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Courtyard Cleveland Independence

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76 Reviews from our TripAdvisor Community

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Showing 73: English reviews
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Reviewed 1 week ago

The room was an amazing size for the price. It was very clean and the staff was very nice. I was disappointed that breakfast was not included in the price but the French toast was great! Disappointed in the pool - the temperature was freezing and we were not able to enjoy it. The pool was the reason we selected...

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Helpful?
Thank Nicole B
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear Nicole B, Thank you taking the time to provide feedback in regards to your most recent stay with us. Your feedback is essential to our operation, I will most certainly share your comments with my team. I apologize for the inconveniences you experienced with our pool. I am immediately working with my engineer to correct any deficiencies. I can...

Reviewed 12 January 2017

The people at the Courtyard were very friendly and eager to make our stay as enjoyable as possible. Particularly Eli in the Bistro, who was wonderful. He greeted us each morning and was so very professional and courteous! He started each day with a very pleasant experience. With his warm sense of humor, he felt like a friend by the...

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Thank Robin B
Pentwater, Michigan
Reviewed 2 December 2016

When I booked this hotel, I had forgotten that I had stayed previously, a few years ago. This hotel has been recently remodeled, everything seems new. This includes all carpets, furniture, wall coverings, electronic locks, etc. The rooms are very computer friendly, with UB ports built in. New colors too...blue and gray tones, a total change from most Courtyards I've...

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Thank J S
Reviewed 15 November 2016 via mobile

Really nice room, attractive common areas downstairs. Could use better breakfast options but there are many nearby. Independence is a great town to explore Cleveland from, fantastic restaurants a short walk away.

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Thank John M
Ohio
Reviewed 28 September 2016

We planned a "girls weekend" to the Cleveland area and were disappointed that the city hotels were sold out! ( Found out the both the Indians and Browns were playing that Sunday.) A friend recommend the Independence area. We were very satisfied with our choice. It was a quick drive to downtown and other surrounding areas from the hotel. Our...

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Thank BuckeyeGirl2326
Findlay, Ohio
Reviewed 17 September 2016

Clean, nice pool, great food and beds.....oh my! So comfy and Clem. My daughter was in the are to pick out her wedding dress. She said yes to the dress and we made some long lasting memories. It was also my birthday and I was totally satisfied with all the services and amenities. Location was excellent.

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Thank pandee16
Green Bay, Wisconsin
Reviewed 14 September 2016

Have stayed at several of Marriot Courtyard hotels before and this one didn’t meet my expectations for the price that was paid for the hotel. After we checked in and got our room, we noticed two things right away, that the room was very warm and that the roll away bed we requested was not in the room. Upon talking...

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Helpful?
1Thank RobertXLV
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear RobertXLV, Thank you for taking the time to complete the feedback in regards to your recent stay at the Courtyard Cleveland Independence. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences you experienced during your...

Dayton, Ohio
Reviewed 7 September 2016

This hotel represents the chain well. It's up the usual standards. The room was nice, the service in the bistro was friendly and pleasant. I didn't use the fitness area, but it looks cleaned and well maintained. I'd stay here again. Aside from a not very friendly check in associate, everything was great. Maybe he was just having a bad...

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Thank RickF413
Cleveland, Ohio
Reviewed 7 September 2016

I have stayed here on occasion, but more often, I frequent the Bistro restaurant for coffee in the morning. The hotel is a nice mid-way point for a break for a bike-riding break. The staff is always welcoming. Eli in the Bistro is, in word, awesome. Friendly, enthusiastic, and knowledgeable about his product. He makes a custom green smoothie that...

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Thank Gregg M
Ohio
Reviewed 5 September 2016 via mobile

We got a deal and did we PAY! We did a point/cash option for a stay for 2 nights. It only allowed for 2 queen beds but there wasn't a king when looking at an all cash option so we took the 2 queen option. I later looked to find they had king rooms opened up so I couldn't check...

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1Thank kh32203
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear kh32203, Thank you so much for your time and patience yesterday as we discussed your stay with us over this past weekend. I appreciate your feedback and you have my commitment that I will immediately following up with my team to ensure that this was an isolated issue. I understand the many inconveniences you experienced for the duration of...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Courtyard Cleveland Independence

Address: 5051 West Creek Road, Independence, OH 44131
Region: United States > Ohio > Independence
Price Range: ₹ 6,173 - ₹ 14,023 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Independence 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Cleveland Independence Hotel Independence
Courtyard Independence
Independence Marriott
Independence Courtyard
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Questions & Answers

Questions? Get answers from Courtyard Cleveland Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor and it was quiet.”
 of 5 bubbles jsY2911ZE, 1 Dec 2016 | Read review
“No adjoining.”
 of 5 bubbles pandee16, 16 Sep 2016 | Read review
“Select a room on opposite of highway if possible.”
 of 5 bubbles Livetotravel, 22 Jun 2016 | Read review
“Ask if upgrade is available.”
 of 5 bubbles 226peggyk, 18 May 2016 | Read review
“Room 101 is a suite on the ground floor near an exit if you need to be near your car.”
 of 5 bubbles Trini-trekkers, 19 Mar 2016 | Read review
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