%
  • Poor6%
  • Terrible2%
Travellers talk about
“front desk”(16 reviews)
“bar sink”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Marion
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (90)
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Traveller rating
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LanguageEnglish
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All reviewsfront deskbreakfast attendantbar sinkcomplimentary breakfastnight's sleephi expresspull out sofacorrect roombusiness classin townbad experiencethe breakfast areabed was comfortablephone callpleasant staynext morningmini fridge
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11 - 15 of 88 reviews
Reviewed 7 September 2017

We had the same bad experience as a previous reviewer. In July 2017 our softball tournament was cancelled due to rain and we were told we could leave Saturday afternoon by a specified time and not be charged for the Saturday night stay. However when...More

Thank rhyne2017
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites MarionResponded 22 September 2017

Dear rhyne2017, Thank you for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to billing issues. I have sent you a private message in an effort to follow up on your...More

Reviewed 10 August 2017

This hotel was nice but I had an experience where the lady at the front desk gave me a room that was already occupied. It seemed that there were two room numbers written on my room card holder but Brian, the other desk attendant, told...More

Thank Curtis B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites MarionResponded 25 August 2017

Hi Curtis B, Thank you for your stay and for being an IHG Rewards Club member. Our goal has always been to provide our guests with the best hospitality service and I regret to read about the disappointments you had with the staff service. This...More

Reviewed 4 August 2017 via mobile

Nice hotel. Standard for a Holiday Inn Express hotels. Clean and efficient. Very comfortable. Excellent service. The personalised welcome note and treat was very enjoyable. Bed was comfortable, accessible plugs for electronics and phones. Well done. Close to restaurants and other activities. Right off a...More

Thank Scott M
Reviewed 1 August 2017

Horrible experience on 7/22/17. Would leave 0 stars if possible!! It was raining all Saturday morning, and we were at there that week for the Nationals. Hotel desk clerk, Brandi promised two softball teams that if we checked out at 5:45pm, we wouldn't have to...More

Thank hartfield101
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites MarionResponded 15 August 2017

Dear hartfield101, Thank you for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that in this case we have fallen short of your expectations due to the check out time...More

Reviewed 10 July 2017

I placed my reservations for a double room suite and it was really nice; however there was a small issue, but right away they corrected the issue and we still had a wonderful night stay. We chose to leave a night earlier to get home...More

Thank Tracy G
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Restaurant
Details
Price range
US$ 121 - US$ 162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 121 - US$ 162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (18)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
debbennett73
15 September 2015|
Answer
Response from MNNOH | Property representative |
Yes we do at this time! However, once our remodel is complete after the first of 2016 we will no longer have these type rooms!
0
Votes
Room Tips
"Get a room with a whirlpool tub !"
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"Rooms opposite highway are quieter"
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"Go with first floor away from the pool. Elevator is slow and funky."
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"I always go with top floor rooms to avoid loud parties or kids tromping around above me."
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