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I was actually impressed when I first arrived the staff was polite and very professional, but things took a turn quickly. I brought my grandchildren in from out of town for a fun night of swimming and opted for the suite (around 150 buck before...More
1 Thank Rex F
Response from Dwann T, General Manager at Holiday Inn Express Newark-HeathResponded 28 February 2016
Dear Rex F,
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the issue with the pool. I am deeply sorry that we did not...More
I visited this property while on a business trip and was very surprised. It was definitely not to the standard that I have become familiar with for this chain. When I arrived I actually drove past it because there were no signs lit or readily...More
Response from Dwann T, General Manager at Holiday Inn Express Newark-HeathResponded 28 November 2015
Thank you for bringing these issues to our attention. We apologize for the negative experiences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We...More
Decent hotel in convenient location with plenty of dining nearby. It could use a makeover, but it was clean and comfortable. Water pressure in the shower is very strong, like blow the skin off your face strong. Microwave and fridge in the rooms, and the...More
Thank J H
Response from Dwann T, General Manager at Holiday Inn Express Newark-HeathResponded 20 November 2015
Thank you for choosing the Holiday Inn Express Newark-Heath. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will be sure to pass on your kind words...More
We stayed for four nights and really enjoyed the breakfast each morning. They offered hot water(very hot) for the oatmeal along with fantastic cinnamon rolls. Way too much to name but some are scrabbled eggs,sausage,turkey sausage,muffins,bagels,bacon and everyday you could make your pancakes.It would be...More
Response from Dwann T, General Manager at Holiday Inn Express Newark-HeathResponded 13 November 2015
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and enjoyed our breakfast; it is a fabulous breakfast! I do apologize about the confusion with the linen cards; the front desk is here...More
This hotel is ok but the staff is very unprofessional. ..half of tge people at the front desk knew what they were doing and we had reserved the breakfast area for a,meeting and was interrupted several times people were very rude
Response from Dwann T, General Manager at Holiday Inn Express Newark-HeathResponded 1 October 2015
We appreciate the feedback and I do apologize for the interruptions you had during your meeting. Be reassured I have reviewed this information with the staff to better your next stay with us.
US$ 106 - US$ 190 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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