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Macdonald Frimley Hall Hotel & Spa

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Macdonald Frimley Hall Hotel & Spa
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1,892 Reviews from our TripAdvisor Community

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There are newer reviews for Macdonald Frimley Hall Hotel & Spa
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Showing 1,869: English reviews
Reviewed 2 weeks ago via mobile

We booked this hotel last minute for three nights after previously staying at one of their sister hotels in the Lake District. We were expecting a similar experience but sadly this was not the case. On arrival we were initially impressed with the stunning setting and reception area. We had booked the standard double room which was small and in...

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Helpful?
1Thank Lizzie T
uk
Reviewed 4 weeks ago

I had booked a last minute room in this hotel I decided to book a feature room which was located in the old part of the building the room was clean and very pretty with old furniture the bed was more like a small double but still very nice there was toweling robes and slippers laid out for us and...

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Helpful?
Thank laverneLondon
gm_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear LaverneLondon, Thank you so much for your personal feedback to Trip Advisor in regards to your recent visit to Frimley Hall Hotel & Spa. Firstly and foremost I personally apologise that we did not meet some of your personal expectations while residing at Frimley Hall. I have also shared you comments with my General Manager and Restaurant Manager and...

Reviewed 4 weeks ago via mobile

My partner and I stayed overnight here for his birthday. I booked the dinner, bed and breakfast option. When checking in a friendly young girl told us that, as it was his birthday, we had been upgraded from our original standard double to a double suite in the main house! They even gave us a bottle of wine to celebrate...

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Helpful?
Thank Nicolle K
gm_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear Nicolle K, Thank you for taking the time to review your recent stay at Frimley Hall Hotel & Spa. I was delighted to read you enjoyed your overall stay with us and the team went the extra mile to ensure your partner had an enjoyable birthday with us. I have noted your comments regarding the lighting and time delay...

Westcliff-on-Sea, United Kingdom
Reviewed 4 weeks ago

This was our fourth and final time at Frimley. Despite promises from former General Manager things have gone downhill even more. We arrived for a 2pm checkin (as advertised on the website) to be told that check in is now 3 pm. This stopped uu changing for our Annual Lunch with our family. On returning, we ordered drinks and a...

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Helpful?
7Thank David L
gm_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear David L, Thank you for taking the time to review your recent stay at Frimley Hall Hotel & Spa. Firstly and foremost I personally apologise that we did not meet some of your personal expectations while residing at Frimley Hall. I have also shared you comments with my General Manager and like me he is uncomfortable. I be delighted...

Oxford, United Kingdom
Reviewed 5 weeks ago

The outside of the Frimley Hall is lovely: a beautiful manor house, set in a park. And so is the entrance hall / lobby, with wood panelling and stained glass windows. And a lovely fireplace, and a pleasant Christmas tree (as we are in season). Then you go to your room, and the dream dissolves. Why is it that mid-range...

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Helpful?
2Thank Lucio F
gm_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear Lucio F, Thank you for taking the time to review your recent stay at Frimley Hall Hotel & Spa. I was delighted to read of your lovely first impressions of our beautiful hotel and entrance, it most certainly has that added charm to an arrival. I was however disappointed to read of your bedroom experience, we are continuously improving...

Basingstoke, United Kingdom
Reviewed 13 December 2016

We had our wedding here in September and to say it was perfect is an understatement! From the first time we met with our wedding co ordinator to the actual day everything was seamless. We first dealt with Abi who was fantastic but then got handed over to Evie due to Abi getting a promotion. The handover was thorough with...

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Helpful?
Thank dollywithatrolly
gm_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear dollywithatrolley, Thank you very much for taking the time to review your recent stay with us. I was delighted to read your kind words following your wedding with us, may I add you were both a pleasure to look after. Rest assured I will share your kind comments with the team who will be pleased to learn that you...

Reviewed 5 December 2016 via mobile

First impressions were great. Lovely reception area, which was decorated for Christmas... Got a great feel as we're arrived. We booked one of the posher rooms (it was a special occasion) and we were not disappointed... Spacious and luxurious. Went to the bar for drinks, which were took to the lounge area. Amaretto sour cocktails were great and the lounge...

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2Thank Antstephenson
gm_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear Antstephenson, Thank you so much for your personal feedback to Trip Advisor in regards to your recent visit to Frimley Hall Hotel & Spa. Firstly and foremost I personally apologise that we did not meet some of your personal expectations while residing at Frimley Hall. I have also shared you comments with my General Manager and Head Chef and...

Hook, United Kingdom
Reviewed 3 December 2016

I have being trying to contact this hotel since October to express my disappointment regarding an afternoon tea experience. To date I have had an email saying we will be in touch but despite mailing twice more and getting no response from Hotel reception I feel I need to comment publicly. I gave friends a tea voucher for a special...

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2Thank Jenny R
W yorkshire
Reviewed 27 November 2016

My wife and I stayed on a Friday night and booked as required a place to stay in the area with our little dog. The hotel looked and is very grand within grounds. Don't those automated telephone answering endless messages and options drive you crazy? This hotel group's is particularly bad. it was most frustrating when I eventually called the...

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Thank Andrew S
France
Reviewed 25 November 2016

Was looking forward to the visit, as I enjoyed a wedding here c.20 years ago when i lived in the area. Warm welcome at reception despite a wait rot check in, the room was fine if on the smaller side and bathroom was ok. Was travelling on my own, so planned a good dinner, advised at reception that should be...

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Helpful?
Thank Paul S
gm_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear Paul S, Thank you for taking the time to review your recent stay with us. I was extremely disappointed to read of the challenges you were faced with during your recent stay, I have addressed the issues with my Food and Beverage department to ensure we do not have a recurrence in the near future. On a brighter note,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A beautiful Victorian Manor House, on the Surrey/Berkshire border, just 15 minutes away from the M3 Motorway, Ascot Racecourse and Farnborough Airfield, boasting landscaped grounds, 98 bedrooms with every modern facility and a Vital Leisure Club with 5 Beauty Treatment Rooms. The ideal venue for all occasions whether it be business,conference or a Wedding, Macdonald Frimley Hall is Surrey's premiere Wedding venue. This Victorian Hotel is the perfect stayover for trips to Legoland, Windsor Castle, Ascot Racecourse and Virginia Water. The award winning 2 AA Rosette Linden Restaurant offers a sumptuous Menu,using the highest quality produce available to our Chef. Macdonald Frimley Hall's Spa facilities include a 17 metre swimming pool, technogym, sauna and steam room plus beauty treatment rooms. ... more   less 

Additional Information about Macdonald Frimley Hall Hotel & Spa

Address: Lime Avenue | off Portsmouth Rd, Camberley GU15 2BQ, England
Region: United Kingdom > England > Surrey > Camberley
Price Range: ₹ 7,095 - ₹ 14,326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Frimley Hall Hotel & Spa 4*
Number of rooms: 98
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Also Known As:
Macdonald Frimley Hall Hotel And Spa
Macdonald Frimley Hall Hotel Camberley
Macdonald Frimley Hall Camberley
Macdonald Frimley Hall Hotel & Spa Camberley, Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Frimley Hall Hotel & Spa staff and other travellers.
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Questions? Get answers from Macdonald Frimley Hall Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gorgeous grounds and lovely location”
 of 5 bubbles Dee13Dee, 14 Jan 2017 | Read review
“Pay extra for rooms in the Elizabethan style - these have more character”
 of 5 bubbles Q6365XXsuep, 5 Jan 2017 | Read review
“Avoid during busy periods and do not expect to much and definitely if you expect to party”
 of 5 bubbles Brazier12, 2 Jan 2017 | Read review
“Stay somewhere else”
 of 5 bubbles davidlP226HC, 18 Dec 2016 | Read review
“I am sure there are better rooms than the one I was in - probably in the old part of the building”
 of 5 bubbles LucioF_11, 15 Dec 2016 | Read review
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