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Red Roof Inn Cleveland - Independence

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Traveller (57)
Room & Suite (25)
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Overview
  • Excellent49%
  • Very good24%
  • Average17%
  • Poor4%
  • Terrible6%
Travellers talk about
“front desk”(77 reviews)
“room was clean”(29 reviews)
“opened the door”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (348)
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All reviewsfront deskroom was cleanopened the doorbob evansrock and roll hallnon smokingfirst floorcoffee makereasy accessmini fridgenice stayrosieclevelandmotelflooringinnssmoke
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81 - 85 of 340 reviews
Reviewed 13 December 2015 via mobile

We stayed there for 4 days. On 2 of those days we came back to the motel to find that the beds had either not been made or made without care. The manager was not present when we checked out but did return my call...More

Thank Jackie W
Response from Kurtis S, General Manager at Red Roof Inn Cleveland - IndependenceResponded 16 December 2015

Thank you Jackie for taking the time to write a review. I am glad that I was able to assist you and I appreciate your feedback. We are working to correct the issues that you experienced with the service. I pride myself and my staff...More

Reviewed 9 December 2015

The room was very spacious and super clean.The little lady at the front desk (rosie) was very sweet she made are stay awsome.The room was very nice and very spacious. Very hot water all the time .love the free WiFi and also free HBO .More

Thank juliehU7402ZR
Response from Kurtis S, General Manager at Red Roof Inn Cleveland - IndependenceResponded 16 December 2015

Thank you Julie for your kind remarks. I have shared your comments with my team and we are glad that you enjoyed your stay with us. My staff works hard to provide excellent customer service and clean comfortable rooms to our guests. Thank you again...More

Reviewed 4 December 2015 via mobile

The front desk Rosie and Matt were awesome and checked in was easy. Because of this experience, we will be back. Rooms are clean...reasonable...and thanks to Rosie..comfortable! You guys are the best.More

Thank Scott W
Response from Kurtis S, General Manager at Red Roof Inn Cleveland - IndependenceResponded 16 December 2015

Thank you Scott for taking the time to share your experience. I have shared your comments with Rosie and Matt and recognized them for a job well done. We pride ourselves on making sure our guests receive excellent customer service and feel right at home...More

Reviewed 29 November 2015

I saw the high rating and stayed here last night. It was as nice as the picture shows. The room was small, but had everything I needed, except a pencil and pad (and a TV channel list). I love the flooring as it is very...More

Thank Sliphorn
Response from Kurtis S, General Manager at Red Roof Inn Cleveland - IndependenceResponded 16 December 2015

Thank you for taking the time to write a review and share your experience. I am glad to hear that you found the room to your liking. We work hard to provide our guests with clean and comfortable rooms. As you have mentioned, we currently...More

Reviewed 26 November 2015 via mobile

Me and my fiancee stayed here November 25, 2015. Upon check in we were greeted by Melissa who was very professional and friendly, upon checking into our we were given a courtesy call to make sure everything was to our liking. We booked a Superior...More

Thank Maricatheryn B
Response from Kurtis S, General Manager at Red Roof Inn Cleveland - IndependenceResponded 16 December 2015

Thank you Maricatheryn for your kind remarks. I have shared your comments with my staff and we are pleased that you enjoyed your stay with us. My staff prides themselves on making our guests fell right at home when they stay with us. I am...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$ 68 - US$ 101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Independence
#2 Romantic Hotel in Independence
#2 Business Hotel in Independence
Room types
Non-Smoking Rooms
Details
Price range
US$ 68 - US$ 101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Independence
#2 Romantic Hotel in Independence
#2 Business Hotel in Independence
Room types
Non-Smoking Rooms
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Traveller (57)
Room & Suite (25)
Questions & Answers
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InnTravelers
4 August 2017|
AnswerShow all 2 answers
Response from Alan C | Reviewed this property |
I didn't even know they had mini fridge. Just say the amenities in the room I had was at minimum. But Management is awesome I can say that
1
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4MyBabies
22 December 2015|
AnswerShow all 3 answers
Response from Maricatheryn B | Reviewed this property |
Sorry, but they do not have either a pool or hottub.
0
Votes
Room Tips
"Love the back"
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"The better views are on the "city" side"
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"Room on north side have excellent view of downtown Cleveland."
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"We were on the back side, quiet enough."
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