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Holbrook House Hotel

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555 Reviews from our TripAdvisor Community

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Showing 554: English reviews
Blandford Forum, United Kingdom
Level Contributor
92 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 18 May 2015 via mobile

Went to a dinner event here nice setting - dinner was ok but some aspects of service were not good - people not given coffee and mix ups on wine. Need to remedy these issues to get to standard we have received on previous occasions when it was excellent

Helpful?
1 Thank Paulbd47
darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear Paulbd47, Thank you for taking the time to post your feedback after your recent dinner. I have passed on your feedback to our restaurant team and apologise for your experience. Kind Regards Darren McGinley More 

Poole, England, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 8 May 2015 via mobile

Romantic weekend away at a fantastic country house. Loved this place, as felt like we were back in the real English country home !! Grand entrance was lovely, food was great and the staff were wonderfully helpful !! Gardens were beautiful!! Wonderful time !! Well done!!

Helpful?
1 Thank Chris L
darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear Chris L, Thank you for your wonderful review of Holbrook. We do hope you make a return visit soon. Kind Regards Darren McGinley More 

Mansfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 May 2015

We recently stayed at Holbrook House for 4 days. It was a good base to discover Somerset. The hotel itself had bags of character, good facilities and very friendly staff. We only had one evening meal(3 courses) which was superb, but as we were on holiday we wanted to eat out and discover other restaurants and pubs. I would stay... More 

Helpful?
1 Thank ROGER K
darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear Roger K, I am delighted you enjoyed your recent stay with us and thank you for posting your kind comments which I will pass on to the staff here at Holbrook. Kind Regards Darren McGinley More 

Cashel, Ireland
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 April 2015

This hotel is out of the 1980s and hasn't been done up since. The staff are unmotivated and dozy, the rooms are a disgrace, with a bathroom that had a chipped bath. We had booked a double, but they only offered a twin.... not everything was disastrous, the breakfast was superb.

Helpful?
2 Thank KimSB2911
darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear KimSB2911, Thank you for your comments after your recent stay with us. We do appreciate all the feedback we receive and will do our best to resolve the issues you have raised. Kind Regards Darren McGinley More 

Bristol, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 April 2015

I wanted to book Aftenoon Tea for a birthday celebration. I sent an email on Wednesday to the enquiries address. No reply. Today I tried to phone to make a booking. The line rang and rang, then clicked to voicemail. I left a message five hours ago and still no phone call. I will take my custom elsewhere but am... More 

Helpful?
3 Thank sunworshipper004
darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear sunworshipper004, Thank you for taking the time to post your feedback on Trip Advisor. I do apologise that you were not able to get in touch with us to book your afternoon tea. At that time we had problems with our phone system and we were unable to access our voicemails. This has now all been rectified. I have... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2015

We had a great time at the hotel and the service we recevied from all of the staff was excellent - we felt very well looked after by everyone in the hotel even though there was a wedding going on for some of our stay. We ate in the hotel and the food was outstanding! My wife spent some time... More 

Helpful?
2 Thank Chris M
darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear Chris M, I am so pleased that you enjoyed all Holbrook has to offer on your recent stay with your wife. The staff team and I look forward to welcoming you back in the not too distant future. Kind Regards Darren McGinley More 

Banbury, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 April 2015

We came for a 4 day break away without the children. Potentially a really lovely hotel but very tired and in need of money being spent on it. It felt like we were the only guests such was the lack of atmosphere even though we know others were staying. The spa is probably the best bit as it looks as... More 

Helpful?
2 Thank Simon H
darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear Simon H, Thank you for your comments after your four day stay with us recently. I am sorry that your stay was not as enjoyable as it should have been but we appreciate your feedback and will do our best to rectify the issues you raised. Kind Regards Darren McGinley More 

Honiton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 April 2015

We chose Holbrook House as the venue for our Easter wedding. Everything was absolutely perfect - the food was amazing, the venue was lovely and the spa was also great. All staff at Holbrook are happy, incredibly helpful and did everything to make our day run smoothly.

Helpful?
3 Thank 23ELH2015
darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear 23ELH2015, I am delighted that your wedding was as perfect as you wished for. I have passed on your feedback to all the staff here and join them in wishing you good luck for the future. Kind Regards Darren McGinley More 

UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 April 2015

We stayed in this hotel in March 2015 for 2 nights. We have visited Holbrook many times and also had our wedding reception there 8 years ago. It is a fantastic place to get away from it all and just relax. We did the Holbrook Hideaway which meant we stayed for 2 nights, 1 dinner, a spa treatment each and... More 

Helpful?
1 Thank Bella1976
darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear Bella 1976, I am so pleased to hear that you enjoyed your Holbrook Hideaway with us recently and look forward to seeing you again soon. Kind Regards Darren McGinley More 

Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 April 2015

Visited the hotel recently to celebrate our anniversary. We arranged massages in the spa for the afternoon and decided to have lunch in the hotel. The food was really good and the staff were really friendly. We were both feeling very relaxed and ready for our treatments. However the spa was a COMPLETE LET DOWN and totally ruined our whole... More 

Helpful?
1 Thank TamsinEmma
darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear TamsinEmma, I'm sorry that your spa experience was not up to your expectations. I have passed on your comments to our Beauty Manager and the rest of the team in the health club who will look into the issues you have raised. Kind Regards Darren McGinley More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Holbrook House is a privately owned Georgian country house with a warm and welcoming atmosphere, set in twenty acres of unspoiled woodland and rolling pastures. Surrounded by the abundant nature, wildlife and sparkling rivers of southwest England, Holbrook lies within easy reach of London and the Midlands. Holbrook, a unique home in the country, is the perfect venue for your next leisurely holiday, romantic break, or special event. AA 3 Star (85%) - 2 AA Rosettes ... more   less 

Additional Information about Holbrook House Hotel

Address: Wincanton BA9 8BS, England
Region: United Kingdom > England > Somerset > Wincanton
Price Range: ₹ 7,523 - ₹ 10,259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holbrook House Hotel 3*
Number of rooms: 21
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Also Known As:
Holbrook Hotel Wincanton
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Questions & Answers

Here's what travellers have asked, with answers from Holbrook House Hotel staff and other travellers.
5 questions
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Bournemouth, United Kingdom
over a year ago
over a year ago
London, United Kingdom

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Questions? Get answers from Holbrook House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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