We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western The Birch Hotel

TravelocityUS$ 114*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Best Western The Birch Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

380 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 373: English reviews
Start your review of Best Western The Birch Hotel
 Click to rate
Calgary
Reviewed 1 week ago

I come here a few times each year on business. The staff are always helpful and the rooms have basic tea and coffee. The train station is a nice 30 minute walk. There are stores in walking distance. Gatwick airport is a 15-minute train ride away. The restaurant and buffet on weekends is quite good. This is an older property...

 Report
Helpful?
Thank pjdm
Milton Keynes, United Kingdom
Reviewed 1 week ago

We stayed here for one night so we could do some activities in the area. The main hotel is a beautiful old building, with an amazing twisting detail to the chimneys! The main staircase & stained glass windows are beautiful. We stayed in one of the older rooms which was very clean & contained everything we would need for one...

 Report
Helpful?
Thank cavysqueak
Patrick W, General Manager at Best Western The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your recent stay at the Birch Hotel Haywards Heath as it is important to me i receive guest feedback. I am pleased to read that your stay met with your expectations and we look forward to welcoming you back to the Birch Hotel in the future . best regards Patrick Wall General...

Herefordshire, United Kingdom
Reviewed 3 weeks ago via mobile

Walls very thin.... sleepless night as the couple in the next door room were very noisy, left very early to get home to get some sleep! Other than that OK....staff welcoming and friendly, would I stay again ... probably not

 Report
Helpful?
Thank Ian B
Patrick W, General Manager at Best Western The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your recent stay at the Birch Hotel Haywards Heath as it is very important to me I receive guest feedback. I am very sorry to read that your sleep was disturbed by noisy guests and I do offer my sincere apologies for this it is always regrettable when other guests are not...

Thirsk, United Kingdom
Reviewed 4 weeks ago

Visiting family locally there were not many places to chose from. However this is a good quality 3 star hotel in a lovely building which we would happily stay in again. Our ensuite room was in a quiet ground floor location as requested, small but functional, clean with comfy beds and had good pressure from the shower over the bath....

 Report
Helpful?
Thank Adela S
Patrick W, General Manager at Best Western The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your recent stay at the Birch Hotel Haywards Heath as it is important to me I receive guest feedback . I am pleased to read that we met with your expectations and we look forward to welcoming you back to the Birch Hotel in the future . best regards Patrick Wall General...

Horsens, Denmark
Reviewed 19 April 2017 via mobile

A good hotel which I have stayed at several times for business purposes. It is typical British with classic decor and charm. Breakfast is good and offers "full English" Staff is very helpful. I would not recommend the restaurant for dinner.

 Report
Helpful?
Thank alte_arild
Patrick W, General Manager at Best Western The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your stay at the Birch Hotel Haywards Heath as it is important to me I receive guest feedback. I am pleased that in the main you enjoy your visits to the Birch but of course am sorry to read your comment concerning the dinner, we are always trying to improve our offering...

Milton Keynes, United Kingdom
Reviewed 4 April 2017

The food was excellent and the service faultless at a birthday lunch in a private room. Nothing was too much trouble and this made for a relaxing and enjoyable get-together for 3 generations. The staff were all charming and helpful.

 Report
Helpful?
Thank Hilary0530
Patrick W, General Manager at Best Western The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your Family luncheon at the Birch Hotel as it is important to me I receive guest feedback as this assists me in evaluating our performance. I am delighted to read that the occasion went well and the 3 generations all enjoyed the special occasion. Your kind comments will be passed on to...

Aylesford, United Kingdom
Reviewed 3 April 2017

On a day trip out with our favourite coach company - Brookline of Ryarsh Kent this was the venue for our Sunday lunch We were welcomed by staff and shown to our tables in the dining room and enjoyed a three course tradition English roast which was well cooked and very tasty

 Report
Helpful?
Thank nobby69010
Patrick W, General Manager at Best Western The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your recent Lunch at the Birch Hotel, Haywards Heath as it is important to me I receive guest feedback as this assists me in evaluating our performance. I am pleased to read that you enjoyed the Coach Stop Lunch and do hope you enjoyed the rest of your day and journey best...

Surrey, United Kingdom
Reviewed 1 April 2017 via mobile

Lovely double room with a fantastic bathroom which was large and well designed. Had a dual aspect room which I love! The bar is lovely with a nice atmosphere for pre-dinner or after-dinner drinks. The breakfast in the restaurant is nice and dinner is ok but I would recommend going out for dinner if you are able.

 Report
Helpful?
Thank Ehopkins7
Patrick W, General Manager at Best Western The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your recent stay at the Birch Hotel on Trip advisor as I welcome all guest feedback as this assists me in evaluating our performance. I am pleased to read that your stay met with your expectations and we look forward to welcoming you back to the Birch Hotel , Haywards Heath in...

United Kingdom
Reviewed 30 March 2017

The hotel is about a ten minute walk from the town centre and on the main road heading to Lewes or towards London. It has a decent sized free car park and despite the busy road, this could not be heard inside. I found the staff very polite and professional in all departments. The rooms are of a reasonable size,...

 Report
Helpful?
Thank Viatori-lasso
Patrick W, General Manager at Best Western The Birch Hotel, responded to this review

Thank you for reviewing your stay at the Birch Hotel on Trip advisor as I welcome all guest feedback as this assists me in evaluating our performance. I am pleased to read that your stay met with your expectations but am sorry to read that the evening meal was not of good quality or taste this I will discuss with...

Eastbourne, United Kingdom
Reviewed 26 March 2017 via mobile

Great value for money, helpful staff...easy checking in...and out for that matter...plenty of choice at breakfast...the sausages were particularly nice...given plenty of notice that the clocks go forward so don't miss breakfast! The bar looks lovely but once 4-5 people occupy the bar...it is difficult to place an order...it's a shame as we would have liked a night cap...overall a...

 Report
Helpful?
Thank Coinneach1957
Patrick W, General Manager at Best Western The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your recent stay at the Birch Hotel as it is important to me I receive guest feedback as this assists me in evaluating our performance. I am pleased to read that your stay met with your expectations and we look forward to welcoming you back to the Birch hotel in the future...

42 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (29)
Viewed
Dining (3)
Viewed
Room/Suite (1)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Hotel & Grounds (2)
Viewed
Other (11)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Haywards Heath
7.1 km away
The Hickstead
The Hickstead
#1 of 1 in Bolney
462 reviews
6.3 km away
Premier Inn Burgess Hill Hotel
4.4 km away
Ockenden Manor Hotel & Spa
Show Prices
Show Prices
Show Prices
12.6 km away
South Lodge Hotel
South Lodge Hotel
#1 of 2 in Lower Beeding
1,569 reviews
11.6 km away
The Roebuck Hotel
The Roebuck Hotel
#1 of 2 in Forest Row
520 reviews
8.1 km away
The Bull
The Bull
#1 of 1 in Ditchling
218 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Birch Hotel is located in the West Sussex town of Haywards Heath , 3 miles from Burgess Hill, 18 miles from Brighton and 15 miles from Gatwick Airport. The original building was built in c.1874 And still retains some of the original features, including oak panelling in the lounge area and stained glass windows on the main staircase. The Birch Hotel has undergone extensive refurbishment over the last few years making it the perfect venue for business or leisure. The main facilities of The Birch Hotel are: 51 en-suite bedrooms, all with Free wired internet access, 6 Conference rooms ideal for interviewing up to theatre style for 60 persons, (all rooms have wireless internet access), 3 banqueting rooms suitable for the small family celebration from 10 guests up to 80 guests for a seated reception. The Birch Hotel is licensed for Civil and Partnership ceremonies. The Birch offers the Courtyard resytaurant or our new modern Bistro Bar for dining .On site free carpark with a small side garden. The Hotel is Non Smoking throughout. ... more   less 

Additional Information about Best Western The Birch Hotel

Address: Lewes Road, Haywards Heath RH17 7SF, England
Region: United Kingdom > England > West Sussex > Haywards Heath
Price Range: ₹ 6,351 - ₹ 8,425 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western The Birch Hotel 3*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Priceline, Hotwire, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Best Western The Birch Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Haywards Heath
Haywards Heath Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western The Birch Hotel staff and other travellers.
4 questions
Ask a question
Dover, United Kingdom
1 month ago
Surrey, United Kingdom
3 months ago

See all questions (4)

Questions? Get answers from Best Western The Birch Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a ground floor facing the car park and it was fine”
bushwacker67, 3 Mar 2017 | Read review
“Didn't stay...”
RexC_13, 1 Mar 2017 | Read review
“Never stayed there, used restaurant only.”
Wilma1114, 3 Dec 2016 | Read review
“VERy well run best western”
H9667RSjohnh, 30 Oct 2016 | Read review
“Our accessible room was on ground floor and very quiet, just behind reception”
747Lyn, 2 Jun 2016 | Read review
5 of 5
Travelocity
US$ 114* /night
View Deal
HotelQuicklyUS$ 148
Hotels.comUS$ 114
Expedia.comUS$ 114
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates