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Mansion Hotel & Spa at Werribee Park

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Traveller (837)
Room & Suite (119)
Dining (58)
Overview
  • Excellent67%
  • Very good20%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“shadowfax winery”(136 reviews)
“heritage room”(96 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,989)
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1,985 results
Traveller rating
1,283
405
176
74
47
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LanguageEnglish
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1,283
405
176
74
47
Show reviews that mention
All reviewsjoseph's restaurantshadowfax wineryheritage roomjunior suiterose gardenindulgence packagecourse dinnergreat weekendpillow menusteam roomwine tastingthe guest relations managerwerribee parkbuffet breakfastsnooker roomfree entrybeautiful grounds
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1 - 5 of 1,985 reviews
Reviewed 4 days ago

We chose the Mansion as we'd never been to either Werribee Park or the Zoo and it seemed like a great place for a weekend visit. The location was excellent, and we weren't disappointed in the food available at the Buffet Breakfast (great variety and...More

1  Thank angelaparr77
Response from Jessica L, Guest Relations Manager at Mansion Hotel & Spa at Werribee ParkResponded 2 days ago

Dear Ms Parr, Thank you for sharing your experience at The Mansion Hotel and Spa. We are delighted that you had an excellent time staying with us. I have brought your comment about vegetarian options to our Chef's attention. We are looking forward to welcoming...More

Reviewed 6 days ago via mobile

I recently had my wedding ceremony and reception at Werribee Mansion, and it was an amazing day. Sharon Calleja worked tirelessly to ensure that our day was perfect from week-before signature cocktail changes to day-of aisle carpet changes and much more. She ensured I was...More

Thank Sarah E
Response from Jessica L, Guest Relations Manager at Mansion Hotel & Spa at Werribee ParkResponded 5 days ago

Dear Sarah, Thank you so much for sharing your great experience on your special day with other guests. We are delighted that you had a successful event with us at Mansion Hotel and Spa. I have shared your review with Sharon and team, they are...More

Reviewed 1 week ago via mobile

Stayed here for 3 nights, was OK but room well-appointed if small (barely enough room to walk past the end of the bed or access our suitcases, we had asked for a ‘disabled’ room Meals expensive & rather forgetable for the prices (dinner & breakfast)...More

2  Thank clarechiosso39
Response from Jessica L, Guest Relations Manager at Mansion Hotel & Spa at Werribee ParkResponded 1 week ago

Dear Clarechiosso39, Thank you for your review. Our apologies for the experience you had while staying with us. I would like to learn more of this matter, may I trouble you to send me your contact number via my email at guestrelations@mansionhotel.com.au. I will reach...More

Reviewed 1 week ago via mobile

great location! friendly staff. Rooms are small and minimalistic! Breakfast buffet setting is terrible, the breakfast service was very poor! waited 20 mins to be asked for a hot beverage, been chasing bred, juice eggs on both mornings! Not sure if understaffed ore just incompetent?More

2  Thank jodi037
Response from Jessica L, Guest Relations Manager at Mansion Hotel & Spa at Werribee ParkResponded 1 week ago

Dear Jodi, Thank you for your review. We are also very disappointed to learn about your experience, this is not what we wish for our guests to have while stayed with us I would like to discuss with you more of this matter, please send...More

Reviewed 2 weeks ago

We had a Luxury Escapes package to the Mansion and couldn't have been happier with our 2-day stay. The lovely young lady at Reception took one look at my 2m tall husband and gave us a complimentary upgrade from a Queen Bed to a King,...More

1  Thank Steph G
Response from Lancemore-Mansion, Guest Relations Manager at Mansion Hotel & Spa at Werribee ParkResponded 2 weeks ago

Dear Steph, Thank you for sharing your fantastic experience at Mansion Hotel and Spa with other travelers! We are delighted that you had a great time staying with us. As you can see, we are indeed very strong with conference and wedding events. Please feel...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$ 151 - US$ 265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 151 - US$ 265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (837)
Room & Suite (119)
Dining (58)
Pool & Beach (20)
Business Centre & Event Rooms (22)
Family and Play Areas (4)
Questions & Answers
Ask a question
ttah1
28 December 2017|
AnswerShow all 2 answers
Response from CAZ616629 | Reviewed this property |
Hi To our knowledge there isn't a Hair Salon At Werribee Mansion but the suburb of Werribee is quite close and there would be hair salons there.
1
Vote
austrider
18 August 2016|
Answer
Response from Dee-GuestRelations | Property representative |
Dear austriser, You certainly can by asking Front Desk. The cost is $20 per person. Warm regards,
1
Vote
live2bwinendined
13 April 2015|
AnswerShow all 2 answers
Response from Morag C | Reviewed this property |
Hi...not really able to help, sorry. We arrived by train/taxi at mid afternoon and checked out the next day to go to the safari, and left our luggage with the main desk to care for until our return. As above check-in is... More
0
Votes
Room Tips
"Superior rooms are more spacious"
Read review
"Don't bother"
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"We were on the second level and it was very quiet I probably would avoid near the restaurant rooms."
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"Our room had a view of the clock tower, which was great"
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