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Comfort Inn Independence

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Comfort Inn Independence
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158 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Columbus, Ohio
Reviewed 15 March 2016 via mobile

What a great opportunity to relax and enjoy some time in the soothing waters. Easy to access the major highway and a complimentary pass to a local gym. The hotel offers free parking, access to a grocery store, restaurants and free breakfast.

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Helpful?
Thank Janel N
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are delighted that you enjoyed your stay with us and hope you can return soon. Have a great dy!!!

Mount Pleasant Mills, Pennsylvania, United States
Reviewed 23 February 2016 via mobile

While our room was in fair condition, the bathroom and entry way leave much to be desired. Like others shared, rusted doorway, stained ceiling, grubbing and grungy shower, ill-functioning toilet, and a non-functional door lock are just a few of the issues. If our stay was supposed to be more than one night I'd be finding a different place to...

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Helpful?
Thank Mandy H
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Please accept my apology for not having met your expectation. Our renovation will correct many of the issuesds. Thank you fortaking the time to write your review. We hopr you will give us another opportunity to better serve your future hotel needs. Have a great day!!!

Merritt Island, Florida
Reviewed 22 February 2016

My husband is from Cleveland. This is where we stay whenever we are in town. The rooms are clean and comfortable. The breakfasts are great and the staff is almost family now. A great place to stay at a reasonable price. Additionally, there are several good restaurants within walking distance, and it's only 10-15 minutes from downtown.

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Thank Melba D
Alexandria, Virginia
Reviewed 21 January 2016

I really enjoyed this hotel. They were sympathetic to my needs as a disabled vet, applied my military discount as a retiree and the room was excellent. They added the microwave and refrigerator I requested for an extra 5 dollars a night, I got the room with the jet tube inside that had an open view to the living room...

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Thank Darrell Y
San Francisco, California
Reviewed 12 January 2016 via mobile

I was here over the weekend for a funeral Friday-Tuesday and the staff was very accommodating and willing to assist in anyway The breakfast they served every am was very tasty not just your basic either (danish and donuts) The rooms were comfy and really clean linen They kept the bathroom stocked with plenty towels coffee in the room is...

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1Thank Mizcali
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your response to our hotel review is greatly appreciated by all our staff, and we are delighted to have been able to meet your hotel needs. We hope your next visit can be fo pleasure. Have a great day.

Port Colborne ON
Reviewed 17 December 2015

My daughter and I stayed here when attending a Football game in Cleveland. Excellent value and very close to Cleveland. Restaurants are nearby as well. Our room was clean and comfortable although a few things could use a little "updating". One small issue is that the Hallway carpeting (at least on the 3rd floor) could use a regular vacuuming as...

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Thank Old-Grapes
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are delighted that you enjoyed your stay at our hotel. My staff and I appreciate your kind words.. It is our pleasure to serve you and we look forward to your future visit. Our upcoming renovation should offer more comfort for our guests. Have a great day.

Reviewed 11 November 2015

My daughter and I stayed 2 nights (Sat & Sun) at this hotel while in the area to visit some nearby colleges (double bed room #320). The hotel itself is pretty much right off the freeway but is located at the top of a very steep hill (I would be scared to drive up this driveway in snow/ice). However the...

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1Thank 618pattys
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to respond to our hotel review. Your comments are importantto us and are reviewed by our hotel management team. We appreciatee your positive comments and acknoweldge your dissapointment with not having met all your expectation. We do hope you will give us another opportunity to better serve your future hotel needs Have a great...

Sugarcreek, Ohio
Reviewed 14 October 2015

I stay at a lot of Comfort Inns and this one was above average. The service was good, the locations was good, and it cost about half the amount of staying downtown in Cleveland. We would stay here again.

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Thank Nick S
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your positive comments on our hotel review are greatly apreciated by all our staff. We hope you will return soon for a future visit. Thank you for taking the time to respond. Have a great day.

Carson, California
Reviewed 30 September 2015

We recently stayed one night at Comfort Inn Independence on our vacation. Check-in was good and efficient. The lobby area was clean and the parking lot convenient. The room size was very good and we could actually see downtown Cleveland, about 10 miles distant. The room had king bed, microwave, fridge, flat screen TV. The odd thing about the room...

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Helpful?
Thank SeniorTraveler65575
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for your very kind feedback on our hotel survey and for taking the time to comment. Your remarks are shared with all our staff. Our guest rooms and baths are on schedule for renovations and will include closing the wall between our bedrooms and baths. We hope you will give us another opportunity to serve your future hotel...

Reviewed 30 September 2015

Looked forward to returning to Ohio for my son's wedding. We had reserved a block of rooms for our group. When I called to place my reservation the phone was answered by a new employee. After 30 minutes of trying to get my reservation made and being put on hold multiple times-I finally asked for a manager to assist. This...

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Helpful?
Thank Patrick780601
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for your feedback on our hotel review. Please accept our apology for not meeting your expectations. All comments are shared with all our staff in order to correct our faults. We hope you will give us another opportunity to better serve your future hotel needs. Have a great day.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn Independence

Address: 6191 Quarry Lane, Independence, OH 44131
Region: United States > Ohio > Independence
Price Range: ₹ 5,705 - ₹ 8,298 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Independence 2.5*
Number of rooms: 89
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Also Known As:
Comfort Inn Cleveland South/Independence Hotel Independence
Independence Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Independence staff and other travellers.
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Questions? Get answers from Comfort Inn Independence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try out the bed closest to the restroom before settling in. More than likely singles would stay on the side close to the restroom.”
philkathyv, 23 Apr 2017 | Read review
“back side of the hotel has a great view”
kennyw6, 19 Apr 2017 | Read review
“Ask for a single with 2 beds.”
kennethh95, 5 Oct 2016 | Read review
“3rd floor is quietest”
baseballfamily13, 24 Aug 2016 | Read review
“No Comment”
ericg0wins, 10 May 2016 | Read review
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