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Holiday Inn Express London Croydon

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Holiday Inn Express London Croydon
Holiday Inn Express London Croydon
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783 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express London Croydon
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Showing 567: English reviews
County Dublin, Ireland
Reviewed 11 August 2013

I booked this hotel through their own website and had to make my choice between Hallmark hotel and this hotel ,Stayed on Sunday and the room was very basic, the carpet was very old , cigarette marks on the carpet, the hairs on the sofa with dirty stains,my room was overlooking bins area so not a good view and was...

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Helpful?
1Thank Ideas4u
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Ideas4u, Thank you for your review about your recent stay at Holiday Inn Express London Croydon. We are sorry to read that our hotel was not up to your expectations. We value your comments and this assists us in continually improving the services and facilities we offer to our guest. Best regards, Sabrina

Weston-super-Mare, United Kingdom
Reviewed 9 August 2013

I booked this off Laterooms very late because of a last minute business trip so I just wanted something Branded rather than spend the time sussing out the 'local' hotels. When I arrived I was asked for an ID card....as an English Person, living in England, trying to check in to a hotel in London this caused problems. I tried...

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1Thank Nismo350z
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Kevlead67, Thank you for your feedback about your recent stay at Holiday Inn Express London Croydon. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests. It’s great to read that you found our rooms and the cleanliness of our hotel to be to your satisfaction....

Reviewed 28 July 2013

We stayed two nights , we had two separate rooms booked and the receptionist gave us rooms on same floor, that we found very nice. The area is full of restaurants and shops and we bought our own dinner, that staff was very happy for us to eat in their breakfast area. Rooms very clean, bathroom had only shower, but...

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Helpful?
Thank Flanaghan122
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Flanaghan122, Thank you for taking time to write a review about Holiday Inn Express London Croydon. Thank you again for your feedback. Best Regards Giorgia M.

Kingston-upon-Hull, United Kingdom
Reviewed 25 July 2013

Booked this hotel after a day out at Chessington Theme Park as the Holiday Inn there was fully booked and this one was only 12 miles away. The journey was horrendous (which I know is not hotels fault) took us over an hour to do the journey then had to mess about with multi storey car park that took us...

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Helpful?
Thank Steve G
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Steve G, Thank you for taking the time to write a review about Holiday Inn Express London Croydon. We regret that you decided not to stay with us. I was surprised to read your review, as your feedback to the reception team on the day was that you did not like the view from your room as it faced...

pontypridd
Reviewed 24 July 2013

This has to be the worst holiday inn ive ever come across, stayed 2 nights on business, the room was dirty and smelly, the food was absolutely dire, no parking. had to pay £30 in a car park down the road. no wardrobe doors signs on windows not to leave open because of theft so room was like a sauna...

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1Thank angelpontypridd
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear angelpontypridd, Thank you for the feedback on your stay at Holiday Inn Express Croydon. We are sorry to hear that you were not satisfied with your stay. As brand standard at Holiday Inn Express there are no doors on wardrobes. In relation to window opening, for safety regulations they cannot be opened completely in order to avoid accidental fall....

Reviewed 24 July 2013 via mobile

They are in the perfect location as they are few steps away to the shops. Affordable rates but unfortunately we stayed there during hot weather. The airconditioning is not working well.we have to borrow electric fAns to at least have circulation of air.we complained about it again the next day and they managed to fix it. But there's no make...

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Helpful?
2Thank CutieCarol
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Cutie Carol, Thank you for your review on your recent stay at Holiday inn Express Croydon. We regret that we were not able to meet your expectations in a few areas. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guest. It’s great to read that...

Dusseldorf, Germany
Reviewed 22 July 2013

I chose to stay here with my husband for our vacation to London. This hotel has decent reviews on this website and is within walking distance from the East Croydon National Rail station. That's about the end of the line for good things about this hotel. The air conditioning is not working in our room and the front desk keeps...

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Helpful?
Thank rmdan14
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear rmdan14, Thank you for your review on your recent stay at Holiday Inn Express London Croydon. We regret that we fell below your expectations in a few areas. We are glad to read that you found convenient the proximity of our hotel to East Croydon Station. The feedback we receive will be used to consider for upgrades needed. We...

Linton, Indiana
Reviewed 20 July 2013

We refused to pay the outrageous prices in the city center. So we got a great rate here at HIX Croyden. Typical Holiday Inn. It is just a room that is clean and serves the purpose. I always sift brought pages of reviews before I settle on a property. There is always someone who is mad that is not a...

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1Thank Kim C
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Kim C Thank you for taking time to write a review about Holiday Inn Express London Croydon. Thank you again for your feedback. Best Regards Giorgia M.

London, United Kingdom
Reviewed 14 July 2013

It was very expensive for a budget hotel and no shareholder discount was available at the time due to Wimbledon - Croydon is scarcely a Wimbledon hotel? I am also disappointed about the highhanded way with my credit card. Having made it very clear when booking that while I would give a credit card number to secure the booking I...

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Helpful?
3Thank mpm_13
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear mpm_13, we are very sorry to read that your stay at Holiday Inn London Croydon was not completely satisfactory. As stated in our website we have limited carpark on site and we do not reserve parking for late arrivals. We are glad to know that you found our breakfast staff helpful and friendly. I hope that you will give...

Lancashire, United Kingdom
Reviewed 12 July 2013

The Holiday Inn Express in central Croydon is a perfect budget hotel. Clean rooms, clean public spaces and friendly, helpful staff. My only slight niggle is that they don't have their own car park but the nearest is a 2 minute walk away so that isn't a problem really. In the hotel there is a simple bar and breakfast area....

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Helpful?
1Thank CheshireChap58
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear CheshireChap58, Thank you for taking time to write a review about Holiday Inn Express London Croydon. Thank you again for your feedback. Best Regards Giorgia M.

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Express London Croydon is the ideal location for business and leisure travellers visiting Croydon, only 15 mins from Central London by train. The hotel boasts 156 contemporary style, air-conditioned, en-suite bedrooms each with high speed internet access offering guests a comfortable and connected stay .After a great night’s sleep, they enjoy our FREE Hot buffet breakfast All this is coupled with conference facilities for up to 70 people on a dedicated floor. WiFi in the lobby area is free to all guests. ... more   less 

Additional Information about Holiday Inn Express London Croydon

Address: 1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: ₹ 4,166 - ₹ 6,862 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London Croydon 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Holiday Inn Express London Croydon Hotel Croydon
Express London Croydon
London Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London Croydon staff and other travellers.
16 questions
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Liverpool, United Kingdom
24 days ago
Chennai, India
over a year ago

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Questions? Get answers from Holiday Inn Express London Croydon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Preferable to take floors above 5th floor for a good view of the town”
 of 5 bubbles SatishSvn, 26 Feb 2017 | Read review
“Difficult as we had a room on 6th floor which was okish but not brilliant”
 of 5 bubbles SanjayG471, 8 Feb 2017 | Read review
“Not lower rooms due to outside noise.. not sure when construction works will finish”
 of 5 bubbles harrid982, 22 Jan 2017 | Read review
“Not ones that have been recently painted. Don't take the risk, book elsewhere.....”
 of 5 bubbles CraigF865, 6 Dec 2016 | Read review
“Don't even consider booking at this hotel !!!”
 of 5 bubbles guye891, 29 Nov 2016 | Read review
5 of 5