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Hoar Cross Hall Spa Hotel

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Hoar Cross Hall Spa Hotel
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1,941 Reviews from our TripAdvisor Community

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Showing 1,934: English reviews
Charlbury, United Kingdom
Reviewed yesterday NEW

Just returned from a fantastic stay at Hoar Cross Hall. What a place! The newly refurbished reception, bar and lounge areas are super stylish, modern, bright and atmospheric with cosy fires and comfy sofas. We had a spacious room with high ceilings and views out over the stunning gardens. We felt a world away. The spa and its funky new...

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Helpful?
Thank Jo M
Staffordshire, United Kingdom
Reviewed 2 days ago NEWvia mobile

My lovely friend treated us both to a spa day for my birthday and we both attended today. Original booked date had to be changed due to my daughter's hospital admission but Spa were helpful in facilitating the change of date. We've never been to this spa before and were blown away by the sheer vastness and number of facilities....

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Thank Jack44242
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Jack44242 Thank you for your kind words and I am delighted to hear that we could help you enjoy your special birthday treat. We are going through some transition to improve all aspects of the journey at Hoar Cross, so we can meet your expectations. I will take pleasure in passing on this feedback to Pete on reception, Rachel...

Charlbury, United Kingdom
Reviewed 2 days ago NEW

Just back from an excellent 24 hour stay at Hoar Cross. The hotel is very impressive as you arrive, beautiful gated entrance, wonderful grounds. Our reception was warm and welcoming with just the right amount of information from the knowledgeable front desk assistant. The main hall and bar area are tastefully decorated with well spaced out seating. The staff are...

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Thank milo452
Reviewed 2 days ago NEWvia mobile

This was my second visit and my partners first. Again the spa was fab and the food was better than my last visit too. The rocky road dessert was particularly nice. The staff were welcoming and friendly too. My only criticisms really were that we weren't given any information about activities, looking or archery aerobics etc. I don't if these...

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Thank 74foxylady
Staffordshire
Reviewed 3 days ago NEWvia mobile

Had yet another fantastic spin class with Sami, so uplifting and motivating. Need to remember to book the classes with her in advance though as she is a very popular instructor so her classes get fully booked really quickly. The gym facilities are excellent and has such a good friendly atmosphere there, not competitive or intimidating. The gym staff are...

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Thank sally1980
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Sally1980 Thank you for your feedback on your class and gym experience. I will take pleasure in passing this feedback to the team, specifically Amy, Matt and Sami with regards to her spin class. The team has taken strides this last 9 months, focusing on developing their teaching skills and overall engagement and support for our customers. This feedback...

Uttoxeter, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed over for one night in one of the suites, great hotel and spa, Food was good although I was looking forward to a steak and they had run out also meals did take a long time to be served, We had a spin class with the fitness trainer Sami, great class really pushed us was the highlight of...

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Thank David C
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear David Thank you for taking the time to give us your feedback. We have been going through a transition in the last year, focusing on the standards and gradually re-investing in the business both from facilities and service. The next phase of investment will help improve the flow of the spa further and also we will be looking at...

Reviewed 4 days ago NEWvia mobile

Have visited Hoar Cross a few times now and have enjoyed it immensley..but..not as much this time..plunge pool not working..only half mist showers working..meal was ok but didnt measure up to previous times weve dined there, treatments felt rushed, highlight was the pianist in the hall who played an Adele song for us..sorry hoar cross think youve lost your shine...

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Thank Jayne K
Reviewed 5 days ago NEW

The approach and entrance at Hoar Cross certainly takes your breath away - even more so when the heavy fog that had descended over the property during our stay between christmas and new year. The hotel has the right balance between tradition and modernity with the layout allowing you to wander from the Old to the new without it feeling...

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Thank Mark T
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Mark Thank you for taking the time to give us your feedback and I am glad that the staff were able to support you in all your activities, especially the archery which is one of our most popular. I can confirm that this year we will be investing in a staged program of room refurbishment along with further enhancements...

Walsall, United Kingdom
Reviewed 5 days ago NEW

For Christmas I brought me and my mom a spa day after our brilliant experience last time. We had brilliant customer service from the beginning to the end of our day. The staff were courteous enough to allow us to spend the day the spa when we stupidly came on the wrong day!! And didn't ask that we come back...

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Thank phippophippo
Hoar Cross Hall S, Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear phippophippo, Thank you for your comments, I am delighted that you have thoroughly enjoyed yourselves once again. I was really happy to hear that my team responded to you in a professional way when you visited on the wrong day. I look forward to welcoming you back to Hoar Cross again soon. Kind regards, John Higham Hotel Manager

Stafford, United Kingdom
Reviewed 6 days ago NEW

The last time I visited Hoar Cross was well over 10yrs ago and I enjoyed it then. What a surprise I had today, it's had a huge upgrade and definately has the wow factor, the spa reception area is really contemporary and spacious. I had the Signature Spa Day which included a back massage, nourishing body wrap and a facial,...

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Helpful?
Thank Tracy B
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Tracy Thank you for taking the time to pass on your feedback. I am glad after 10 years we could bring back your memories from your previous visit and you could see the investments that have occurred to continue moving the business forward in both service and facilities I will take pleasure in passing on your feedback to the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
We are a beautifully restored Grade II listed building. We Combine the pleasures of staying in an elegant English Stately Home with the facilities of a modern luxury spa resort, you'll be able to enjoy superb surroundings, fine dining and beautiful bedrooms suites and penthouses. Hidden away in 80 acres of English countryside, the spacious grounds have lakes and wildlife in abundance. Make use of the Tennis Courts, Golf course Practice Area & Driving range. We offer a variety of mouth-watering dishes and a host of therapies to wash away the stresses of everyday life. Treat yourself to a coffee or a slice of cake in the Oasis Cafe. We pride ourselves on our outstanding hospitality, so relax and let our dedicated staff take care of you. Winner of England's Leading Resort at the World Travel Awards for 7 consecutive years. ... more   less 

Additional Information about Hoar Cross Hall Spa Hotel

Address: Maker Lane, Hoar Cross DE13 8QS, England (Formerly Hoar Cross Hall Health Spa Resort)
Region: United Kingdom > England > Staffordshire > Hoar Cross
Price Range: ₹ 14,795 - ₹ 25,069 (Based on Average Rates for a Standard Room)
Number of rooms: 96
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Also Known As:
Hoar Cross Hall Health Hotel Hoar Cross
Hoar Cross Hall Health Resort
Cross Hall Hoar
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Questions & Answers

Here's what travellers have asked, with answers from Hoar Cross Hall Spa Hotel staff and other travellers.
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Questions? Get answers from Hoar Cross Hall Spa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views of the garden from 434 are fantastic”
 of 5 bubbles milo452, 16 Jan 2017 | Read review
“If there is no wedding party staying, ask for a room in the original part of the building”
 of 5 bubbles marktL9659UL, 13 Jan 2017 | Read review
“All rooms were nice, but I would advise to ask for additional pillows as pillows are pretty flat at the hotel”
 of 5 bubbles AngS14, 7 Jan 2017 | Read review
“After reading reviews, there is a current refurb. Ask for one of these rooms.”
 of 5 bubbles George656, 7 Jan 2017 | Read review
“There is a refurbishment program in progress so this info not known”
 of 5 bubbles PhilWinfield, 5 Jan 2017 | Read review
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