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3/9/2017 4/9/2017
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    Alton Towers Hotel

    Farley Lane, Alton ST10 4DB, England
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    3/9/2017 4/9/2017
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    Traveller (882)
    Room & Suite (162)
    Dining (18)
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    Overview
    • Excellent37%
    • Very good31%
    • Average19%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “explorer room” (66 reviews)
    “moon voyage” (90 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Water Park
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    Offers from Alton Towers Hotel
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    Holiday Inn Express Stoke-on-Trent
    910 reviews
    #3 of 12 hotels in Stoke-on-Trent
     
    Peakstones Inn, Piggery & Friends Restaurant
    145 reviews
    #5 of 5 hotels in Alton
     
    Travelodge Ashbourne Hotel
    317 reviews
    #1 of 3 hotels in Ashbourne
     
    Days Inn Stafford
    222 reviews
    #3 of 5 hotels in Stone
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (2,619)
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    There are newer reviews for Alton Towers Hotel
    See the most recent reviews

    671 - 675 of 2,604 reviews

    Reviewed 15 December 2015

    Okay, this review is not designed to rubbish or slate the Alton Towers Hotel, but more to enlighten future guests as to what they may expect. On arrival we were greeted by the reception staff, who were very helpful and friendly. We obtained our key...More

    Thank Rachel D
    Response from James G, Resort Excellence at Alton Towers HotelResponded 26 January 2016

    Dear Rachel, Thank you for taking the time to review us on Trip Advisor. We truly appreciate all feedback, as it allows us to highlight any further opportunities to have the most fantastical escape with us. I have passed all of your feedback on to...More

    Reviewed 14 December 2015 via mobile

    Alton towers Christmas party 2015 to sum up in one word!!! Outstanding!! We had such a good time what an amazing weekend. From the booking process up to checking out Alton towers staff were professional, friendly, helpful, the list goes on, the whole weekend was...More

    Thank mellees20
    Response from James G, Resort Excellence at Alton Towers HotelResponded 26 January 2016

    Dear Melissa_lees, Thank you for taking the time to leave this awesome five star review on Trip Advisor. We loved reading about all the festive fun you had with us at our Christmas Party, and we'll send your compliments to the Secret Garden Restaurant and...More

    Reviewed 13 December 2015 via mobile

    Staff were rude, the accommodation was noisy and the service was extremely poor. The food was average and the waiting on very slow. The room was on a very busy thoroughfare with hundreds of drunken guests and noisy children outside the room waking up my...More

    2  Thank Chris V
    Response from James G, Resort Excellence at Alton Towers HotelResponded 26 January 2016

    Dear Chris V, Thank you for taking the time to review Alton Towers Hotel on Trip Advisor. We want all our guests to have the most magical Short Breaks, and are therefore grateful for all feedback - as it allows us to ensure we are...More

    Reviewed 13 December 2015

    I love the Alton Towers hotel. I always try and stay at this one. The resturants here at just amazing and the entertainment in the evening is great fun. The welcome staff are superb. Everything about Alton Towers is magical.More

    Thank GlumCandy
    Response from James G, Resort Excellence at Alton Towers HotelResponded 26 January 2016

    Dear GlumCandy, Thank you for taking the time to leave this awesome five star review on Trip Advisor! It's great to hear about the amazing adventures you've shared with us over the years, and we're sure Sir Algenon will be delighted to hear that you've...More

    Reviewed 12 December 2015 via mobile

    We stayed over in one of the Supremium Moon Voyage Rooms & were not disappointed. It is heavily decorated with matching carpet & wallpaper but looks great, with a huge teddy bear to greet you on the bed on your arrival. My only slight niggle...More

    Thank L R
    Response from James G, Resort Excellence at Alton Towers HotelResponded 26 January 2016

    Dear Louisa R, Thank you for taking the time to leave this fantastical five star review on Trip Advisor. We're delighted to hear what a fantastic time you had visiting our Nutcracker Ball, and sleeping in one of our supremium Moon Voyager rooms. We've passed...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    Details
    • Price range
    • US$ 209 - US$ 379 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Alton Towers Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Alton
    • Also Known As
    • Alton Hotel Tower ,
    • Alton Towers Hotel Staffordshire
    Add Photo Photos
    Traveller (882)
    Room & Suite (162)
    Dining (18)
    Pool & Beach (7)
    Hotel & Grounds (666)
    Bathroom (41)
    Family and Play Areas (10)
    Nearby
    Whiston Hall Hotel and Golf Club
    140 reviews
    5.99 km away
     
    Peakstones Inn, Piggery & Friends Restaurant
    145 reviews
    3.03 km away
     
    Splash Landings Hotel
    2,450 reviews
    .15 km away
     
    Nearby Restaurants
    Alton Bridge Hotel Restaurant
    175 reviews
    1.48 km away
    The White Hart
    78 reviews
    1.37 km away
    Rollercoaster Restaurant
    865 reviews
    .58 km away
    The Crooked Spoon
    427 reviews
    .24 km away
    Nearby Attractions
    Alton Towers Spa
    301 reviews
    .08 km away
    Alton Towers
    12,150 reviews
    1.41 km away
    Alton Towers Waterpark
    2,274 reviews
    .13 km away
    Cbeebies Land
    716 reviews
    1.45 km away
    Ask a question
    Questions & Answers
    cc1987123
    7 August 2017|
    AnswerShow all 2 answers
    Response from edouardmary | Reviewed this property |
    I didn't notice any shops that sold helium balloons. Best to bring some with you.
    0
    Votes
    Gemma K
    7 August 2017|
    Answer
    Response from edouardmary | Reviewed this property |
    Check out their website. I think CBeebies land will be open. altontowers festive-breaks
    0
    Votes
    Louise U
    18 July 2017|
    AnswerShow all 2 answers
    Response from Codybullseye | Reviewed this property |
    It's on in the Alton Towers Hotel only about 7-9 but it carries on until late in the Splash Landing's hotel if you just wander over there.
    1
    Vote
    Room Tips
    "In busy times book restaurants for breakfast and dinner in advance"
    Read review
    "Ask for quiet room away from Reception/entertainment/bar area"
    Read review
    "Don't bother with the themed rooms that cost extra . Other guests were telling me they were not worth the..."
    Read review
    "If staying in the themed rooms for 2 nights book two different room types when the room is refreshed the..."
    Read review
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