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Splash Landings Hotel

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2,314 Reviews from our TripAdvisor Community

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Showing 2,305: English reviews
Fife, United Kingdom
Reviewed 19 July 2015

Very busy hotel with a small'ish restuarant which means that breakfast can be a long queue. Rooms and beds are small, and pretty basic, apart from smart tv. Entertainment events are numerous, and geared for kids, but are extremely noisy and if staying for more than 2 nights, repetitive. Food and drink expensive for what you get and machine adjacent...

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Helpful?
3Thank Kelpiefan
Peter F, Resort Excellence at Splash Landings Hotel, responded to this review

Dear MrN1958, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear your stay did not live up to your expectations. We do provide a Dedicated Guest Relations team within the Resort Accommodation, who are available 24/7 to resolve any issues which may occur during your stay. They can be...

London
Reviewed 17 July 2015

we have stayed here 3 times now over the last 10 years and nothing has changed which explains why it looks in need of some TLC. The rooms are OK, if a little cramped but the lack of ventilation makes everything feel and smell a little damp. It can be noisy in rooms near the bar. That said, your kids...

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Helpful?
1Thank PCO
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear PCO, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that overall you had a good time during your recent short break at the Splash Landings Hotel and enjoyed visiting the Theme Park and Water Park. It's great that you found Early Ride Time to be useful and our staff members...

London, United Kingdom
Reviewed 17 July 2015 via mobile

Stayed in the splash landings hotel for 2 nights and was made to feel very welcome. Staff were incredibly helpful and the room was lovely. Loved the smart TV! Made for a great addition to going into the park for 2 days. Only thing I would say is there could be more mentioned about the walk you can take into...

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Helpful?
Thank Kirsty B
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Kirsty B, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you had an enjoyable short break at the Splash Landings Hotel recently and found our staff members to be very helpful. We'll be sure to pass your comments onto the relevant department in regards to the Woodland Walk, and...

Reviewed 17 July 2015 via mobile

Me and my boyfriend have recently come back from an over night stay in the Splash Landings Hotel. I booked everything online two day park tickets, water park tickets and a one night stay in the hotel. These had to be picked up from the hotel reception. Upon arrival we were greeted with a warm welcome, given our tickets, told...

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Helpful?
2Thank Jade M
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Jade M, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you had an enjoyable short break at the Splash Landings Hotel recently, and that you were impressed with the service that you received. We're sure that the information and advice that you have given will be useful to any...

Manchester, United Kingdom
Reviewed 16 July 2015 via mobile

Loved every minute. The hotel decor was quirky and fun. Our 4 kids 9 8 5 and 3 had a great time. The room was big enough for us all, clean and had everything we needed. The entertainment was holiday camp style lots of party dances etc which we love. The breakfast was plentiful and hot although was very busy...

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Helpful?
Thank 701jane
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear 701jane, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you and your family had a brilliant short break at the Splash Landings Hotel recently. It's great that you enjoyed our entertainment, and your meals in our restaurants. We're glad that you had fun in the Water Park too! Hotel...

Leighton Buzzard, United Kingdom
Reviewed 16 July 2015 via mobile

My husband,2 yr old,1 yr old and myself stayed at splash landings hotel that has the waterpark attached to it. We stayed for 2 nights,had 2 day pass into Alton towers and a went to water park before traveling home. All I can say is wow! It was truly amazing. The staff could not have done enough for us at...

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Helpful?
Thank donna190183
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear donna190183, Thank you for taking the time to complete a review on Trip Advisor. We're delighted to read that you had a fantastic short break at the Splash Landings Hotel recently, and that you had a great time visiting CBeebies Land. We're glad that you found our staff members to be helpful and polite, and that you felt that...

Teignmouth, United Kingdom
Reviewed 15 July 2015 via mobile

We booked using our bank account and received a discount on three days two nights. We checked in and the room was ready for us they supplied a travel cot even though we hadn't booked one. All rooms sleep minimum of four people (1dble and bunk beds). It was clean and tidy we had dinner at the crooked spoon which...

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Helpful?
2Thank charlotte h
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear charlotte h, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you had a brilliant time during your stay at the Splash Landings Hotel. It's great that you felt that it represented good value for money and enjoyed our evening entertainment. Thanks again for your feedback - We hope to...

Reviewed 12 July 2015 via mobile

The ice age room was really cool you got your own ice age vip parking space with your name on and the room was really cool and nice the hotel was really clean and tidy and the staff could not do enough for you and as for the food it was really nice in all the restaurants we ate in...

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Helpful?
Thank Jamie H
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Jamie H, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you had a brilliant stay in the Ice Age Room recently and that you found our staff members to be very helpful. It's great that you enjoyed your evening meal too, and we agree that it is advisable to...

Reviewed 12 July 2015 via mobile

Biggest disappointment of our trip to the resort, was the hotel. Hotel information - not available. Restaurant reservation system - repeatedly freezes or crashes. In room TV - no signal. Reception - Unable to help. #MustDoBetter

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Helpful?
Thank Peter B
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Peter B, Thank you for taking the time to complete a review on Trip Advisor. We're sorry to hear that your recent stay at the Splash Landings Hotel did not live up to your expectations, and we will be sure to pass your comments onto the relevant departments to look into. If you would like to discuss your stay...

Southampton, United Kingdom
Reviewed 12 July 2015

Stayed at Splash Landings for the weekend with 5 adults and 2 children under the age of 2. First impressions: Having been to Disney world and stayed in their hotels, it came across as if they were trying to recreate some of the fantastic features the Americans have used. From the moment you walk in the door, you feel like...

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Helpful?
1Thank Faith2014_UK
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Faith2014_UK, Thank you for taking the time to complete such a detailed review on Trip Advisor. We're very grateful for your comments, and we're sure that they will be very useful for any future visitors. We're pleased that you had a very enjoyable stay at the Splash Landings Hotel and we're delighted to hear that you couldn't fault our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Offering a bright and tropical taste of the Caribbean, the sun shines every day in this crazy Caribbean themed hotel! After a busy day relax in Ma Garrita’s bar, with superb views overlooking the Waterpark and fabulous entertainment into the evening. Splash Landings Hotel offers the perfect Caribbean getaway without stepping onto a plane!All guests will be left with that "Caribbean feeling", and a 'must do' for your stay is a visit to our fantastic tropical Waterpark. ... more   less 

Additional Information about Splash Landings Hotel

Address: Alton Towers, Alton ST10 4DB, England
Region: United Kingdom > England > Staffordshire > Alton
Price Range: ₹ 9,191 - ₹ 9,191 (Based on Average Rates for a Standard Room)
Number of rooms: 216
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Also Known As:
Splash Landings Alton
Splash Landing Hotel
Hotel Splash Landings
Hotel Landing Splash
Splash Landings Hotel Alton, Staffordshire
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Questions & Answers

Here's what travellers have asked, with answers from Splash Landings Hotel staff and other travellers.
56 questions
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Questions? Get answers from Splash Landings Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try out of season and book in advance you can get some good offers”
 of 5 bubbles 612tracyr, 5 Jan 2017 | Read review
“Any really but the themed ones look fantastic!”
 of 5 bubbles pikus321g, 13 Nov 2016 | Read review
“You can upgrade to a themed room for £50 at reception”
 of 5 bubbles LKG144, 31 Oct 2016 | Read review
“Away from reception area where the noise from the vending machines can be heard all night.”
 of 5 bubbles pipsy589, 28 Oct 2016 | Read review
“Bottom floor are family and disabled”
 of 5 bubbles 693gemmap, 18 Oct 2016 | Read review
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