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Alton Towers Hotel

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Traveller (1037)
Room & Suite (226)
Dining (24)
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Overview
  • Excellent38%
  • Very good30%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
“explorer room”(89 reviews)
“moon voyage”(99 reviews)
“the secret garden”(578 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,797)
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711 - 715 of 2,782 reviews
Reviewed 2 May 2016 via mobile

This is our second stay and we'd have no problem coming back for a third. Good location just a couple of minutes walk to the monorail for the Park, we walked back to the hotel late afternoon and it took 10-15 mins. Check in could...More

Thank Jopat111
Response from Jayne B, Customer Services at Alton Towers HotelResponded 14 May 2016

Dear Jopat111, Thank you very much for taking the time to review your recent stay at Alton Towers Resort on Trip Advisor. We’re delighted to hear that you had such an enjoyable experience with us, and please be assured that we will pass on your...More

Reviewed 29 April 2016

Room cleanliness poor, tv not working. Restaurant que times up to 3 hours then service terrible with cold food delivered an hour after you order (and not cheap). Gourmet restaurants are below standard . Splash landings too hot to stay in needs air conditioning, splash...More

Thank amandat742016
Response from Jayne B, Customer Services at Alton Towers HotelResponded 14 May 2016

Dear amandat742016, Thank you very much for taking the time to review your recent stay at Alton Towers Resort on Trip Advisor. We pride ourselves at Alton Towers Resort that our guests enjoy a memorable and magical stay, and we're sorry if your visit was...More

Reviewed 28 April 2016 via mobile

Hotel is exspencive, the food and drinks in the park are exspencive if your a disabled person wanting to go on th ride you cant sit at the front you have to sit at the back to me thats wrong there is not much of...More

Thank cobradragon
Response from WesMG94, Customer Services at Alton Towers HotelResponded 4 May 2016

Dear cobradragon, Thank you for taking the time to write a review on Trip Advisor following your recent stay at the Alton Towers Resort. Here at Alton Towers we pride ourselves on our guests fantastic experience and we are very sorry to hear that your...More

Reviewed 26 April 2016

Fantastic memories made here!! We arrived at the hotel around 10am and we were greeted very warmly, check in was efficient, we then booked a restaurant for the evening, again very efficient. Off to the park on the monorail! Queues were practically non existent. Spent...More

Thank chateauchic
Response from WesMG94, Customer Services at Alton Towers HotelResponded 4 May 2016

Dear chateauchic, Thank you for taking the time to write a review on Trip Advisor following your recent stay at the Alton Towers Resort. We're delighted you had such a fantastic stay with us and we're very sorry your son was not tall enough to...More

Reviewed 25 April 2016 via mobile

Went there on Saturday, weather was beautiful, and have really made the park more safe, friendly staff and great value for money on food and drinks will be attending again very soon, KEEP UP THE WORK!!!More

Thank Mary S
Response from WesMG94, Customer Services at Alton Towers HotelResponded 4 May 2016

Dear Mary S, Thank you for taking the time to write a review on Trip Advisor following your recent stay at the Alton Towers Resort. It is fantastic to hear that you had such a great time at the Resort and that the weather was...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Pool
Details
Price range
US$ 202 - US$ 363 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 202 - US$ 363 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1037)
Room & Suite (226)
Dining (24)
Pool & Beach (7)
Family and Play Areas (10)
Questions & Answers
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h_ormond
11 April 2018|
AnswerShow all 4 answers
Response from David K | Reviewed this property |
Yes I am sure. If not ask reception and I am sure they will get you one if required. Enjoy your stay.
0
Votes
Kelly C
1 April 2018|
Answer
Response from David K | Reviewed this property |
Not sure but I would say no. Cost to a business of that size would be enormous. We all know how Sky like to negotiate on pricing.....not. Enjoy your day there’s lots to do and I sure of the bars on site may show the sport.
0
Votes
Room Tips
"Best theme park, Smiler room is the best room!"
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"Superior rooms is not very superior in my opinion, so go for a better one if there is one."
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"Stay in a different hotel we stayed in a premier inn prior to this and it was cheaper and by far a better..."
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"Dont bother stay at home"
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