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Hyatt Place Cleveland/Independence

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Traveller (89)
Room & Suite (82)
Dining (27)
Ratings and reviews
Certificate of Excellence
  • Excellent54%
  • Very good30%
  • Average10%
  • Poor5%
  • Terrible1%
Travellers talk about
“sitting area”(25 reviews)
“bagels”(31 reviews)
“large tv”(8 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
Family Rooms
Bar/Lounge
Fitness centre
Multilingual Staff
Pets Allowed
Wheelchair Access
Business Centre
3 Star Hotel
A new kind of hotel that puts style, innovation and The Hyatt Touch within your reach. Here you'll find a 42" Plasma HDTV in each of our newly refreshed guest rooms featuring our Hyatt Grand Bed. Also included with each stay is our complimentary AM Kitchen Skillet breakfast as well as...
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Location and contact
6025 Jefferson Dr, Independence, OH 44131-2145
13 km to Burke Lakefront Airport
53 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (762)
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753 results
Traveller rating
385
233
78
42
15
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LanguageEnglish
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385
233
78
42
15
Show reviews that mention
All reviewssitting areabagelslarge tvfree breakfastthe breakfast areahot itemsmini fridgedefinitely stay here againfresh fruitcomfortable bedsliving roomrockside roadminute drivestaff was very friendly and helpfulcleveland independenceclean hoteleasy access
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1 - 5 of 753 reviews
Reviewed 4 days ago

Hyatt has never been a disappointment until my recent stay. Upon entering the hotel the lobby is nice, beyond that it needs work. The elevator carpet and mirrored walls could be upgraded, they were dirty and worn. When we got to our room there were...More

1  Thank mrspeet1
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded yesterday

mrspeet1 Thank you for taking the time to review your recent stay with us. I sincerely apologize for the issues you experienced with the condition of the room and the hotel as well as the staff. Your comments will be shared with the appropriate team...More

Reviewed 5 days ago via mobile

We stayed at Hyatt Place and loved it! The rooms were huge and clean and the staff was extremely nice. We were very happy with our 2 day stay there and are looking forward to our next Cleveland trip so we can stay there again.More

Thank KimmmyAnnF
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 5 days ago

KimmmyAnnF Thank you for taking the time to review your recent stay with us. I am so pleased it was a great experience. Your comments will be celebrated with our entire team. We look forward to your next visit to the area as we are...More

Reviewed 1 week ago via mobile

Decent hotel for the price. Staff was nice. There was a loud verbal argument outside our window at 3am on Saturday morning, followed the next night by loud disturbances in the hall until about 9pm. Much of that is outside the control of the hotel,...More

Thank Allen M
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 5 days ago

Allen M Thank you for taking the time to review your recent stay with us. I am pleased that overall the experience was a positive one, but do sincerely apologize for the issues you did experience. Your comments about the pool and breakfast will be...More

Reviewed 2 weeks ago

The free breakfast is awesome. Will be coming back soon. The location is perfect easy access to anywhere in Northeast Ohio and beyond. Great place for an economical family vacation with tons of restaurants and entertainment options.

Review collected in partnership with Hyatt Hotels
Thank sharonlb987
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 2 weeks ago

sharonlb987 Thank you for taking the time to review your most recent stay with us. We truly appreciate the kind words and they will be celebrated with the entire team. We look forward to your next visit!

Reviewed 2 weeks ago

We were in town for a baseball tournament. The hotel worked out well as far as a central location. It had a very nice continental breakfast with a large selection of food and good coffee. Service was very good, most of the staff was very...More

Review collected in partnership with Hyatt Hotels
Thank qwen538
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 2 weeks ago

qwen538 Thank you for taking the time to review your recent stay with us. I am pleased the location, breakfast and service were all pluses. I did want to sincerely apologize for the issue with the housekeeping staff. I will be sure to share these...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Breakfast included
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Airport Transportation
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 112 - US$ 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Independence
#1 Romantic Hotel in Independence
#1 Green Hotel in Independence
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 112 - US$ 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Independence
#1 Romantic Hotel in Independence
#1 Green Hotel in Independence
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (89)
Room & Suite (82)
Dining (27)
Pool & Beach (3)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Thomas W
5 January 2018|
AnswerShow all 3 answers
Response from Shawn F | Property representative |
We do offer shuttle service to and from Cleveland Hopkins but not 24 hours. Our shuttle operates from 7:00 AM to 10:00 PM with our last pick-up time being 9:45 PM. You would have to call the hotel to schedule your pick-up... More
3
Votes
Allyson H
17 October 2017|
AnswerShow all 4 answers
Response from Shawn F | Property representative |
Cash, gift cards and pre-paid cards may only be used at checkout. To check in, guests must present a credit or bank-issued debit card that will authorize for the full amount of the stay plus an additional $25 per night for... More
0
Votes
tvylmy
15 October 2017|
Answer
Response from Shawn F | Property representative |
We do not have any smoking rooms at our hotel. However, we do have designated smoking areas outside. We do our best to accommodate guests who do smoke by blocking them on the first floor. Just call ahead and ask and we will... More
0
Votes
Room Tips
"Quiet rooms, beds are very comfortable, air conditioner is quiet."
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"room 322 had a nice view looking over the front parking lot."
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"The one I stayed in was excellent, I'd say they're all the same."
Read review
"If traveling with a dog, ask for a room on the first floor with easy access to the front door for walking..."
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