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Travelodge Croydon Central Hotel

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Travelodge Croydon Central Hotel
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439 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Brighton, United Kingdom
Reviewed 21 April 2016

This hotel is situated in the centre of Croydon, just a minute or so from the main railway station and trams pass the front door of the hotel to connect.. My young son (13) and I stayed and had a restful night in a room that was comfortable and clean with all the facilities you would expect to find in...

Review collected in partnership with Travelodge
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Helpful?
Thank pagehenry
TravelodgeUK, Remy from the Social Media Team at Travelodge Croydon Central Hotel, responded to this review

Thank you for providing feedback of your experience at our Croydon Central Travelodge. We're so pleased to hear you enjoyed your stay and your room was clean and comfortable. We’re also delighted to learn of your positive experience regarding our breakfast. We will be sure to pass your comments to the hotel and we do hope you stay with us...

Dublin, Ireland
Reviewed 19 April 2016 via mobile

Stayed there for 2nightsin April . Looks deceiving when you walk through front door.have to get lift to 1st floor To go to reception .nice seating area. Only fault I have is changed there chairs to plastic ones.a bit hard and if you leaned back on the chair you would fall Beds very comfortable.if you smoked you would have to...

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Helpful?
Thank John K
TravelodgeUK, Nicolas from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

Thank you for taking the time to let us know about your stay. We’re so pleased to learn that you enjoyed the comfort and cleanliness of your room as it is our aim to provide all our guests with positive stays such as yours. We will ensure that your comments are passed to the hotel manager so we can ensure...

Reviewed 18 April 2016 via mobile

Don't stay in this hotel . The food was unedible . Gone off salad was served to us . The bedrooms smelt of cigarettes. Freezing cold . Noise all night The rooms were not clean The shower curtain was mildew. I complained to Sarah the manager . She was supposed to be rectifying the situation and crediting my travelodge account...

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Helpful?
Thank Abbie B
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Croydon Central Hotel, responded to this review

Thank you for submitting your review of our Croydon Central Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website so our customer service team can investigate your visit with the hotel. Thank you again for posting your comments and we...

Farnborough, United Kingdom
Reviewed 14 April 2016

We decided to stay here just for a bit of fun, as we used to work in this building before it became a hotel. The staff were very enthusiastic when I explained our reasons, and got us exactly the room we wanted, as close as possible to where my wife and I first met. So that was fun. But now...

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Helpful?
Thank middleagedpubgoer
Croydon, United Kingdom
Reviewed 9 April 2016

Worst stay at a hotel ever. Dirty, staff not a clue, no food as oven was broke, booked double room only set out for one person, Card keys never worked and had to keep going to reception to reset. Very poor all TRavelodge money must have gone on advertising nothing else.

Review collected in partnership with Travelodge
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Thank edenkane2016
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Croydon Central Hotel, responded to this review

We're so sorry to hear about your recent experience at our Croydon Central Travelodge but we appreciate you taking the time to leave us your review. We would like to hear more about your stay, therefore may we kindly request you contact us via our website so our customer service team can investigate your visit with the hotel. Thank you...

Island of Anglesey, United Kingdom
Reviewed 9 April 2016

Room stank of smoke, got an electric shock from heater and loud working all night, no one on reception all through the night and the room had not even been cleaned the carpet was filthy., good location and handy for the station and tram links

Review collected in partnership with Travelodge
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Helpful?
Thank Leonie C
TravelodgeUK, Nicolas from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

Many thanks for submitting your review Leonie. We understand that your overall experience was not to the exceptional standard we strive for and we do apologise for this. I can assure you we will be passing on your valuable feedback directly to our colleagues in our hotel to enable us to improve the service we offer. If you wish you...

Reviewed 5 April 2016 via mobile

I was staying in Croydon central since Thursday the 31st. I checked out this morning 5th of April. Sunday me and my partner went out all day, we came back to find That the rubbish was just left there the sheets hasn't been changed. They were just tucked back in. They had black marks over the duvet cover. I went...

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Thank beccy-aaron14
Caterham, United Kingdom
Reviewed 5 April 2016 via mobile

Myself and my partner checked into the travelodge hotel for a little break. We checked in on the 31st of March for 5 nights. One day when we had been out we left the room vacant for the cleaners to change our bed sheets and remove the rubbish etc. The cleaners didn't even bother to change our bed sheets. They...

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Helpful?
Thank Aaron-Beccy1993
Southport, United Kingdom
Reviewed 4 April 2016

Stayed here for two nights and found the hotel very clean and the staff helpful. The hotel was reasonably quiet and had a cafe attached where we had breakfast. There is a choice of a full English breakfast or a lighter alternative. These were both fine and there was plenty of choice and room. Had trouble with our room key,...

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Helpful?
Thank jetsaver
TravelodgeUK, Nicolas from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

Thank you for taking the time to review your stay. We want all our guests to enjoy their time with us and we are really pleased to learn that this was achieved and that you enjoyed the comfort of your room and your experience in our bar cafe. Feedback is invaluable and a copy of your comments will be forwarded...

London, United Kingdom
Reviewed 3 April 2016

I travelled from Somerset to London with my partner as I needed to have a operation. Reception staff were busy talking to each other on arrival. Things got worse as we could not open our room door with the key & were told we would have to go down to reception every time we wanted to leave the room. Did...

Review collected in partnership with Travelodge
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Helpful?
Thank adw936
TravelodgeUK, Nicolas from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

Thank you for reviewing our Croydon Central hotel. We have passed on your comments to the hotel manager and we do apologise for the inconvenience you encountered during your stay with us due to the service you received. We aim to provide the best service possible to our guests and we will make the most of customer feedback such as...

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Amenities

Highlights
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet

Additional Information about Travelodge Croydon Central Hotel

Address: Norfolk House | Wellesley Road, Croydon CR0 1LH, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: ₹ 3,277 - ₹ 6,963 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Croydon Central Hotel 3*
Number of rooms: 149
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Also Known As:
Travelodge Croydon
Travel Lodge Croydon
Croydon Travelodge
Croydon Travel Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Croydon Central Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I dont know if all rooms face the same way? but the croydon road is a busy road,did not effect me as I left 7.30 am”
  • coffee making
  • Bed
  • TV
 of 5 bubbles patrickjohnvanspall, 2 Jan 2017 | Read review
“Make sure staff understand your food orders,”
 of 5 bubbles bazonian2015, 2 Oct 2016 | Read review
“A tip would be......turn around and find another hotel!”
 of 5 bubbles 134rita, 13 Sep 2016 | Read review
“high rooms lovely”
 of 5 bubbles I6687ZHamandaf, 31 Aug 2016 | Read review
“Lovely place near train station. Breakfast was great worth every penny”
 of 5 bubbles , 28 Aug 2016 | Read review
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