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    Thatchers Hotel

    729 reviews
    #3 of 3 Hotels in Leatherhead
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    Guildford Road | East Horsley, Leatherhead KT24 6TB, England
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    US$ 84
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    Traveller (193)
    Room & Suite (60)
    Dining (13)

    About

    3.5
    Very good
    729 reviews
    Location
    Cleanliness
    Service
    Value
    Full view
    Property amenities
    Free Parking
    Room Service
    Restaurant
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Banquet Room
    Business Centre with Internet Access
    Conference Facilities
    Meeting Rooms
    Multilingual Staff
    Non-Smoking Hotel
    Wheelchair Access
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    Room features
    Non-Smoking Rooms
    Suites
    Good to know
    HOTEL STYLE
    Classic
    Business
    HOTEL CLASS
    729Reviews
    219Photos
    6Q+A
    100Room tips

    ReviewsSee all 6 questions

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    Traveller rating
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    Popular mentions
    What a pleasant surprise
    After reading previous reviews I was not expecting much, however I was pleasantly surprised. Thatchers is a charming hotel, staff were friendly, rooms clean and well appointed. The bed were very comfortable. You can eat at the hotel or take a short walk to a charming old…
    Read more
    Date of stay: January 2019
    Response from AndrewV1913, General Manager at Thatchers Hotel
    Responded 2 weeks ago
    Dear Sir, I am thrilled that you enjoyed your stay here with us at Thatchers Hotel. I am very pleased. I hope you return again in the near future. Kind regards Andrew Vales
    Read more
    Booked late but no problem.
    Friday night, I needed a b&b and there was no fuss with the booking. Bargain rate giving excellent value for money. Breakfast buffet was ok too, although a variety of fruit would have been nice rather than just water melon.
    Read more
    Date of stay: January 2019
    Response from AndrewV1913, General Manager at Thatchers Hotel
    Responded 4 weeks ago
    Dear Guest Thank you very much for your kind comments. We look forward in seeing you very soon. Kind regards Andrew Vales
    Read more
    disappointed
    We stayed in this hotel for two nights in November. Unfortunately it wasn't the best weekend away. We complained about the cleanliness of the bathroom - particularly about disgusting lime scale. It looked like it had not been cleaned for months. Secondly, we complained about…
    Read more
    Date of stay: November 2018
    Response from A V, General Manager at Thatchers Hotel
    Responded 5 Jan 2019
    Dear Guest I am sorry that you feel that we didn’t help. I have been informed in relation with your stay. My team informed you that there was no event. We also checked all the noises and Informed you that we couldn’t find anything. To relate that you may have possibly been bitten by something is a very serious comment. We have had over 1980 Guests over the month of December and not one issue ,we inspect all our rooms regularly and I believe that my manager also offered you to come back one night stay. I really don’t understand what else you would like. I shall be getting in contact with you during this week. Kind regards Andrew Vales
    Read more
    Group on deal
    On arrival at hotel all was fine and reception staff were very polite. First room was not perfect for us but we were moved without fuss until all was to our satisfaction. Hotel is old and so we accepted some things as this is not a brand new 5 star plus hotel but an older…
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    Date of stay: December 2018
    Response from A V, General Manager at Thatchers Hotel
    Responded 2 Jan 2019
    Dear Guest Thank you for your comments , we are under a full refurbishment, we hope that you will enjoy it once finished We look forward in seeing you soon Kind regards Andrew Vales
    Read more
    Excellent stay
    I stayed at this hotel during the festive period whilst visiting family, driving through the entrance of the hotel you could see it was a lovely old style building, walked in to reception was met by a friendly young lady receptionist who guided to our room and was told it was on…
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    Date of stay: December 2018
    Response from A V, General Manager at Thatchers Hotel
    Responded 2 Jan 2019
    Dear Guest Thank you for your kind comments, it’s a real Pleasure to see how our guests enjoy their stay. Once more thank you Look forward in seeing you very soon Kind regards Andrew Vales
    Read more
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    123456…12
    Are there any decent hotels near by? You know, proper ones where the receptionist isn't obnoxiously rude and the manager actually follows up his promise to contact you?
    Dear Sir, Can you kindly send us a message so we can contact you.
    0 votes
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    When is the lady on reception going to go on a customer services course? The long and comprehensive one.
    I take it that she wasn't very helpful then? 😕
    2 votes
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    How long will your refurbishment take? Will it be completed by mid September as we have booked but alarmed by all the poor reviews
    Hi, The refurbishment is already underway with many of the rooms already having brand new beds and TV's. The refurbishment is planned out to minimise disruption to our guests and I am confident your stay will be comfortable. Please feel free to contact us for more information about the refurbishment: 01483 280 503 Kind regards, David Marketing at Surya Hotels
    2 votes
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    Hi how far is the hotel from Watts Gallery, thanks
    I'm not sure, but as it's just to the southwest of Guildford, I would reckon about 30minutes from the hotel.
    1 vote
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    Do you have disabled facilities? I am looking for a room with double bed and wet room
    PreviousNext
    12
    "room 518 to avoid"
    "Don't go basically, not clean and in need of repair"
    "Request one of the newer refurbished rooms rather than the older rooms."
    "Ground floor was quiet"
    "eat the food it was amazing"
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    123456…20
    PRICE RANGE
    US$ 56 - US$ 104 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    ramada guildford / leatherhead hotel leatherheadramada leatherheadleatherhead ramada
    FORMERLY KNOWN AS
    Ramada Guildford
    LOCATION
    United KingdomEnglandLeatherhead
    NUMBER OF ROOMS
    87
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