We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Residence Inn Cleveland Independence

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Residence Inn Cleveland Independence
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

67 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
There are newer reviews for Residence Inn Cleveland Independence
See the most recent reviews
Showing 66: English reviews
ann arbor
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 February 2016 via mobile

We skipped this hotel last year but decided to try again because they renovated. It's not bad, but somewhat less than expected. The room decor is great, but they should have sprung a little money for new phones. They stuck out like sore thumbs. Service was crappy. The service simply pretended to make the beds by pulling up the blankets.... More 

Thank Olomo M
Colleen D, Manager at Residence Inn Cleveland Independence, responded to this review

Thank you Olomo M for taking the time to share your recent experience with us. I am happy to hear that you enjoyed the beautiful new look of our recently renovated rooms. On behalf of the entire team I want to extend the sincerest apologies in regards to the service you received and I want you to know that I... More 

Atlanta, Georgia
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 14 February 2016

My husband and I recently stayed at this property. Within three days, the staff knew our names and addressed us formally as Mr. or Mrs. Norris. When it snowed, the staff cleared the sidewalks early in the morning so we could easily navigate between our room and the breakfast area. We will definitely stay here again whenever we are in... More 

Thank notplnjane
Colleen D, Manager at Residence Inn Cleveland Independence, responded to this review

Thank you notplnjane for taking the time to share your experience in regards to your recent stay at the Residence Inn. Our team takes great pride in the service they provide in making all of our guests feel like they are right at home while staying at our hotel. We look forward to having you back in the future. Sincerely,... More 

Mentor, Ohio
Level Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 January 2016

This property seems to have been renovated in recent years though its still the older style Residence Inn with a group of buildings around a pool and hotel room doors opening to the outside. The interior of the room is nice with a decent desk, big TV and updated kitchen and bathroom. The breakfast was not very good. I'd stick... More 

Thank HG30
MattS5101, General Manager at Residence Inn Cleveland Independence, responded to this review

HG30, Thank you for staying at the Residence Inn Independence during your travels to Cleveland. We are excited to hear that you enjoy the newly remodeled rooms and updated public areas. Residence Inn will be changing their breakfast options in 2016, geared towards healthier options. Thank you for your review, and we will use this to inspire our team to... More 

Syracuse , NY
Level Contributor
244 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 2 January 2016

Our daughter just relocated in the Parma area and my wife and I wanted to visit her for a couple of days. We found this Residence Inn about 7 minutes from her new place and we made reservations. We have stayed in many Residence Inns and a lot of them have a special look but we've never seen anyone quite... More 

Thank Steve L
MattS5101, General Manager at Residence Inn Cleveland Independence, responded to this review

Steve L, Welcome to Cleveland!! We are glad to hear that you enjoyed your stay at the Residence Inn Independence. We are always looking to exceed expectations in our service delivery, and look forward to your return visit with us! Thanks, Matt More 

Parma, Ohio
Level Contributor
235 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 11 November 2015 via mobile

Our insurance company put us up here after an electrical house fire in our home. Although we were displaced we were very glad they chose Residence. We had a very roomy suite with 2 bedrooms. The very good breakfast, with large selection was a welcome surprise. I would recommend anyone visiting Cleveland or Northeastern Ohio to stay here. Location is... More 

Thank MMandSM
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 November 2015 via mobile

My husband and I stayed here on a recent weekend trip to Cleveland. We stayed in a king suite. The room was large, but I was assuming it would have a separate bedroom (at least a door separating it from the main living arrangements) but it was all one giant room. The free breakfast was very nice and the Internet... More 

Thank Kristi B
Livonia, Michigan
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 3 November 2015

The Good: Our room was clean and very spacious. A definite plus. The free breakfast buffet was good and the dining room was well maintained. Front desk staff was very friendly and helpful. The Bad: The bathroom was very small and poorly designed. See my photos. You had to perform contortions to get yourself out of the way so that... More 

2 Thank Motown-Kim
MattS5101, General Manager at Residence Inn Cleveland Independence, responded to this review

Motown-Kim Thank you for the great compliments on the cleanliness of our rooms and strong staff service. We're glad you enjoyed your stay while traveling to Cleveland. Here at the Residence Inn Independence we pride ourselves on our team and the service we deliver to our guests. Thank you for your comments and observations from your stay. We appreciate your... More 

Macomb, Michigan
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 30 October 2015

We were visiting Cleveland and didn't want to stay in the downtown area, especially since the rates for hotels were so much higher. We were maybe 15 minutes at most from the downtown and all the sights. We chose this hotel because not only of past experiences with Residence Inn, the hotel also showed a picture of the fitness room,... More 

Thank poukala
Knoxville, TN
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2015

Our family rented a 2-bedroom, 2-bath suite for a long weekend to celebrate my husband's 65th birthday. Staff was friendly and helpful. At check-in we were given a choice of 1st or 2nd floor. We chose 2nd floor, and found that it included a small but lovely balcony off the main bedroom. Conveniently located, clean & well-appointed, our suite served... More 

Thank souviens
Cleveland, Ohio
1 review
Reviewed 21 October 2015 via mobile

I love my room! It feels like I living in an apt. My overall experience with the front desk lady Quiana T was outstanding! I was frustrated and having a bad day and she was very pleasant ,understanding, and welcoming. She made me feel bette! Thanks Quiana !The rooms were spacious and I was able to feel like I was... More 

Thank Mardavi1986

47 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (2)
Bathroom (2)

Management photos: Courtesy of the property manager

All Management Photos (45)
Room/Suite (22)
Pool/Beach Area (2)
Business Centre/Function Rooms (3)
Hotel & Grounds (9)
Dining (1)
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Independence hotels
0.1 km away
Hampton Inn and Suites Cleveland Independence
0.2 km away
Hyatt Place Cleveland/Independence
0.6 km away
Embassy Suites by Hilton Cleveland Rockside
Show Prices
Show Prices
Show Prices
0.5 km away
Springhill Suites by Marriott Cleveland Independence
0.2 km away
Courtyard Cleveland Independence
Courtyard Cleveland Independence
#8 of 14 in Independence
72 reviews
0.9 km away
Red Roof Inn Cleveland - Independence
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Residence Inn by Marriott Cleveland - Independence, completed guest suite, lobby, business center, dining area and meeting rooms renovations May 2009. Come see our new look, we know you'll love it! ... more   less 

Additional Information about Residence Inn Cleveland Independence

Address: 5101 West Creek Road, Independence, OH 44131
Region: United States > Ohio > Independence
Price Range: ₹ 8,523 - ₹ 13,296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Independence 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Marriott, Priceline, Booking.com, Hotels.com, Orbitz, Odigeo and Travelocity so you can book your Residence Inn Cleveland Independence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Cleveland Independence Hotel Independence
Residence Inn Independence
Independence Residence Inn
Hotel Style:
#3 Romantic Hotel in Independence
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Cleveland Independence staff and other travellers.
3 questions
Ask a question
Syosset, New York
Hamburg, New York
Berlin, Maryland
over a year ago

See all questions (3)

Questions? Get answers from Residence Inn Cleveland Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2br have a fireplace”
 of 5 bubbles AZCatFan1998, 28 Mar 2016 | Read review
“If you don't want to lug your bags up the stairs, ask for a first floor room.”
  • Go through contortions to be able to close the door when you're inside.
  • Very poor planning!
 of 5 bubbles Motown-Kim, 3 Nov 2015 | Read review
“Don't think you can go wrong with any room location on this property.”
 of 5 bubbles souviens, 29 Oct 2015 | Read review
“No elevator, some rooms are accessible from the stairs only.”
 of 5 bubbles Blondiemoppet, 17 Aug 2015 | Read review
“Ask for a room on the first level to avoid having to climb stairs.”
 of 5 bubbles 318kimr, 12 Aug 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay