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My fiance and I stayed there for a get away p! The check in staff was nice. Our room was very clean and well stocked with amenities. We called down to the front desk because our toliet was not flushing properly it looked to be...More
Check in was fast and room already chosen for us. Friendly staff. Nice hotel for the price. Comfortable beds and shower was great. After a long day on foot, sightseeing Cleveland, the hot and powerful “water force” shower was great. The only down fall was...More
I couldn't have asked for better service. From the very beginning everything was absolutely perfect. Knowledgeable and friendly staff waiting to attend to you. The food was delicious and room service was prompt. The rooms are clean and comfortable and fresh linen is provided daily....More
My family and I had a great stay at this hotel. The room was clean and comfortable and the onsite restaurant, Auro Bistro, was AMAZING! We had dinner and breakfast there and everything was delicious! The kids had a great time in the pool and...More
Absolutely horrible! Friday night the pool was over run with 15 children under the age of 12, running and screaming with only 1 of 4 adults screaming obsenities in an effort to control them. This was followed up by our visit to the pool on...More
1 Thank Scott T
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 3 weeks ago
Hello Scott T,
Thank you for taking time to leave us a candid review about Crowne Plaza Cleveland South - Independence. I recognize your stay was not 100% satisfactory.
IHG values your experience with our hotels. I have sent you a private message so we...More