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Holiday Inn Express London Croydon

871 reviews
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Traveller (234)
Room & Suite (314)
Dining (59)
Overview
  • Excellent20%
  • Very good42%
  • Average22%
  • Poor10%
  • Terrible6%
Travellers talk about
“hi express”(16 reviews)
“high street”(20 reviews)
“free breakfast”(18 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Wheelchair Access
Business Centre
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (871)Write a Review
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All reviewshi expresshigh streetfree breakfastten minute walkthe breakfast areatrain stationbudget hotelsat navtown centrecentral locationlondon bridgedecent hoteltransport linksdouble bedcerealprimarkvictoria
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1 - 5 of 632 reviews
Reviewed 5 days ago

Before I start, let me applaud all the staff. My gosh did they have a lot to contend with this weekend and through it all they remained as polite and as helpful as they could. WELL DONE! So the disappointment started not long after we...More

Thank Jacquie S
Hotel's Favourite
Reviewed 7 November 2017

I have been staying in Croydon at least one night per week from September - November 2017. There is a significant amount of choice in Croydon for Hotels in the ~£100/night price bracket and having stayed at Jurys Inn and The Landsdown, I've found that...More

Thank tobes75
Response from HolidayInnExpressCR, Front Office Manager at Holiday Inn Express London CroydonResponded 4 weeks ago

Dear Guest, Thank you for your feedback, we value all our reviews in order for us to continue to provide an excellent service and also to improve facilities. We are glad you have enjoyed your stay and will continue to stay with us. We look...More

Reviewed 1 week ago via mobile

We stayed on Saturday 10th February for one night, we had requested a quiet room on a high floor and that's what we got in Room 801, also had a nice view across to Surrey Street market. The room was what you'd expect from a...More

Thank Samiloupepperell
Response from HolidayInnExpressCR, Manager at Holiday Inn Express London CroydonResponded 1 week ago

Dear Guest, Thank you for your time and effort writing this review. Every feedback is extremely important to us so we could improve our services. We are pleased to hear that you enjoyed our bed and breakfast. Also that our staff met your expectations. We...More

Reviewed 2 weeks ago

Booked online through IHG and got to the hotel to check in. The manager said we had to pay £100 cash deposit as we was paying by cash to stay at the hotel. The manger argued it was in the terms and conditions when we...More

Thank cld959
Response from HolidayInnExpressCR, GSA at Holiday Inn Express London CroydonResponded 2 weeks ago

Dear Guest, Thank you for your time and effort writing this review. It helps us to improve our services. Please accept our sincere apology and we do hope we will see you in the future. Kind Regards, Holiday Inn Express Croydon

Reviewed 3 weeks ago via mobile

I spent three nights at this hotel last week with two of my colleagus on business on B/B basis. We found the quality of food for breakfast very poor. We did not have breakfast on any of the mornings. Their is a bar that was...More

Thank Securityman186605
Response from HolidayInnExpressCR, Manager at Holiday Inn Express London CroydonResponded 3 weeks ago

Dear Guest, Thank you for your time and effort writing this review. Every feedback is extremely important to us so we could improve our services. We are pleased to hear that you enjoyed stay with us. Also just to let you know our bar is...More

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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$ 63 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 63 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (234)
Room & Suite (314)
Dining (59)
Amenities (26)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kirsty S
15 December 2017|
AnswerShow all 2 answers
Response from Chole R | Reviewed this property |
Yes they do have😊
0
Votes
Sharifa K
10 August 2017|
Answer
Response from HolidayInnExpressCR | Property representative |
Dear sharifa90, Our hotel is based 2 min walk from the high street. Croydon has plenty of hair salons. Kind Regards, Ugne Valinciute Guest Services Manager
0
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Room Tips
"Hugher the floor, the better the view"
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"Higher floors would be recommended for a room with a view."
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"Rooms facing Priddy's Yard (Primark loading bay) tend to be noisier and I've been woken by the bins..."
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"Try and get a room that does not have a link door."
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