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Bridge House Hotel

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1 room 2 adults 0 children
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Bridge House Hotel
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280 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Torquay, United Kingdom
Reviewed 1 week ago

So many things wrong with the room! We booked an executive room hoping it would be comfortable and nicely furnished. Unfortunately although it was supposed to have been refurbished that must have been at least 10 years before as it looked rather tired. We reported all the faults to reception but only one was fixed during our 4 night stay...

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Thank Nick S
Reviewed 2 weeks ago

A group of about 30 of us booked a room for a buffet lunch. The food and service were very good, there was a wide variety of foods which were mostly hot, with some salad items (our choices). The room was very comfortable and we had an enjoyable meal. Unfortunately the room that we had been allocated did not have...

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Thank Jansee2014
Cambs
Reviewed 3 weeks ago

To start with the good things – those staff that were working on Christmas Day and Boxing Day were fantastic, especially the poor Spanish waiter left to deal with breakfasts on his own. He was very hard working, diligent and good humoured, despite being chronically over-worked and having some demanding guests to deal with. But the hotel really should have...

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Thank StuartCambs
Horley, United Kingdom
Reviewed 4 weeks ago via mobile

We are very impressed with the recent Xmas lunch. Excellent food fantastic swing singer. Buffet style starters and desserts. Waitress service main course. Friendly staff and food hot and tables crisp white tablecloth.

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Thank mootymeister64
Oxted, United Kingdom
Reviewed 4 weeks ago via mobile

After reading some recent reviews, we were concerned that the food and entertainment was not going to be that good. However, what a fab fab day we had! The food was fantastic and the music was outstanding. Staff could be a little smarter but they were attentive and polite.

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Thank pinkiepands
surrey
Reviewed 5 weeks ago

I was here last saturday for our work christmas party, unfortunatley the evening was completely spoiled by inedible food, horrendous wait between courses, we sat down at 7.30pm and was finally served dessert at gone 11pm, and surly and extremely rude staff. No apology or explanation was given on the evening. My Manager has been trying to contact Dana, the...

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1Thank playgirl-7
Surbiton, United Kingdom
Reviewed 12 December 2016

What can I say?... the list is endless.. one barman trying to serve pre-dinner drinks to around 20 people..a restricted view of the act..we didn't get our starters until 8.30pm, mains turned up when the Abba act was on so we couldn't get up to dance..and the desert were served after 11pm!! The staff and management did not address the...

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3Thank manager634
Horley, United Kingdom
Reviewed 11 December 2016

Attended a pre-Xmas dinner last night at which it became very clear very early that the organisation & management both back & front of house was abysmal. Not enough bar staff to begin with to cope with the number of guests the hotel knew were coming; followed by a truly epic wait for the food service. Some people on our...

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2Thank Paul M
Epsom, United Kingdom
Reviewed 11 December 2016

Arrived 7.15 pm awaited an age for pre dinner drink. This was only the begining of what was to be an evening of waiting. I won't bore with details but the service was a disgrace but more telling was the lack of professional response. The young inexperienced manageress failed totally to address the situation. Having been regular patrons over many...

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3Thank Derek P
Horley, Surrey
Reviewed 11 December 2016

Attended the Christmas Party Night with friends which was advertised as an Abba Tribute Night, 3 course meal and disco. Seated at 7.30 and waited ages for first course. Everything was so chaotic that our mail course didn't arrive until 9.45 pm. There was obviously something seriously wrong in the kitchens. The staff struggled to get the food to the...

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2Thank GeorgieHorley

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All bedrooms and public areas now fully refurbished! All air conditioned, complementary broadband, in room movies, large beds with cozy duvets. New menu in restaurant. All looking stylish and offering maximum comfort. ... more   less 

Additional Information about Bridge House Hotel

Address: Reigate Hill, Reigate RH2 9RP, England
Region: United Kingdom > England > Surrey > Reigate
Price Range: ₹ 4,564 - ₹ 8,630 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bridge House Hotel 3*
Number of rooms: 39
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Also Known As:
Bridge Hotel Reigate
Bridge House Hotel Reigate
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Questions & Answers

Questions? Get answers from Bridge House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles 872nicks, 11 Jan 2017 | Read review
“Go somewhere else...”
 of 5 bubbles DamianC782, 18 Oct 2016 | Read review
“Rooms 33 - 36 are the quietest seeing as they're furthest away from the main road.”
 of 5 bubbles Madelaine1003, 27 Aug 2016 | Read review
“Good value for money”
 of 5 bubbles SunCity1986, 7 Aug 2016 | Read review
“Balcony rooms were nice”
 of 5 bubbles 775simoneh, 5 Aug 2016 | Read review
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