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Hallmark Hotel Croydon Aerodrome

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Hallmark Hotel Croydon Aerodrome
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524 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Swindon, United Kingdom
Reviewed yesterday NEWvia mobile

Stayed at hotel for 2 nights and staff were fantastic, friendly , helpful especially Hari ! Good value for money, food was excellent,room spotless, good choice of drinks at bar, would definitely visit again !

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Helpful?
Thank milders50
Grays
Reviewed 1 week ago

First impression on entering the hotel is very good very nice reception, bar and restaurant. We had booked a double room but the room was a small single with a double bed. There wasn't a wardrobe only a metal thing attached to the wall with five coat hangers. the bed was pushed against the wall there were no bedside tables...

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Helpful?
2Thank Gillian W
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your helpful feedback, it seems you were staying in one of our city double rooms. These are sold at a lower price due to the space in the room. Hopefully this was what you booked with us? If not please contact us directly and we will look into the issue.

Sevenoaks District, United Kingdom
Reviewed 1 week ago

So good points - Very friendly staff who genuinely try to help - Nice sized rooms and bathrooms with good amenities, free reliable wifi, desk, chair, comfy bed, good sized TV, friddge, Tea and Cofee, ironing board, hair dryer. - Reasonable double glazing to cut down road noise ( its right on purley way) and free earbuds offered. - Good...

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Helpful?
Thank MrC1973
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your constructive comments. It is good to learn that overall you enjoyed your visit annd we do appreciate your helpful feedback.

Wigan, United Kingdom
Reviewed 1 week ago

I have stayed here once before and I thought it was time tompost a review. I stay at hotels every week as part of my work and this has to be one of my top three. Room was great, very spacious, well equied, and meet my needs perfectly. As a disabled guest on my arrival I was assisted to take...

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Helpful?
Thank sthorn2n
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the great review, it is sincerely appreciated. We really appreciate you taking the time to highlight a team member worthy of extra praise! Hopefully we will see you again soon.

Buckingham, United Kingdom
Reviewed 1 week ago

We stayed here as we attended a birthday party in Croydon. Prime reason is because this particular Hallmark hotel is dog friendly - and they genuinely are. We were welcomed with a cosy bed for our pooch, a dog bowl and a ball. We take all our own things anyway, but this was a really nice touch - thank you!...

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Helpful?
Thank PinkyKiwi71
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the great review. Its fantastic to learn that you enjoyed your visit and we do look forward to seeing you back with us again very soon.

London, United Kingdom
Reviewed 2 weeks ago

I have stayed at this hotel three times because of the exceptional customer service, the lovely, spacious rooms and the comfortable beds. Each time I have checked in, Sofia, one of the receptionists, has really been so helpful and very friendly. If ever there was a problem, she was so quick to sort it out for my partner and I....

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Helpful?
Thank twotickets2
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the great review and for taking the time to highlight a team member worthy of praise, we will ensure Sofia is rewarded for her great service. Hopefully we will see you again very soon.

Plymouth, United Kingdom
Reviewed 2 weeks ago

An overnight stay in a comfortable room at a good rate was much appreciated, as was the ability to swing the TV out and closer to the bed, and having a modern spacious bathroom. The commitment to correcting problems was the point that really stood out for me. A near-by fire-door was not closing correctly and the sound was very...

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Helpful?
Thank barbarar772016
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the fantastic feedback Barbara, it is great to learn that you enjoyed your visit. Hopefully we will see you again very soon.

New Delhi, India
Reviewed 3 weeks ago

Booking into the hotel was quick and easy as I had already booked in advance and made payment. The room on the 4th floor was very well presented, modern, well appointed and clean, but unfortunately very small, and I mean small, really small. It was okay for one person but had there been two occupants one of you would have...

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Helpful?
Thank G1927IHMarc_H
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your helpful review, it sounds like you were allocated into one of our newly refurbished city double rooms. Although smaller these are slowed at a lower rate so should still represent good value. Please let me know if this was not what you booked as otherwise we have made a mistake on your booking.

Reviewed 3 weeks ago via mobile

Lovely hotel, rooms clean staff friendly. Was up graded when arrived which was really nice. Only complaint was the double bed was in fact 2 singles which were not attached and kept dividing through night.

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Helpful?
1Thank beautyqueen81
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your helpful feedback, it is great to learn that your visit was enjoyable. Hopefully we will see you again very soon.

Andover, United Kingdom
Reviewed 3 weeks ago via mobile

We recently stayed two nights here to attend a wedding locally. The rooms were comfortable and clean. The staff were friendly and those in the restaurant were also very attentive. The food in the restaurant plus the wine list were also good and not pricey. We would stay again.

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Helpful?
Thank Beverley B
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the fantastic review! Great to learn that you enjoyed your visit, hopefully we will see you soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The transformation continues - the £2 million refurbishment at Hallmark Croydon, formerly the Aerodrome, is gathering pace. Originally built in 1928 to serve the airport, it has a well loved heritage in Surrey. Alongside the 50 newly designed bedrooms, the stunning lobby, stylish lounge bar and Brasserie are beginning to take shape with completion due at the end of October. Need a meeting venue? For those organising meetings and events, Hallmark Hotel in Croydon offers a range of delightful rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Relax in one of 110 bedrooms or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the Brasserie. Whatever your taste, we're sure to offer something for everyone. When the workday is done, why not unwind in the Nuffield Health with an energetic workout, exercise class, relax in the jacuzzi or a quick dip in the pool - situated across the road from the hotel! Residents benefit from FREE access to the club. ... more   less 

Additional Information about Hallmark Hotel Croydon Aerodrome

Address: 680 Purley Way, Croydon CR9 4LT, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: ₹ 4,152 - ₹ 8,236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Croydon Aerodrome 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel
Hotel Style:
#2 Luxury Hotel in Croydon
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Croydon Aerodrome staff and other travellers.
3 questions
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Glasgow, United Kingdom
8 months ago
Kuala Lumpur, Malaysia

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Questions? Get answers from Hallmark Hotel Croydon Aerodrome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a non road facing room would be considerably quieter but the road noise was not a massivve problem after 11pm”
 of 5 bubbles MrC1973, 25 Nov 2016 | Read review
“check room size first”
 of 5 bubbles G1927IHMarc_H, 15 Nov 2016 | Read review
“There are no quiet rooms in this hotel, its too near a busy road.”
  • View and noise from My 'Quiet' room. Room 100
 of 5 bubbles coolkitty, 26 Oct 2016 | Read review
“Avoid the city view rooms if you like space. Ask if the room has been renovated.”
 of 5 bubbles TheLondonGuy, 21 Oct 2016 | Read review
“If you want quiet tr for a room at the back, as this hotel is situated on the A23”
 of 5 bubbles susanwV6602QY, 18 Oct 2016 | Read review
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